Presentation zong
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The document discusses HR processes at Zong including recruitment and selection, training and development, performance appraisal, motivation, and rewards. It outlines Zong's recruitment process of attracting candidates, screening, interviewing, and selecting. It also describes training programs for soft skills and career development. Performance is appraised using 180 and 360 degree tools. Motivation comes from intrinsic and extrinsic factors while rewards are based on performance and tenure. Health and safety measures are followed where needed.
Presentation zong
- 3. GROUP MEMBERS • M.HASEEB MIR • MOEZZA MIR • MEHWISH JAVED
- 4. TABLE OF CONTENT • MISSION OF ZONG • VISION OF ZONG • STRUCTURE OF HR DEPARTMENT AT ZONG • RECRUITMENT AND SELECTION PROCESS • TRAINING & DEVELOPMENT • PERFORMANCE APPRAISAL SYSTEM • MOTIVATION • REWARDS SYSTEM • HEALTH AND SAFETY MEASURES
- 7. Chief HRM Officer Director HRM Senior HR Manager Regional HR Manager Assistant HR Manager Team Leader Team
- 8. Human Resource Management Process Recruitment Planning Selection Orientation & Downsizing Training & Performance Development Appraisals Competent High-Performing Workers Compensation Safety and & Benefits Health
- 9. Human Resource Planning Making a Current Making a Future Assessment Assessment Designing a Future Program
- 12. Employment Recruiting: Applicants planning & Build a complete forecasting pool of application candidates form Use selection tools; tests to screen-out applicants Candidate Director or department becomes head interview final employee candidates to make final choices
- 13. Internal School Searches Placement Employee Traditional Employee Leasing Recruiting Referrals Sources Employment Advertisements Agencies
- 14. Recruitment & Selection Attracting the candidates to apply for jobs in the organization Applicants may apply online to the specific post. HR data base is update after 6 months. Recruitment in consultation with officers and heads of specific department. Judged on the basis of knowledge, skills, tests, experience and references. After screening and short listing desired applicants interviews are conducted.
- 15. Recruitment & Selection Screened CV’s are than provided to departments and they conduct immediate interview with departmental head or nominated person. After interview with specific department selected candidates are than forwarded to HR to conduct a final interview with them. Selected candidates are than appointed for a probationary period. After probation period 2 references are checked.
- 16. Recruitment & Selection For employee personal file following documents are required: Interview Evaluation form, Passport size Photos, Any other special clause, References, Copy of N.I.C., Copies of degree(s): Bachelors and above only copies of experience certificates Employment letter is than given to selected candidates and get signatures on its copy.
- 17. Employee Training What deficiencies, if any, Is there do jobholders have in a need for What are the terms of skills, training? Organization knowledge, or abilities ‘s Strategic required to exhibit the goals? essential and necessary job behaviors? What tasks What behaviors are must be necessary for each Completed to jobholder to complete achieve his or her job duties? Organization al goals?
- 18. Job Understudy Rotation Assignments Classroom Training Films Lectures Methods and Videos Simulation On Job Exercises Training
- 19. Training & Development Soft skill training to remove personal distraction from job. Conflict management training People management training Communication skills Anger management Time management training Teamwork training etc
- 20. Training & Development Developmental programs are arranged for long term beneficial planning of organization. To motivate human resource by developing their personal skills. The ZONG HR department develops the employee’s career development plans in which the HR department predicts the next logical step for their employees within five years.
- 21. Performance Appraisal According to Newstrom, “It is the process of evaluating the performance of employees, sharing that information with them and searching for ways to improve their performance’’.
- 22. Process Setting performance Taking corrective standards Communicating standards standards Discussing results Measuring standards Comparing standards
- 23. Performance Appraisal To evaluate and improve the actual performance of employee (current/past) towards performance standards and also future potentials of ZONG. ZONG uses the computerized performance appraisal method. ZONG conduct its performance appraisal of employees in December.
- 24. Performance Appraisal Appraisal sheets are developed by HR department and send to other department supervisors. ZONG use 180 degree tool in past for appraisal and 360 degree currently.
- 25. Disadvantages If not done appropriately, can be a negative experience. very time consuming, especially for a manager subject to rater errors & biases. If not done right can be a complete waste of time. Can be stressful for all involved
- 26. Motivation Motivation of ZONG employees is based on two factors, intrinsic and extrinsic. Intrinsic due to fast growing image of ZONG Extrinsic due to attractive pay scale together with basic facilities such as medical play important role to keep the employees motivated.
- 27. Rewards System Reward system policies are strictly practiced at ZONG. Employees are paid when they are supposed to pay. Other rewards are also fast but they are mostly tenure based rather than performance based. Policies shows that rewards are totally performance based but in actual this policy is not followed strictly. Mostly rewards are determined by the organizational membership and seniority.
- 28. Rewards System Promotion is given on the basis of performance PMO (Project management office) introduces many club memberships, game shows, lunch arrangement and many more for employee to be motivated., as well as tenure. Special achievement awards at each individual level, team awards, department awards and division awards.
- 29. HEALTH AND SAFETY MEASURES Maximum jobs of ZONG are not hazardous to health so, there is no such need of health measurements. Though everybody wants to be safe and that’s why when you visit some ZONG office to meet someone of a high designation level. You need to fulfill various safety measures.