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3 KEY INGREDIENTS TO PR
SUCCESS
All you need to know about Strategy, Tech
and Talent.
THE DIGITAL PR REVOLUTION
Procom Digital PR Revolution
ImPRessions
Avoidance. Confusion. Hybrids.
THE DIGITAL PR REVOLUTION
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2016
“You can't force your way into the prospect's mind.
Advertising is perceived as an imposition, an unwelcome
intruder who needs to be resisted. The harder the sell, the
harder the wind blows, the harder the prospect resists the
sales message.
Al Ries - 2002
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Interruptions irritate
“39,7% of the population state ‘to watch
without commercial breaks’ as a reason
to seek out streaming services…”
TNS-Sifo - 2015
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
We avoid advertising when
technology and money
make it possible.
© MYNEWSDESK 2016
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
A Dead-End Street?
The audience with the means can pay for
advertising-free content.
Less fortunate viewers, however, will
remain as a commercial audience.
Advertisers, therefore, risk paying to
reach people who may not be the ideal
consumer.
SOM-institutet - 2014
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Think PR
”CP+B wants to think more like a PR
agency than a traditional ad agency.
Why? Because PR is typically better than
advertising at really manipulating
popular culture…and popular culture is
currency.”
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
A seismic shift:
Intrusive vs. engaging
communications
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2016
THE DIGITAL PR REVOLUTION
Global study sets stage for the digital PR
revolution. Are you ready for it?
THE DIGITAL PR REVOLUTION
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
First comprehensive global
study on Digital PR
• 2,500 PR professionals
• Primarily managers and directors
• Eight countries
• Working in local, regional and global PR
• Over 17 industries
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Strategy Chapter
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2016
The
Strategy
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
The challenges facing
communicators
The greatest challenges expected by PR
professionals over the next 12 months include:
62%
58%
59%
51%
Lack of resources/funds
Finding the right measures/metrics 

to evaluate work results
Lack of time to try new strategies/
technologies
Limited internal skills/competencies
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
What do you see as the biggest obstacles?
Resources
Strategy
Management
Funding
Knowledge
Competence Communication Reach MediaSales
Clients
Skills Technology
Channels
Content
ROI
Team Organization
Money
Technical
Measure
Focus
Budget
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
How effective do you consider
your efforts in Digital PR?
Not at all effective - 5%
Slightly effective – 19%
Moderately effective – 40%
Very effective – 26%
Highly effective – 10%
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
The positions in digital PR
The starters 58%
DoingsomeaspectsofdigitalPR,buthaven’tyet
startedtomakeitaprocess(26%)
TryingtocreateacohesivedigitalPRstrategyand
measurementplanbutfinditchallenging(32%).
The achievers 10%
AchievingsuccesswithourdigitalPRby
successfullyimplementing,measuringand
aligningouractivitiestobusinessobjectives.
The challengers 32%

Seeing early success of our PR
strategy and becoming more
sophisticated in publishing,
distributing and measuring

our digital communications.


THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
What makes an effective
PR professional?
NO
YES
63% of effective PR
professionals say ‘Yes’
80% of ineffective PR
professionals say ‘No’
Do you have a documented digital PR strategy within your organization?
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
How to craft a digital PR strategy?
Define audience
Develop distribution
Create editorial
Determine goalsUse data
Establish measurement
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Technology Chapter
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2016
The
Technology
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Poor use of tech
Almost half (49.5%) say their organization
does not use technology effectively.
Question: Do you feel your organization uses
technology effectively within PR &
Communications?
NO

49.46%
YES

40.96%
Don’t know – 9,58%
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Opportunities for
future growth
Over 85% agree or strongly agree that the
focus on technology and digital PR will
increase significantly.
Respond to the following statement: The focus on
technology and digital PR will increase significantly
in my organization within the next five years.
STRONGLY
AGREE

39.7% AGREE

45.7%
NEUTRAL

11.6%
Strongly disagree- 1.5% Disagree – 1.3%
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Investments 

being made in
digital technology
Good news as 60% of respondents say
senior management invests in digital
technology
Question: Does senior management support
investments in digital technology within PR &
Communications?
NO

