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This document describes an online booking and administration platform for sports clubs. It offers features to manage bookings, payments, members, staff, coaches, sales, marketing, and reports. The platform can be used by various types of sports clubs as well as schools, universities, resorts, and municipalities. It aims to provide modern, mobile-accessible tools to manage members, communications, and club operations. The goal is to help clubs attract and retain members through optimized booking experiences, notifications, and analytics.
presentation v3
- 1. Online booking/administration THE BEST ADMIN TOOL FOR ANY SPORTSCLUB
- 2. For any sport Whether you’re have a tennis club, a football club, a badminton club, a basketball club, a fitness club, a cricket club, a padel tennis club, a handball club, a beach tennis club, a volleyball club, a squash club, a hockey club or any kind of sports club. We have tons of features developed for you to manage your club, your bookings, your payments, your pro-ducts, your members, your staff, your coaches, your sales, your marketing, your reports, your newsletters and much much more… tennis football/soccer badminton basketball fitness cricket padel tennis handball beach tennis volleyball squash hockey
- 3. We are passionately building the best platform for any club In the spirit of user-friendliness, a focus on speed and mobility, we strive to be the best online administration platform. We started in Dubai 2012 and our words to live by are: “YOUR SUCCESS IS OUR SUCCESS”
- 4. Who can benefit from our solution?IT’S NOT JUST FOR CLUBS Not only sports clubs, but also sports communities are asking for modern, up to date, online and mobile platform to accommodate their members needs for a solution that is mobile and accessible from anywhere. Clubs, sports clubs and communities Schools and universities Municipal sports areas and publiResorts and hotels Specialized systems like ours, developed for sports are in great demand at hotels and resorts who can no longer rely on antiquated systems to keep up with the modern athlete. This group has a rising demand for administration systems as sports are increasingly being implemented in everyday curriculum. The reminder feature is especially good for this segment, as students have a tendency to be lazy, no I mean late, no sorry, I meant busy… ;-) As Municipalities and city councils are well aware, the need for public areas for sports, leisure and exercise are in great and increasing demand, these functions are in dire need of online systems to maintain and administrate it.
- 5. Member targeted featuresWE WANT WHAT IS BEST FOR YOUR MEMBERS Without members (players) in your club you have nothing. They are difficult to get, difficult to keep and sometimes, difficult to keep happy. We’ve spent years perfecting the features we have, in close partnership with many different sports clubs, we’ve crafted the most important features you should use to obtain and keep your members. Should you have any suggestions, please let us know, we’d love to improve our system. Member mobile APP Member online platform Detailed member profile Parent/child features Cashless payments Reminders & confirmations Automatic game invitations
- 6. Social Media Benefit Get more members with Facebook We provide this powerful marketing tool to help you, for free, get more members. When your club information appears on a player's Facebook feed, they have vouched for you and all their sport-loving friends know your club is worth checking out. Players do not need advertisements to tell them what club to
- 7. Never let a member miss a bookingBETTER SMS AND EMAIL COMMUNICATION ? ??Use our Template Management system to create your own emails and SMS messages targeted to your members. If you don't want to customize your communication, you can use our default text. Regardless updates, cancellations and reminders retain your members because they are informed and engaged. You worked hard to obtain your current members. Retain them simply by optimizing your email or SMS with communication. As we believe, communi-cation is the foundation of any relationship. In fact this has never been more true than today. Users expect a two-way relationship from businesses and can easily go elsewhere if they do not find it.
- 8. Grow customer loyaltyAN INFORMED MEMBER, WITH EASY ACCESS TO ONLINE BOOKING IS A HAPPY MEMBER ? ?? Happier players -- who can access their internet profile, create bookings and receive reminders via email or SMS -- just want to have fun by continuing to enjoy the sport they love. We know this and also that the more you communicate your enthusiasm for members' entertainment, the more they'll seek out your club. Simply put, we allow you to provide increased value to your members. A more capable and informed staff, able to manage and view member accounts and statistics with ease, encourages customer loyalty and increased bookings.
- 9. Email vs. SMSEmail confirmations are great and necessary, but users/players check received SMS almost immediately, unlike email, which is, on average, is checked only a few times daily. 70% 78% 12% 60% VS • 70% check their incoming SMS within 20 seconds after delivery. • 78% of all SMS are eventually read. • 12% check their new email within 10 minutes after delivery. • 60% of non-personal emails disappear and are never read.
- 10. Members in your club will be happy to find YOUR OWN custom iPhone APP on the Apple APP store. They can log in, book, see bookings, offers, products and easily contact the club – and more.. Mobility and speed Get your own APP with your logo, your club name on the Apple APP store.
