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Profiting from
  External Innovation

     Joel West                  Marcel Bogers
     San Jose State U.           U. of Southern Denmark,
                                        Sønderborg

   Keck Graduate Institute




          Industry Studies Conference
                         June 2, 2011




Overview

• Our study of inbound open innovation
   Based on review of 280 OI publications
   Three-phrase process model
   Recommendations re gaps/opportunities
• Link back to crowdsourcing
Inbound Open Innovation




          What is “Open Innovation”?

         “Open innovation is the use of purposive
           inflows and outflows of knowledge to
           accelerate internal innovation, and
           expand the markets for external use of
           innovation, respectively.”



Source: Chesbrough (2006)
See also OpenInnovation.net/definition
Other definitional issues

       • Conflating innovation
              with invention (OK for now)
              with knowledge or antecedents (not OK)
              with content (not OK)
       • Success metrics
              Tend to be IP or product output
              Rarely: financial performance




       Model for inbound OI
  Innova&on
                         Focal	
  Firm
    Source
                 1      2                                      3
                                              Sales	
  /           Customers
                                 R&D
                                             Marke.ng
  Innova&on
    Source

Profiting from external innovations
1. Obtaining
                                          Nonrecursive paths
2. Integrating                Innova&on                            Innova&on
3. Commercializing              Source                               Source

 Suppliers                       Rivals                            Customers
1. Obtaining

•   Searching: sourcing, brokerage, limits
•   Enabling: contests, toolkits, platforms
•   Filtering: gatekeepers, scouts
•   Acquiring: incentives, contracts




2. Integrating
• External vs. internal innovations
     Substitutes vs. complements?
     Absorptive capacity
     Culture: NIH
• Incentives to integration
• Implications for competencies
     For producing internal innovations
     For incorporating external innovations
3. Commercializing

• Commercialization process
   Similar or different vs. internal innovations?
• Value creation
   Most common topic
   Standard NPD metrics
• Value capture
   Reduced cost or increased margin?




Nonrecursive paths
• Feedback loops
   R&D feedback
   Customer/market feedback
   E.g. “voice of the customer”
• Reciprocal engagement
   Co-creation
   Communities
   Value networks
   E.g. joint ventures, R&D alliances
Gaps/future research

 •   Alignment to business models
 •   More rigorous use of “innovation”
 •   Across the entire process
 •   Non-linear models




Open Innovation and
Crowdsourcing
What is “Crowdsourcing”?

        “The act of a company or
      institution taking a function
      once performed by employees
      and outsourcing it to an
      undefined (and generally
      large) network of people in the
      form of an open call”
Source: Howe (2006)




      Crowdsourcing archetypes
      • Online content networks (iStockPhoto)
      • Open innovation intermediaries (InnoCentive)
      • Small human intelligence tasks (Amazon
        Mechnical Turk)
      • Peer production and open content (Wikipedia)
      • Corporate without intermediaries (Dell
        IdeaStorm)
      • Open contest (TopCoder)
Source: Ren & Levina (AOM 2010) via oiblog.net
Crowdsourcing
                Tech support



         InnoCentive        Threadless
         X Prize

                    Linux

     Licensed
     IP                           Business
                  Extreme          users
                   sports
Open                                       User
innovation                           innovation




             Thank you!

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Profiting from External Innovation

  • 1. Profiting from External Innovation Joel West Marcel Bogers San Jose State U. U. of Southern Denmark, Sønderborg Keck Graduate Institute Industry Studies Conference June 2, 2011 Overview • Our study of inbound open innovation  Based on review of 280 OI publications  Three-phrase process model  Recommendations re gaps/opportunities • Link back to crowdsourcing
  • 2. Inbound Open Innovation What is “Open Innovation”? “Open innovation is the use of purposive inflows and outflows of knowledge to accelerate internal innovation, and expand the markets for external use of innovation, respectively.” Source: Chesbrough (2006) See also OpenInnovation.net/definition
  • 3. Other definitional issues • Conflating innovation  with invention (OK for now)  with knowledge or antecedents (not OK)  with content (not OK) • Success metrics  Tend to be IP or product output  Rarely: financial performance Model for inbound OI Innova&on Focal  Firm Source 1 2 3 Sales  / Customers R&D Marke.ng Innova&on Source Profiting from external innovations 1. Obtaining Nonrecursive paths 2. Integrating Innova&on Innova&on 3. Commercializing Source Source Suppliers Rivals Customers
  • 4. 1. Obtaining • Searching: sourcing, brokerage, limits • Enabling: contests, toolkits, platforms • Filtering: gatekeepers, scouts • Acquiring: incentives, contracts 2. Integrating • External vs. internal innovations  Substitutes vs. complements?  Absorptive capacity  Culture: NIH • Incentives to integration • Implications for competencies  For producing internal innovations  For incorporating external innovations
  • 5. 3. Commercializing • Commercialization process  Similar or different vs. internal innovations? • Value creation  Most common topic  Standard NPD metrics • Value capture  Reduced cost or increased margin? Nonrecursive paths • Feedback loops  R&D feedback  Customer/market feedback  E.g. “voice of the customer” • Reciprocal engagement  Co-creation  Communities  Value networks  E.g. joint ventures, R&D alliances
  • 6. Gaps/future research • Alignment to business models • More rigorous use of “innovation” • Across the entire process • Non-linear models Open Innovation and Crowdsourcing
  • 7. What is “Crowdsourcing”? “The act of a company or institution taking a function once performed by employees and outsourcing it to an undefined (and generally large) network of people in the form of an open call” Source: Howe (2006) Crowdsourcing archetypes • Online content networks (iStockPhoto) • Open innovation intermediaries (InnoCentive) • Small human intelligence tasks (Amazon Mechnical Turk) • Peer production and open content (Wikipedia) • Corporate without intermediaries (Dell IdeaStorm) • Open contest (TopCoder) Source: Ren & Levina (AOM 2010) via oiblog.net
  • 8. Crowdsourcing Tech support InnoCentive Threadless X Prize Linux Licensed IP Business Extreme users sports Open User innovation innovation Thank you!