49.46%
YES

40.96%
Don’t know – 18.3%
NO

21.6%
YES

60.1%
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Top 6 tools used by over 50% of communicators
Analytic tools E-mail marketing
services
Social media
management solutions
Video and image
creative tools
Media monitoring
services
News and information
distribution systems
71% 63% 62% 57% 53% 52%
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
How to know what
to invest in
• Identify what tool categories would be most helpful.
• Audit what you use now and identify gaps (or
opportunities).
• Identify providers and costs of those tools.
© MYNEWSDESK 2016
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
How to secure buy-in
• Make a business case for investments in digital solutions.
• Connect to relevant measurement categories.
• Demonstrate how the tools are necessary to achieve your PR
strategy.
© MYNEWSDESK 2016
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Mynewsdesk’s Martech Stack
60% + all new business sales marketing generated
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2016
The
Future
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Overview of key areas
Increased stakeholder reach because of
technology.
Better PR education with closer collaboration with
other disciplines.
Increased role of personalized comms.Greater control and oversight of messages
because of tech.
89,14%
85,16%
83,08%81,60%
78,75%
Increased role for PR in achieving organizational
objectives.
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Future challenges
Organizations will need more people and all on team must be better qualified.
• Over half say limited internal skills/competencies is the greatest future challenge.
• Almost 90% think they’ll need to change the composition of roles/expertise in their department.
• More than one-quarter say they prefer to recruit new talent to gain necessary skills.
• 46.2% expect their in-house digital PR team to be bigger in five years.
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Skills needed
Five most frequently cited words about how the job will evolve:
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
How to grow existing team and
find qualified new recruits
• Combine marketing, comms & business (86% agree).
• Develop cross-disciplinary skills to thrive in an integrated team.
• Equip young professionals with real-life work experience (73% want closer collaboration).
• Recruit new talent, trained and prepared, from PR schools.
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2016
People are the central resource to creating
and executing any digital PR strategy.
The team is the future of PR.
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
Three e-books to
help you learn
Subscribe today to ensure you don’t miss
them. http://bit.ly/digitalPRrev
• What are your peers doing?
• How can you improve your own digital PR efforts?
THE DIGITAL PR REVOLUTION
© MYNEWSDESK 2017 @jonobean
DIGITAL COMMUNICATIONS 

& PR MADE EASY
Simplify your workflow, expand your influence and
get results with one complete communications solution.

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Procom Digital PR Revolution

  • 1. 3 KEY INGREDIENTS TO PR SUCCESS All you need to know about Strategy, Tech and Talent. THE DIGITAL PR REVOLUTION
  • 4. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean
  • 5. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2016 “You can't force your way into the prospect's mind. Advertising is perceived as an imposition, an unwelcome intruder who needs to be resisted. The harder the sell, the harder the wind blows, the harder the prospect resists the sales message. Al Ries - 2002
  • 6. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean
  • 7. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean
  • 8. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean
  • 9. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Interruptions irritate “39,7% of the population state ‘to watch without commercial breaks’ as a reason to seek out streaming services…” TNS-Sifo - 2015
  • 10. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean We avoid advertising when technology and money make it possible. © MYNEWSDESK 2016
  • 11. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean A Dead-End Street? The audience with the means can pay for advertising-free content. Less fortunate viewers, however, will remain as a commercial audience. Advertisers, therefore, risk paying to reach people who may not be the ideal consumer. SOM-institutet - 2014
  • 12. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Think PR ”CP+B wants to think more like a PR agency than a traditional ad agency. Why? Because PR is typically better than advertising at really manipulating popular culture…and popular culture is currency.”
  • 13. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean A seismic shift: Intrusive vs. engaging communications THE DIGITAL PR REVOLUTION © MYNEWSDESK 2016
  • 14. THE DIGITAL PR REVOLUTION Global study sets stage for the digital PR revolution. Are you ready for it? THE DIGITAL PR REVOLUTION
  • 15. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean First comprehensive global study on Digital PR • 2,500 PR professionals • Primarily managers and directors • Eight countries • Working in local, regional and global PR • Over 17 industries
  • 16. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Strategy Chapter THE DIGITAL PR REVOLUTION © MYNEWSDESK 2016 The Strategy
  • 17. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean The challenges facing communicators The greatest challenges expected by PR professionals over the next 12 months include: 62% 58% 59% 51% Lack of resources/funds Finding the right measures/metrics 
 to evaluate work results Lack of time to try new strategies/ technologies Limited internal skills/competencies
  • 18. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean What do you see as the biggest obstacles? Resources Strategy Management Funding Knowledge Competence Communication Reach MediaSales Clients Skills Technology Channels Content ROI Team Organization Money Technical Measure Focus Budget
  • 19. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean How effective do you consider your efforts in Digital PR? Not at all effective - 5% Slightly effective – 19% Moderately effective – 40% Very effective – 26% Highly effective – 10%
  • 20. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean The positions in digital PR The starters 58% DoingsomeaspectsofdigitalPR,buthaven’tyet startedtomakeitaprocess(26%) TryingtocreateacohesivedigitalPRstrategyand measurementplanbutfinditchallenging(32%). The achievers 10% AchievingsuccesswithourdigitalPRby successfullyimplementing,measuringand aligningouractivitiestobusinessobjectives. The challengers 32%
 Seeing early success of our PR strategy and becoming more sophisticated in publishing, distributing and measuring
 our digital communications. 

