Principles For Managing Of Knowledge Using ICTs

The document outlines 5 principles for guiding the use of electronic communication and information sharing tools for knowledge management: 1) Knowledge is not just information - it requires context from interaction to become useful. 2) Knowledge has both explicit and tacit components - while information can be shared electronically, tacit knowledge requires social interaction. 3) Learning occurs individually and in groups - both need to be supported, including enabling synchronous online and offline exchanges. 4) Learning and knowledge are driven by incentives and will, not rules - enabling interest-driven interaction better supports emergence of knowledge. 5) Knowledge is demonstrated through action - tools should support sharing and joint work, not just information distribution.