Prevent AP Outsourcing 1 Of 3
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The document outlines key considerations for outsourcing accounts payable, including preparation and monitoring of AP metrics, establishing SLAs, and understanding the roles of technology and compliance. It discusses various frameworks for outsourcing, such as captive centers and dedicated BPO centers. The emphasis is on cost containment and continuous improvement in financial processes.
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Prevent AP Outsourcing 1 Of 3
- 1. OUTSOURCING ACCOUNTS PAYABLE: 1 of 3ARE YOU PREPARED FOR THE CONVERSATION?
- 2. PrepareMONITOR & PUBLISH YOUR AP METRICS INTERNALLYNumber of InvoicesNumber of Direct HitsMatch DiscrepanciesPhone CallsPayment StatisticsVendor Database activityESTABLISH SLA’s WITH YOUR INTERNAL CUSTOMERS
- 3. Prepare Cont’dBENCHMARK KEY METRICSCost to process an invoiceDPOTurn AroundControlsResponsibilities outside of invoice and payment processing
- 4. What Else?Technology’s Role (your system, electronic load from template)ComplianceContinuous Improvement Cost Containment The art of doing more with less
- 5. Know The LanguageBPO – BUSINESS PROCESS OUTSOURCINGITO – INFORMATION TECHNOLOGY OUTSOURCINGADM – APPLICATION DEVELOPMENT & MAINTENANCEF & A – FINANCE & ACCOUNTING OUTSOURCING
- 6. Five FrameworksCAPTIVE CENTERBUILD – OPERATE – TRANSFERDEDICATED BPO CENTERSHARED BPO CENTERGLOBAL DELIVERY CENTER