  • 21. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean What makes an effective PR professional? NO YES 63% of effective PR professionals say ‘Yes’ 80% of ineffective PR professionals say ‘No’ Do you have a documented digital PR strategy within your organization?
  • 22. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean How to craft a digital PR strategy? Define audience Develop distribution Create editorial Determine goalsUse data Establish measurement
  • 23. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Technology Chapter THE DIGITAL PR REVOLUTION © MYNEWSDESK 2016 The Technology
  • 24. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Poor use of tech Almost half (49.5%) say their organization does not use technology effectively. Question: Do you feel your organization uses technology effectively within PR & Communications? NO
 49.46% YES
 40.96% Don’t know – 9,58%
  • 25. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Opportunities for future growth Over 85% agree or strongly agree that the focus on technology and digital PR will increase significantly. Respond to the following statement: The focus on technology and digital PR will increase significantly in my organization within the next five years. STRONGLY AGREE
 39.7% AGREE
 45.7% NEUTRAL
 11.6% Strongly disagree- 1.5% Disagree – 1.3%
  • 26. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Investments 
 being made in digital technology Good news as 60% of respondents say senior management invests in digital technology Question: Does senior management support investments in digital technology within PR & Communications? NO
 49.46% YES
 40.96% Don’t know – 18.3% NO
 21.6% YES
 60.1%
  • 27. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Top 6 tools used by over 50% of communicators Analytic tools E-mail marketing services Social media management solutions Video and image creative tools Media monitoring services News and information distribution systems 71% 63% 62% 57% 53% 52%
  • 28. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean How to know what to invest in • Identify what tool categories would be most helpful. • Audit what you use now and identify gaps (or opportunities). • Identify providers and costs of those tools. © MYNEWSDESK 2016
  • 29. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean How to secure buy-in • Make a business case for investments in digital solutions. • Connect to relevant measurement categories. • Demonstrate how the tools are necessary to achieve your PR strategy. © MYNEWSDESK 2016
  • 30. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Mynewsdesk’s Martech Stack 60% + all new business sales marketing generated
  • 31. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean THE DIGITAL PR REVOLUTION © MYNEWSDESK 2016 The Future
  • 32. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Overview of key areas Increased stakeholder reach because of technology. Better PR education with closer collaboration with other disciplines. Increased role of personalized comms.Greater control and oversight of messages because of tech. 89,14% 85,16% 83,08%81,60% 78,75% Increased role for PR in achieving organizational objectives.
  • 33. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Future challenges Organizations will need more people and all on team must be better qualified. • Over half say limited internal skills/competencies is the greatest future challenge. • Almost 90% think they’ll need to change the composition of roles/expertise in their department. • More than one-quarter say they prefer to recruit new talent to gain necessary skills. • 46.2% expect their in-house digital PR team to be bigger in five years.
  • 34. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Skills needed Five most frequently cited words about how the job will evolve:
  • 35. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean How to grow existing team and find qualified new recruits • Combine marketing, comms & business (86% agree). • Develop cross-disciplinary skills to thrive in an integrated team. • Equip young professionals with real-life work experience (73% want closer collaboration). • Recruit new talent, trained and prepared, from PR schools.
  • 36. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2016 People are the central resource to creating and executing any digital PR strategy. The team is the future of PR.
  • 37. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean Three e-books to help you learn Subscribe today to ensure you don’t miss them. http://bit.ly/digitalPRrev • What are your peers doing? • How can you improve your own digital PR efforts?
  • 38. THE DIGITAL PR REVOLUTION © MYNEWSDESK 2017 @jonobean
  • 39. DIGITAL COMMUNICATIONS 
 & PR MADE EASY Simplify your workflow, expand your influence and get results with one complete communications solution.