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Attribution at Google: Give credit where
it's due with data-driven attribution
Emanuele Inforzato, Analytical Lead EMEA, GA360
Proprietary + Confidential
#1 priority and #1 challenge for digital marketers:
Associating conversion events with marketing
84% 10%
Digital priority Capability
vs
Econsultancy, sept 2016
3
How do users
interact with my
advertising?
Are we
undervaluing
any channels?
What is the value
of my campaigns?
How can I optimize
my budget to drive
revenue?
What impact does
TV have on my
performance?
Answering key business questions with Attribution
© Google Inc. 2016. All rights reserved.
Attribution @ Google
One solution, available in two tiers
Google Attribution
Self-service with simplified
options & controls
Makes it easy to get started
with cross-channel,
multi-channel attribution
Beta late 2017
Common Data-Driven Attribution Methodology
Google Attribution 360
Full, enterprise-level
cross-channel Attribution
Custom dimensions & metrics
for flexibility
Optimization & TV modeling
In Beta now
© Google Inc. 2016. All rights reserved.
Tag Manager 360 - Data collection
Data Studio Data Analysis and Visualization
Surveys 360
Research and
insights
Audience
Center 360
Audience
Management
Attribution 360
Marketing
Measurement
Analytics 360
Customer insights
Optimize 360
Site Testing &
Personalization
Attribution 360: part of the Google Analytics 360 Suite
Proprietary + ConfidentialProprietary + Confidential
Proprietary + Confidential
Retargeting
Laptop (Personal)
7:15pm
In-App Display
Smartphone
1:33pm
In-App Text Ads
Smartphone
11:09pm
Paid Search
Laptop (Work)
11:36am
Display
Tablet
6:50am
GSP
Smartphone
5:29pm
Affiliates
Smartphone
8:42am
$
Direct
Laptop (Work)
9:17am
Which one deserves the credit?
Path to Conversion
7
© Google Inc. 2016. All rights reserved.
Steps to Solving the Attribution Problem
© Google Inc. 2016. All rights reserved.
Foundations of Google Attribution 360
Science & Analytics
Data Collection &
Management
Insights & Action
Data Exports
and API
Reporting
& Insights
TV ATTRIBUTION
PREDICTIVE
OPTIMIZATION
Programmatic
Connectors
Google Device Graph
Scalable data collection that
considers all tracked
touchpoints
Integrations with
buying tools
Linear
(Even) 25%25%25%25%
$
Position-
Based 45%15%15%25%
$
Attribution models
$
Last
Interaction $
100%
First
Interaction $
100%
20%18%19%43%
Data-
Driven $
Component: Full Funnel Attribution Reporting
Benefit: Interrogate multichannel performance and identify optimisation
opportunities.
5 Data Cuts:
1. Cross & Single
Channel Attribution
2. Model Comparison
3. Conversion Type
Comparison
4. Path Level
5. Frequency Capping
Component: Digital Optimizer
Benefit: Create robust budget scenarios using attribution outputs and get
optimised spend recommendations.
Change Summary & Model Visualisation Budget Summary (can also drill down)
1
2
3
© Google Inc. 2016. All rights reserved.
Benefits of Attribution 360
Quick Time to Value
Superior data quality management
Intuitive user interface
Comprehensive set of optimization tools
Direct integrations with programmatic tools
© Google Inc. 2016. All rights reserved.
Attribution 360
Taking Action
Attribution is a team work
Attribution
Ecosystem:
1. Client
2. Service
Partner
3. Media
Agencies
4. Google
Google Confidential & Proprietary
Last
Click
DDA
Google Confidential & Proprietary
Confused.com increased paid search
conversions by 28% whilst reducing CPA
Evaluated search performance at
keyword level.
Investigated and optimized
display spending.
Moved from last-click to
Attribution 360’s data-driven
attributed conversions.
Data-driven attribution has
enabled us to increase display
budgets significantly
year-on-year while
maintaining a great return on
investment. Senior
management have truly seen
the performance display can
deliver alongside paid search.
Ian Cantlay –Performance
Marketing Manager
Confused.com
“
GALAC PARIS Edition
Goals
Approach
● Adopted Data-Driven Attribution from DoubleClick
● Established baseline measurements for all
campaigns
● Optimized campaigns budgets based on attribution data
Results
Google Confidential & Proprietary
Data-Driven Attribution cuts
Ford of Canada’s CPAs by
25%
● 25% reduction in CPAs
● 480% rise in clickthrough rates
● Strong improvements in attribution for all
non-search channels
● Attribute true value to all marketing methods
● Understand the customer journey better
● Optimize campaigns budgets for better results
Ford of Canada and their agency partners were looking to
better understand customers’ online journeys and needed a
new way to measure impact
© Google Inc. 2016. All rights reserved.
