Presentation on Avaya Flare User Experience and Device
- 1. Avaya Flare: People-Centric Business CommunicationsSeptember 14, 2010
- 2. 2© Avaya Inc. 2010. All rights reserved.AgendaMeeting Customer Needs
- 4. Comprehensive Avaya Video Collaboration Solutions
- 5. Availability and Conclusion3© Avaya Inc. 2010. All rights reserved.Business ChallengesKnowing and Finding the Right PeopleDisparate directories, knowledge of roles and skillsHighly distributed teams with challenging availabilityRapidly changing locations, jobs, work modesToo Much InformationFinding what you need “right now” amongst emails, calendars, blogs, files, websites, documents, …Agile business requirements, mergers & acquisitionsInfrastructure and Applications SilosApplications not linked to communications toolsApplications, people & info not readily available to allHigh cost to deploy new applications and capabilities
- 6. 4© Avaya Inc. 2010. All rights reserved.Avaya People-Centric VisionDeliver Real-Time, People-Centric Business CommunicationsFrom media-centric to people-centricMulti-modal, multi-session, multi-device, context-aware
- 7. 5Introducing© Avaya Inc. 2010. All rights reserved.
- 8. 6© Avaya Inc. 2010. All rights reserved.Avaya People-Centric Business CommunicationsAvaya Desktop Video Device for Avaya Flare™ExperienceAvaya Flare – The User Experience and the Device
- 9. 7See videos atwww.avaya.com7© Avaya Inc. 2010. All rights reserved.Avaya Flare™ Experience
- 10. 88© Avaya Inc. 2010. All rights reserved.Avaya Flare™ ExperienceSee videos atwww.avaya.com
- 11. 9© Avaya Inc. 2010. All rights reserved.What is it?A personal workspace with drag and drop communication services and information accessInitially available on the Avaya Desktop Video DeviceLeverages Avaya Aura™ infrastructure and shared SIP-based applicationsCustomer ValueOne intuitive interface Integrating voice, video, web conferencing, IM, presence, email, contacts, calendar, messaging, browsing, business applications and social networkingThe right information, easily visible, driven by contextProof PointsSet up ad hoc and scheduled conferences in seconds not minutesIT saves by offloading video set-up & supportCommunications enabled business applications drive improvement in process efficiencyAvaya Flare™ Experience
- 12. 10© Avaya Inc. 2010. All rights reserved.Avaya Flare™ExperiencePowered by shared Avaya Aura™ servicesSession ManagerSession routing, security, survivabilityBandwidth managementAnywhere mobility, hot deskingApplication profiles, sequencingEnterprise-wide managementPresence ServicesFederated presence and instant messagingAggregation of real-time, OCS, SametimeCommunication Manager, MessagingHundreds of expected voice capabilitiesVisual unified messagingConferencingMulti-modal, multi-sessionAudio, video, web, sharingAdvanced controlsWork-sharing ApplicationsDocument sharing, white boardingPC companionExperience initially delivered on Avaya Desktop Video Device, expanding to other devices over time
- 13. 11© Avaya Inc. 2010. All rights reserved.What is it?11.6” (29.5cm) 1366x768 Android-based touch-screen deviceTouch and swipe controlHD camera, HD videoHD quality audio: dual microphones, harman/ kardon® stereo speakers with base sub-wooferOptional base & handsetCustomer ValueFully integrated videoFlexible Android platform able to support Android compliant applicationsEnterprise mobility: SIP, WiFi, VPN, 3+ hr batteryUSB: keyboard, 3G/4G, thumb-drives, etc.HDMI for large monitorsBluetooth accessoriesProof PointsDesigned to optimize the highly productive Avaya Flare™ ExperienceCost-effective single device for video, audio, speakerphone plus application accessLow-cost HD video loaded with other capabilities © Avaya Inc. 2010. All rights reserved.Avaya Desktop Video DeviceDelivering the Avaya Flare™ Experience
- 14. 12© Avaya Inc. 2010. All rights reserved.Customer Use Cases and ScenariosExecutive Desktop “Seamless Collaboration”Making non-assisted video, voice and text conferencing practical
- 15. Increase corporate decision-making speed and effectivenessFinancial Services “Exceptional Customer Service”High-value customer branch/remote/kiosk interactions with experts
- 16. Video-empower experts and brokers, and enrich customer experiencesLegalDiverse legal teams video sharing, moving between sessions and side-bars
- 17. Lower costs and increase effectiveness with continuously flowing sessionsHealthcare “Exceptional Patient Care”Treatment and surgery review and advice discussions between specialists
- 18. Improve speed and patient outcomes and simplify information sharing13© Avaya Inc. 2010. All rights reserved.Consolidating Desktop FootprintAvaya Flare™ ExperienceAvaya Desktop Video DeviceTodayTomorrow