Principles of Information Access
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At the ConTech Forum 2021, Matt Turner emphasized the importance of access to technology and information for community support, particularly in underserved areas of the Bronx. Key principles discussed included digital equity, the need for customer-centric approaches, and creating community connections to enhance information access. The forum highlighted the critical role of information as a right and the necessity for organizations to rethink their roles in delivering impactful information.
Principles of Information Access
- 1. Contech Forum 2021 Matt Turner, Strategic Advisor mwturner@gmail.com @matt_turner_nyc June 15, 2020 The Principles of Information Access
- 2. Bronx Community Relief • On the ground efforts to provide resources • Hardest hit area in the Bronx • Access to technology has big impacts, big issues • Housing, Health, Food, Justice and more • Relief Effort -> Bronx Foundation Matt Turner Contech Forum 2021 @matt_turner_nyc
- 3. Matt Turner Contech Forum 2021 @matt_turner_nyc "Without access to technology and the support to navigate it, our clients can't get access to the courts so they can defend themselves. They can't get justice.” Justine Olderman, Executive Director of The Bronx Defenders
- 4. Principles of Digital Equity • Access • Participation • Common Ownership • Healthy Communities Matt Turner Contech Forum 2021 @matt_turner_nyc
- 5. What does it mean for Information Providers? • Disruptions, sudden, unpredictable shifts • Re-thinking about our roles and markets • Is ‘Digital Transformation’ enough? Matt Turner Contech Forum 2021 @matt_turner_nyc ?
- 6. Real Journey: Information Impact • Information as critical right • Need to make sure people can use it • Some tactics to get you there • Leadership • Agility • Data thinking • Customer centric • Are there principles as well?
- 7. Principles of Information Access • Connect with the Customer It’s a whole new vernacular Richard Brookbanks Vice President Financial Controller The Walt Disney Company Picture of pickup
- 9. Principles of Information Access • Connect with the Customer It’s a whole new vernacular Richard Brookbanks Vice President Financial Controller The Walt Disney Company Hugh Howie Author Publisher’s Forum Sure, I would change it!
- 10. Principles of Information Access • Connect with the Customer • Create a Community
- 11. Principles of Information Access • Connect with the Customer • Create a Community • Align with Purpose Does the internet work for us, or do we work for the internet? Danny Peralta Executive Director THE POINT CDC
- 12. Principles of Information Access • Connect with the Customer • Create a Community • Align with Purpose Make the internet work for you, not you work for the internet Danny Peralta Executive Director THE POINT CDC
- 13. Digital Equity and Access to Information • Principles of Information Access • Help us go beyond just delivering information • Deliver information impact Derrick Lewis Co-founder Bronx Community Foundation Every day, ask what more can we do? Thebronx.org
- 14. Questions? Thank You! Contech Forum 2021 Matt Turner, Strategic Advisor mwturner@gmail.com @matt_turner_nyc June 15, 2021
- 15. Resources • Bronx Community Relief Effort • https://thebronx.org/bronxcommunityrelief/ • Bronx Digital Equity • https://thebronx.org/bronxdigitalequity/ • Digital Justice Principles • http://detroitdjc.org/principles/ • https://www.digitalinclusion.org/digital-navigator-model/ • https://www.accessmedicinenetwork.com/ • Powered by https://zapnito.com/ • https://thepoint.org/digital-stewards/ • https://thepoint.org/ • https://www.nature.com/collections/hddgebfbee • Mindset Shifts for organizational transformation • https://qaspire.com/2015/11/23/mindset-shifts-for- organizational-transformation/ Matt Turner Outsell Signature Event 2020 @matt_turner_nyc