Presentation Two
“achieving ambitious
  business growth”
   Iain Bruce & Jamie McCallum | Matrix Innovation Team
Agenda
1.   Recap Workshop 1

2.   Introduction to Highest & Best – Innovation Leadership

3.   Growth Aspirations and Growth Strategy

4.   Core Competence: Identifying your “Innovation Sweet Spot”

5.   Big Opportunities – Changes in Your Environment

6.   Idea Engineering

7.   Fail Fast & Cheap Action Planning

8.   Discussion: Next-stage Assessment

9.   Application Thinking Time
recap:
workshop 1
highest & best
innovation leadership model
Exercise: Highest & Best: Innovation Leadership
Business Life Cycle
vision & objectives
Be honest about your growth aspirations……
£/€
                                                Want to get to here?



        New and Different
         Same Old Stuff                         Normal Incremental
                                                Growth Continues.

                                                Sales stay the same.




             Past                   Future

                            (now)            5 Years
                                                           Time
What are your personal drivers?
•   Secure your retirement?
•   Grow the value of the business to sell it?
•   Make a better return on your efforts?
•   Make more profit now?
•   Pass something on to the next generation of the family?
•   Provide more secure employment for more people?
•   Give something back to society/the community?
•   Make the most of your potential?
•   Do something no-one else has done?
•   Achieve something that no-one else thought was
    possible?
•   Be remembered?
•   Have fun?
1. What are you seeking to be in four years time?
2. What are your economic goals?
3. What products / services will you be delivering?
4. Where will you compete geographically?
5. Who are your customers?
6. What technology will you employ?
7. What are your fundamental values, attitudes and beliefs?
8. What are your major strengths and competitive advantages?
9. What is your desired public image?
10. What are the desires of the key stakeholders in the
    business?
11. How many employees will you need to deliver the above?
exercise:
vision
options for growth
exercise:
pipeline growth assessment
GROWTH PIPELINE
                                        All values are Millions


                                                                          Sales Today

                          Actual Growth over 3 Years                                                                                                  3 Year Growth Goal
                    Sales 3 Years Ago                                                                           Sales Goal 3 Yrs
                        Actual Growth                                                                         3 Yr Growth Goal

                                                                                             Incremental
    Incremental                                 Systemic                                                                                                              Systemic Estimate
                                                                                               Estimate
    Market growth or                                                                     Market growth or "working
                                  Tangib le initiatives or "working smarter"                                                                                  Tangib le initiatives or "working smarter"
    "working harder"                                                                              harder"

£                                   What we've done to grow                                                                     Our Growth Pipeline*                        Raw Value            Prob.        Net Value        Scout

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00

                                                                    £0.00                                                                                                                                  £0.00
                                  Total Systemic Growth £0.00                                                                                                       Total Systemic Net Value £0.00



3 Yr Growth Goal                 £0.00 - Incremental Est.                      £0.00 - Systemic Est. Net Value             £0.00 = Pipeline Gap (Excess)                             £0.00


                       Probability Ranges
      90%    -   Absolute certainty                                                                                  * List only initiatives with RAW potential for generating at least 10% growth. This standard is key for
      75%    -   There are a few unknowns                                                                            small and mid sized companies because 1) it keeps the focus on the big stuff and 2) all ideas have a
      50%    -   Odds are good but there are many unknowns                                                           "probability" of success thus "shooting high" guarantees a payoff.
      25%    -   Who knows?
Strategic Questions
Today                                  In the Future
                                       Which customers will we serve in the
Which customers do we serve            future?
today?

                                       Who will our competitors be in the future?
Who are our competitors today?

                                       What will our products/markets be in the
What are our products/markets          future?
today?

                                       What will the basis of differentiation be in
What is our basis of differentiation   the future?
today?

                                       What skills or capabilities will make us
What skills or capabilities make us    unique in the future?
unique today?