- 11. Features that will maximize your club’s potential Security Club data, and player data in particular, should always be current and secure. We keep it protected. Payment Accept payments from your players and members in various ways. Immediate payments for bookings and products via credit card or Paypal. Communication Each time a game is booked, cancelled or updated all players receive confirmation via email and SMS. Players can also get reminders. Information Add every detail about your club from members, contact info, operating hours, general information, payment methods and more.
- 12. Add your courts, pitches etc. When adding courts/pitches it’s important to be able to show all details so the members can see all the relevant info about each venue/court/pitch. More than 28 fields to detail the court/pitch Add picture Add location Add opening hours Select placement Select surface material etc. Specializing in uniqueness Staff management Give custom access to the system to each staff member. Detailed staff info cards Working hours Permission management Custom access Reports and graphs This section is invaluable when monitoring progress in your club. Detailed statistics Custom reports Auto-send to email Multiple graphs Create own reports Your member database The member/player database protects and maintains the most important part of your business: Your customers. Add, edit, group and search players/family Create custom player lists Detailed player statistics and graphs Detailed player database with more than 60 information fields available
- 13. Extensive feature listFULL OF FEATURES FOR ANY SPORTSCLUB TO USE Facility Management Matchmaker Booking Management Payment Management Automatic Hi-Score SMS/Email notifications Player Management Mobile booking app Bookkeeping Low stock warning Membership Management Email & SMS reminders Email & SMS confirmations Statistics & Reports Club Management Automatic Skill Rating Dedicated Dashboard Product Sales Inventory Management Permission Levels Staff Management Custom templates SMS/Email Marketing Automatic reports Voucher Management Change protection & log Promotion and activities Data export & backup Multiple admin roles Paypal implemented Coach scheduling Team bookings Video tutorials POS system Receipt email/printing Birthday notifications Equipment log Advanced member stats Graphs and Charts And much much more…
- 14. Easy step-by-step setup wizardSET UP YOUR CLUB IN LESS THAN 10 MINUTES IN 6 EASY STEPS Welcome to our step by step guide guide. 1. Add staff members. 2. Add sports here. 4. Now add your coaches. 6. Add your players or import them. 3. Add your courts here. 5. Create the booking types here. Thanks you, you are now ready to play ;-) Every step in the wizard has a video tutorial showing you exactly what to do in VIDEO GUIDES Import from CSV files
- 15. Create a new sense of community and ignite competitive match playing with Matchmaker. See your members more active and interested in booking matches than ever before. You'll love it! Matchmaker feature Send out game invitations automatically to members of the same level. You decide the level. Has built in waiting list function. Let members join in and invite other members at their own level – even if they don’t know them. Perfect for new members in the club. Perfect to fill up those days in the middle of the week, where you normally see less traffic in the club.
- 16. Optimized for the usersKEEP THE MEMBERS, THE STAFF AND THE COACHES INFORMED AND UPDATED When you add a new player or coach/staff member to the system, they automatically receive an SMS and an email welcoming them and letting them know their login. First Bell Each member can apply individual settings for communication, in case they don’t want to receive SMS or email. For every staff member/coach, you will find a number of detailed settings as well. Options Coaches and players/members are always updated with booking information and any updates and reminders for them. Keeping them updated and informed ensures a smooth running club. SpeedUp Email SMS
- 17. clean member database custom settings graphic biz intelligence your own templates OUR PLATFORM GIVES
- 18. Customize to fit your individualityMODULE TO WHITELABEL FOR YOUR CLUB Access detailed reports, statistics and graphs on new members and share via email or PDF. Management or staff can view this information including sales revenue, coaching and court hours and much more. Custom reports and statistics Each club can customize the different emails and SMS messages they distribute whether the communication is meant to remind about an upcoming game, confirm a game or invite another member to a Matchmaker game. Individual custom templates Access all member information under player management for easy manipulation. See detailed profile data like login info, historic transactions and club preferences. Retain member loyalty
- 19. We listen carefully to the requests we get from our clients, and we improve our system all the time, using the wish list from our clients. From that perspective we’ve developed amazing features for the most important part of your business: Your members. Very detailed member information Detailed profile page shows details about all transactions and information relevant to the member Individual communication settings Membership management Detailed search filters to make member lists for stats and marketing No cash payments: Packages/vouchers Player/member types Area/nationality Player import and export in CSV Change log protection and security – never delete a member Reports and graphs on member stats
- 20. At sportsbooking.ae we just want people to play more sports – have more fun. We want you to be successful, that’s what we want. Your success – is our success So, to sum up …
- 21. Question time Take a well deserved break from listening and ask some ques
- 22. Thanks for not falling asleep ;-)www.sportsbooking.ae