Thank You!

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ProgrammatiCon 2017 - Attribution at Google: Give credit where it's due with data-driven attribution - Emanuele Inforzato, Google

  • 1. Attribution at Google: Give credit where it's due with data-driven attribution Emanuele Inforzato, Analytical Lead EMEA, GA360
  • 2. Proprietary + Confidential #1 priority and #1 challenge for digital marketers: Associating conversion events with marketing 84% 10% Digital priority Capability vs Econsultancy, sept 2016
  • 3. 3 How do users interact with my advertising? Are we undervaluing any channels? What is the value of my campaigns? How can I optimize my budget to drive revenue? What impact does TV have on my performance? Answering key business questions with Attribution
  • 4. © Google Inc. 2016. All rights reserved. Attribution @ Google
  • 5. One solution, available in two tiers Google Attribution Self-service with simplified options & controls Makes it easy to get started with cross-channel, multi-channel attribution Beta late 2017 Common Data-Driven Attribution Methodology Google Attribution 360 Full, enterprise-level cross-channel Attribution Custom dimensions & metrics for flexibility Optimization & TV modeling In Beta now
  • 6. © Google Inc. 2016. All rights reserved. Tag Manager 360 - Data collection Data Studio Data Analysis and Visualization Surveys 360 Research and insights Audience Center 360 Audience Management Attribution 360 Marketing Measurement Analytics 360 Customer insights Optimize 360 Site Testing & Personalization Attribution 360: part of the Google Analytics 360 Suite
  • 7. Proprietary + ConfidentialProprietary + Confidential Proprietary + Confidential Retargeting Laptop (Personal) 7:15pm In-App Display Smartphone 1:33pm In-App Text Ads Smartphone 11:09pm Paid Search Laptop (Work) 11:36am Display Tablet 6:50am GSP Smartphone 5:29pm Affiliates Smartphone 8:42am $ Direct Laptop (Work) 9:17am Which one deserves the credit? Path to Conversion 7
  • 8. © Google Inc. 2016. All rights reserved. Steps to Solving the Attribution Problem
  • 9. © Google Inc. 2016. All rights reserved. Foundations of Google Attribution 360 Science & Analytics Data Collection & Management Insights & Action Data Exports and API Reporting & Insights TV ATTRIBUTION PREDICTIVE OPTIMIZATION Programmatic Connectors Google Device Graph Scalable data collection that considers all tracked touchpoints Integrations with buying tools
  • 10. Linear (Even) 25%25%25%25% $ Position- Based 45%15%15%25% $ Attribution models $ Last Interaction $ 100% First Interaction $ 100% 20%18%19%43% Data- Driven $
  • 11. Component: Full Funnel Attribution Reporting Benefit: Interrogate multichannel performance and identify optimisation opportunities. 5 Data Cuts: 1. Cross & Single Channel Attribution 2. Model Comparison 3. Conversion Type Comparison 4. Path Level 5. Frequency Capping
  • 12. Component: Digital Optimizer Benefit: Create robust budget scenarios using attribution outputs and get optimised spend recommendations. Change Summary & Model Visualisation Budget Summary (can also drill down) 1 2 3
  • 13. © Google Inc. 2016. All rights reserved. Benefits of Attribution 360 Quick Time to Value Superior data quality management Intuitive user interface Comprehensive set of optimization tools Direct integrations with programmatic tools
  • 14. © Google Inc. 2016. All rights reserved. Attribution 360 Taking Action
  • 15. Attribution is a team work
  • 17. Google Confidential & Proprietary Last Click DDA Google Confidential & Proprietary
  • 18. Confused.com increased paid search conversions by 28% whilst reducing CPA Evaluated search performance at keyword level. Investigated and optimized display spending. Moved from last-click to Attribution 360’s data-driven attributed conversions. Data-driven attribution has enabled us to increase display budgets significantly year-on-year while maintaining a great return on investment. Senior management have truly seen the performance display can deliver alongside paid search. Ian Cantlay –Performance Marketing Manager Confused.com “
  • 19. GALAC PARIS Edition Goals Approach ● Adopted Data-Driven Attribution from DoubleClick ● Established baseline measurements for all campaigns ● Optimized campaigns budgets based on attribution data Results Google Confidential & Proprietary Data-Driven Attribution cuts Ford of Canada’s CPAs by 25% ● 25% reduction in CPAs ● 480% rise in clickthrough rates ● Strong improvements in attribution for all non-search channels ● Attribute true value to all marketing methods ● Understand the customer journey better ● Optimize campaigns budgets for better results Ford of Canada and their agency partners were looking to better understand customers’ online journeys and needed a new way to measure impact
  • 20. © Google Inc. 2016. All rights reserved. Thank You!