                                       How will we build future value?
Where does value lie today?
EXISTING        NEW
           PRODUCTS       PRODUCTS


MARKETS
EXISTING
              market        product
            penetration   development
MARKETS
  NEW




             market         unrelated
           development    diversification
exercise:
pipeline growth assessment
           (part II)
EXISTING        NEW
           PRODUCTS       PRODUCTS


MARKETS
EXISTING
              market        product
            penetration   development
MARKETS
  NEW




             market         unrelated
           development    diversification
The Big Opportunities for
SIGNIFICANT PROFIT GROWTH

  NEW         ADAPT
Customers Promise & Product
& Markets for Mutual Profits

CURRENT                            LEAD
Customers                           WOW’s
                               for Mutual Profits
              CURRENT           NEW Products
              Capabilities       & Services
Perpetual Profit Cycle

  NEW  Customers
    & Markets
                   ADAPT


   CURRENT         IMPROVE          LEAD
    Customers




                   CURRENT         NEW   Products
                    Capabilities    & Services
The Perpetual Profit Cycle &

NEW Customers
 & Markets
                ADAPT


CURRENT         IMPROVE          LEAD
 Customers




                CURRENT         NEW   Products
                 Capabilities
                                 & Services
identifying your
innovation “sweet spots”
CAPABILITIES   MARKETS
Presentation Two
Capabilities
• We sell fish

• We smoke fish to produce distinct
  flavour profiles
Resources
    Tangible         Intangible                Human
   Resources         Resources                Resources
Physical       Intellectual Property      Skills
Financial      Use of Technology          Competencies
               Relationships              Knowledge
               Networks                   Expertise
               Awards                     Culture
               Quality – be specific      Motivation
               Reputation – be specific   Values
                                           - beliefs
                                           - attitudes
                                           - behaviours
Capability      Tangible            Intangible         Human Resources
               Resources            Resources
Sell Fish    Shop               Supplier Rel’s         Personality
             Chilled Counter    Reputation for fresh   Arithmetic
             Fish               fish                   Profit focused
             Ice
             Till


Smoke Fish   Fish               Recipe                 25 years experience
             Preparation area   HACCP process           - preparation
             Clean room         Supplier rel’s          - fileting
             Kiln               Patent                  - smoking
             Storage area       Fish Smoker’s           - packaging
             Salt               Association            Professional
             Wood               Great Taste awards     Knowledge sharing
             Flavourings                               Profit focused
             Packaging                                 Employee benefits
             Vacuum packer
Competency Tests:
1.   Can anyone from outside the company easily
     identify all of the resources involved and how
     they interact with each other?

2.   Would a major issue arise if a key member of
     staff left the organisation?

3.   Could your competitors copy this capability
     easily?

4.   Does this capability offer long lasting
     competitive advantage?
Key Success
                              Factors




        Core Competencies


            Capabilities


Tangible     Intangible      Human
Physical          IP          Skills
Financial    Technology     Knowledge
            Relationships    Culture
               Quality      Motivation
             Reputation       Values
Big Changes
SOCIAL INFLUENCES
TECHNOLOGICAL INFLUENCES
ECONOMIC INFLUENCES
ENVIRONMENTAL INFLUENCES
POLITICAL / LEGAL INFLUENCES
exercise:
Big Changes
idea engineering exercise:
   customer problems
First FAIL FAST FAIL CHEAP
         Action Plan
Item                      Estimate
A   Final Decision Makers     How many customers or purchase
                              occasions exist?
B   Concept Persuasion        What % buy when they see the
                              concept?
C   Marketing Support         What % get to see the concept?
D   First Purchase Revenue    How much do they spend 1st purchase?
E   Repeat Rate %             What % of first purchasers will buy
                              again?
F   Repeat Purchase Revenue   How much do repeat purchases cost?
G   Number of Repeat          How many times in a year will a repeat
    Purchases
                              purchaser buy?
Item                      Estimate
A   Final Decision Makers     How many customers or purchase occasions exist?
B   Concept Persuasion        What % buy when they see the concept?
C   Marketing Support         What % get to see the concept?
D   First Purchase Revenue    How much do they spend 1st purchase?
E   Repeat Rate %             What % of first purchasers will buy again?
F   Repeat Purchase Revenue   How much do repeat purchases cost?
G   Number of Repeat          How many times in a year will a repeat purchaser
    Purchases                 buy?


