Process_Modeling
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The document discusses process modeling for project management. It defines process modeling as creating models of new processes by defining, designing, tailoring, piloting, and improving them. The presentation covers process identification, definition, design, tailoring, piloting, analysis, and improvements. It discusses defining process elements, designing process structure and instructions, tailoring generic processes, validating processes, piloting tailored processes, measuring performance, identifying gaps, and planning improvements. Process automation benefits and drawbacks are also covered.
Process_Modeling
- 1. Process Modeling for Project Management Slid No 1 By Ashok Kumar by Ashok Kumar
- 2. Process Modeling for Project Management Slid No 2 By Ashok Kumar Presentation Coverage Definitions Features Life Cycle Identification Definition Elements Design Tailoring Validation Review Piloting Measurements & Analysis Improvement Automation
- 3. Process Modeling for Project Management Slid No 3 By Ashok Kumar Focus Engineering or System Approach Create new processes Re-engineering existing processes Applicable to quality models such as ISO SEI-CMM level 4 & 5 perspective For all organizations Understanding Concepts Map Concepts to practice Implementation issues
- 4. Process Modeling for Project Management Slid No 4 By Ashok Kumar A way to systematically achieve (manually or automated) defined objectives or purpose which are part of overall organizational goals. A Process has scope or domain defined by the activities it performs through procedures. What is a Process ?
- 5. Process Modeling for Project Management Slid No 5 By Ashok Kumar Objectives Overview Environment Review/Approval Performance Indicators Improvement Criteria Measurements Analysis Implementation Guidelines Tailoring Guidelines Validity Life period Changes History Distribution Access Control References etc Objectives Overview Environment Review/Approval Performance Indicators Improvement Criteria Measurements Analysis Implementation Guidelines Tailoring Guidelines Validity Life period Changes History Distribution Access Control References etc Procedure-1 Procedure-2 Procedure-3 … Procedure-n Procedure-1 Procedure-2 Procedure-3 … Procedure-n Process Structure Procedure-x Overview Entry Criteria Instructions Measurements Exit Criteria etc Changes History Procedure-x Overview Entry Criteria Instructions Measurements Exit Criteria etc Changes History
- 6. Process Modeling for Project Management Slid No 6 By Ashok Kumar What is Process Modeling ? Process Modeling is all about creating Models of new processes. It consists of Defining, Designing, Tailoring, Piloting and Improving new processes.
- 7. Process Modeling for Project Management Slid No 7 By Ashok Kumar BUSINESS SYSTEM GOALS Process Identification Process Definition Process Design Process Tailoring Process Piloting Process Analysis And Improvements Process Implementation and Measurements MajorChanges RadicalChanges Process Model BoundaryImprovement s MinorChanges Process Life Cycle
- 8. Process Modeling for Project Management Slid No 8 By Ashok Kumar Ways of New Process Development Evolution of Process (Processes are created and modified to meet current needs) Re-engineering (Existing Processes are radically changed to meet defined goals) Copy and Tailor (Processes of Successful Organizations are copied and tailored) Design from scratch Understand Business Environmental Set (Economical/Trade/Social/Technical/Laws) Understand Business needs and Objectives Translate Business Needs into Functions Breakdown Functions into sub functions Group activities needed to be performed together Give a process name these group of activities Define process elements
- 9. Process Modeling for Project Management Slid No 9 By Ashok Kumar 1. Identification No. 2. Purpose & Objectives 3. Description 4. Environment 5. Activities 6. Structured Instructions 7. Configuration Data 8. Input Data 9. Output Data Process/Procedure Elements (A process must have all the following definition elements Underlined elements have local and global application.) 10. Dependencies 11. Risk Indicators 12. Performance Indicators 13. Improvement Criteria 14. Measurements and Analysis 15. Implementation Guidelines 16. Tailoring Guidelines 17. Entry and Exit Criteria 18. Validity Life period
- 10. Process Modeling for Project Management Slid No 10 By Ashok Kumar Process Environment Business Environment Trends - Technological Standards Economic Indicators Trade Social Laws Stakeholders’ Expectations Organization Environment Culture Adaptability Response to change Management’ s Expectations Competitors
- 11. Process Modeling for Project Management Slid No 11 By Ashok Kumar Objectives Derived from purpose Quantify Objectives levels and improvement rates Relate with Performance indicators Performance Indicators Indicates direction towards objectives Initial level and rate values Resetting of levels and rate values Maturity levels and rates Improvement Criteria Measure Performance gap Identify reasons for gap
- 12. Process Modeling for Project Management Slid No 12 By Ashok Kumar Process Measurements Global to Processes Compliance Efforts Schedule Size Defects Cost Local to Process Granularity Sizing unit and conversion factor Qualitative measures like Ratios Validation Rules
- 13. Process Modeling for Project Management Slid No 13 By Ashok Kumar Structured Instructions Hierarchy Inverted Tree Grouping Manual / Automated Logical entity Sequencing Execution Logic Configuration parameters
- 14. Process Modeling for Project Management Slid No 14 By Ashok Kumar Configuration Parameters Process Setup Requirements Standards Tools setup (H/W, S/W) Manual Interfaces Versions Process Logical Requirements Generic Logic Conditions Limits Defaults Process Tailoring Requirements Input to Tailoring Logic Scope of use
