Program for Supporting Reps

This document outlines best practices for supporting a representative network including recruiting methodology, orientation and training, tracking performance, protocols for lead follow up, appointment setting, coordinated follow ups, innovation alerts, proactive sampling, double team follow ups, and customer outreach through sharing new applications, contacts, suspects, prospects, customers, and co-branded communications like innovation alerts, newsletters, and samples. It also recommends adding application videos and performance milestones to newsletters.