         Trial Sales = A x B x C x D
       Repeat Sales = A x B x C x E x F x G
         Total Sales = Trial Sales + Repeat Sales
next stage:
assessment
Growth Plan
         Submission Info:

Noon                email:
Thu 29th November   caroline.hunter@matrixuk.com
Presentation Dates
Tue 4th December   Invest NI
                   Bedford Street
                   Belfast
Wed 5th December   InterTradeIreland
                   Newry
Thu 6th December   Athlone
growth plan
thinking time…
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Presentation Two

  • 2. “achieving ambitious business growth” Iain Bruce & Jamie McCallum | Matrix Innovation Team
  • 3. Agenda 1. Recap Workshop 1 2. Introduction to Highest & Best – Innovation Leadership 3. Growth Aspirations and Growth Strategy 4. Core Competence: Identifying your “Innovation Sweet Spot” 5. Big Opportunities – Changes in Your Environment 6. Idea Engineering 7. Fail Fast & Cheap Action Planning 8. Discussion: Next-stage Assessment 9. Application Thinking Time
  • 5. highest & best innovation leadership model
  • 6. Exercise: Highest & Best: Innovation Leadership
  • 9. Be honest about your growth aspirations…… £/€ Want to get to here? New and Different Same Old Stuff Normal Incremental Growth Continues. Sales stay the same. Past Future (now) 5 Years Time
  • 10. What are your personal drivers? • Secure your retirement? • Grow the value of the business to sell it? • Make a better return on your efforts? • Make more profit now? • Pass something on to the next generation of the family? • Provide more secure employment for more people? • Give something back to society/the community? • Make the most of your potential? • Do something no-one else has done? • Achieve something that no-one else thought was possible? • Be remembered? • Have fun?
  • 11. 1. What are you seeking to be in four years time? 2. What are your economic goals? 3. What products / services will you be delivering? 4. Where will you compete geographically? 5. Who are your customers? 6. What technology will you employ? 7. What are your fundamental values, attitudes and beliefs? 8. What are your major strengths and competitive advantages? 9. What is your desired public image? 10. What are the desires of the key stakeholders in the business? 11. How many employees will you need to deliver the above?
  • 15. GROWTH PIPELINE All values are Millions Sales Today Actual Growth over 3 Years 3 Year Growth Goal Sales 3 Years Ago Sales Goal 3 Yrs Actual Growth 3 Yr Growth Goal Incremental Incremental Systemic Systemic Estimate Estimate Market growth or Market growth or "working Tangib le initiatives or "working smarter" Tangib le initiatives or "working smarter" "working harder" harder" £ What we've done to grow Our Growth Pipeline* Raw Value Prob. Net Value Scout £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 Total Systemic Growth £0.00 Total Systemic Net Value £0.00 3 Yr Growth Goal £0.00 - Incremental Est. £0.00 - Systemic Est. Net Value £0.00 = Pipeline Gap (Excess) £0.00 Probability Ranges 90% - Absolute certainty * List only initiatives with RAW potential for generating at least 10% growth. This standard is key for 75% - There are a few unknowns small and mid sized companies because 1) it keeps the focus on the big stuff and 2) all ideas have a 50% - Odds are good but there are many unknowns "probability" of success thus "shooting high" guarantees a payoff. 25% - Who knows?
  • 16. Strategic Questions Today In the Future Which customers will we serve in the Which customers do we serve future? today? Who will our competitors be in the future? Who are our competitors today? What will our products/markets be in the What are our products/markets future? today? What will the basis of differentiation be in What is our basis of differentiation the future? today? What skills or capabilities will make us What skills or capabilities make us unique in the future? unique today? How will we build future value? Where does value lie today?