- 15. Process Modeling for Project Management Slid No 15 By Ashok Kumar Input / Output Data Structure and Elements (Tables/Templates) Scope of use (Organization / Project Level) Tailoring status (Essential / Dropable) Sources Process Interfaces Process Measurements Process Documentation Collection Mechanism (Manual v/s Automated) Storage, Retrieval, backup References - Uses and Issues
- 16. Process Modeling for Project Management Slid No 16 By Ashok Kumar Process Dependencies This Process depends upon other Processes Input Data to this process Parameters Setting of other processes Triggers/Events occurred in other processes Performance of previous processes Other Processes depends upon this Process Output of this process to other processes Parameters setting of this process Triggers/Events occurred in this process Performance of this process
- 17. Process Modeling for Project Management Slid No 17 By Ashok Kumar Risk Indicators Activities and instruction set execution Incomplete Execution Execution Error Wrong Sequence Wrong input data and Parameters Effect on dependencies Previous Processes Next Processes Risk Level Indication method Control Mechanism
- 18. Process Modeling for Project Management Slid No 18 By Ashok Kumar Process Design Identify Activities and Instructions to be automated Manual Check adequacy of instructions Ways and means to execute instructions Create checklist / templates Validate checklist / templates Automation Requirements Interfaces between Manual and Automation Process configuration and tailoring requirements
- 19. Process Modeling for Project Management Slid No 19 By Ashok Kumar Process Tailoring Generic Process to specific Process Not to be executed instructions New instructions Substitute Instructions Input/output dropped / Added Interfaces Analysis Assign value to configuration parameters Check Input availability Check output data structure suitability Setup Tools required Process Ready for execution
- 20. Process Modeling for Project Management Slid No 20 By Ashok Kumar Process Validation Review (Process validation is done after Process Design & Tailoring but before Process Piloting ) Team – Independent Validation Review by two persons Scope – All definition elements Focus – Implementation angle – Measurements – Performance Improvement Results – Passing Criteria for starting Piloting
- 21. Process Modeling for Project Management Slid No 21 By Ashok Kumar Process Piloting (Execution of Tailored Process in Real World) Project Selection Moderate Size and Complexity Pilot Cycle Pilot Objectives Monitor selected behaviors Actual Measurements Gap analysis - Actual/Expected Reset objectives for next pilot No of Pilot Cycles
- 22. Process Modeling for Project Management Slid No 22 By Ashok Kumar BUSINESS SYSTEM GOALS Process Identification Process Definition Process Design Process Tailoring Process Piloting MajorChanges RadicalChanges MinorChanges IMPROVEMENT PLANING Identify Process Changes to get improvements Including new values of performance indicators Plan ways and means to introduce Changes IMPROVEMENT PLANING Identify Process Changes to get improvements Including new values of performance indicators Plan ways and means to introduce Changes PROCESS IMPROVEMENT SETUP Identify Process Performance Indicators Set desired max./min. levels for Indicators Set desired rate of improvement in levels Levels and rates measurements mechanism PROCESS IMPROVEMENT SETUP Identify Process Performance Indicators Set desired max./min. levels for Indicators Set desired rate of improvement in levels Levels and rates measurements mechanism ACTUAL MEASUREMENTS Calculate Actual Levels and Rates Values of Performance Indicators ACTUAL MEASUREMENTS Calculate Actual Levels and Rates Values of Performance Indicators GAP ANALYSIS Compare Actual Values with Expected Values of Performance Indicators GAP ANALYSIS Compare Actual Values with Expected Values of Performance Indicators PROCESS IMPROVEMENT PROCESS
- 23. Process Modeling for Project Management Slid No 23 By Ashok Kumar Process Improvement Issues Performance Indicators Productivity Reliability Density Dispersion Indicators’ Maximum levels Indicators’ Achieved levels Trends of improvement rates Measurements v/s Indicators Improvement Life Cycle
- 24. Process Modeling for Project Management Slid No 24 By Ashok Kumar P E R F O R M A N C E Piloting of Cycle-1 Execution Cycle - 1 Execution Cycle - 2 Process Improvement Life Cycle First Cycle of Improvement 2nd Cycle of Improvement i Piloting of Cycle -2
- 25. Process Modeling for Project Management Slid No 25 By Ashok Kumar Automation v/s Improvement Process Improvements Relates to Process Performance Indicators Scope is with in the process Process Automation • Aimed at radical changes • Scope is the System Boundary Think about the following: • Automation with no change in Process Definition • Automation with Re-engineered Processes • Automation is not merely use of Tools
- 26. Process Modeling for Project Management Slid No 26 By Ashok Kumar Process Automation - Scope Local to Process The Process itself Specific Programs Tools specific to process Global to System Measurements Analysis Metrics Tools
- 27. Process Modeling for Project Management Slid No 27 By Ashok Kumar Benefits of Process Automation Compliance Productivity Tailoring House Keeping Capturing of measurement Visibility Central Repository Population Change Management Version Control Documentation Project Monitoring
- 28. Process Modeling for Project Management Slid No 28 By Ashok Kumar Drawbacks of Process Automation Reduced Flexibility High Cost of the Automation Project Difficulty in quantification of benefits Reduced sense of ownership Reduced individual’s involvement Indifference to individuals
- 29. Process Modeling for Project Management Slid No 29 By Ashok Kumar End of Presentation