  • 17. EXISTING NEW PRODUCTS PRODUCTS MARKETS EXISTING market product penetration development MARKETS NEW market unrelated development diversification
  • 19. EXISTING NEW PRODUCTS PRODUCTS MARKETS EXISTING market product penetration development MARKETS NEW market unrelated development diversification
  • 20. The Big Opportunities for SIGNIFICANT PROFIT GROWTH NEW ADAPT Customers Promise & Product & Markets for Mutual Profits CURRENT LEAD Customers WOW’s for Mutual Profits CURRENT NEW Products Capabilities & Services
  • 21. Perpetual Profit Cycle NEW Customers & Markets ADAPT CURRENT IMPROVE LEAD Customers CURRENT NEW Products Capabilities & Services
  • 22. The Perpetual Profit Cycle & NEW Customers & Markets ADAPT CURRENT IMPROVE LEAD Customers CURRENT NEW Products Capabilities & Services
  • 24. CAPABILITIES MARKETS
  • 26. Capabilities • We sell fish • We smoke fish to produce distinct flavour profiles
  • 27. Resources Tangible Intangible Human Resources Resources Resources Physical Intellectual Property Skills Financial Use of Technology Competencies Relationships Knowledge Networks Expertise Awards Culture Quality – be specific Motivation Reputation – be specific Values - beliefs - attitudes - behaviours
  • 28. Capability Tangible Intangible Human Resources Resources Resources Sell Fish Shop Supplier Rel’s Personality Chilled Counter Reputation for fresh Arithmetic Fish fish Profit focused Ice Till Smoke Fish Fish Recipe 25 years experience Preparation area HACCP process - preparation Clean room Supplier rel’s - fileting Kiln Patent - smoking Storage area Fish Smoker’s - packaging Salt Association Professional Wood Great Taste awards Knowledge sharing Flavourings Profit focused Packaging Employee benefits Vacuum packer
  • 29. Competency Tests: 1. Can anyone from outside the company easily identify all of the resources involved and how they interact with each other? 2. Would a major issue arise if a key member of staff left the organisation? 3. Could your competitors copy this capability easily? 4. Does this capability offer long lasting competitive advantage?
  • 30. Key Success Factors Core Competencies Capabilities Tangible Intangible Human Physical IP Skills Financial Technology Knowledge Relationships Culture Quality Motivation Reputation Values
  • 36. POLITICAL / LEGAL INFLUENCES
  • 38. idea engineering exercise: customer problems
  • 39. First FAIL FAST FAIL CHEAP Action Plan
  • 40. Item Estimate A Final Decision Makers How many customers or purchase occasions exist? B Concept Persuasion What % buy when they see the concept? C Marketing Support What % get to see the concept? D First Purchase Revenue How much do they spend 1st purchase? E Repeat Rate % What % of first purchasers will buy again? F Repeat Purchase Revenue How much do repeat purchases cost? G Number of Repeat How many times in a year will a repeat Purchases purchaser buy?
  • 41. Item Estimate A Final Decision Makers How many customers or purchase occasions exist? B Concept Persuasion What % buy when they see the concept? C Marketing Support What % get to see the concept? D First Purchase Revenue How much do they spend 1st purchase? E Repeat Rate % What % of first purchasers will buy again? F Repeat Purchase Revenue How much do repeat purchases cost? G Number of Repeat How many times in a year will a repeat purchaser Purchases buy? Trial Sales = A x B x C x D Repeat Sales = A x B x C x E x F x G Total Sales = Trial Sales + Repeat Sales
  • 43. Growth Plan Submission Info: Noon email: Thu 29th November caroline.hunter@matrixuk.com
  • 44. Presentation Dates Tue 4th December Invest NI Bedford Street Belfast Wed 5th December InterTradeIreland Newry Thu 6th December Athlone