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Buyer Persona
Overview
October, 2015
Hipster Jackie
BACKGROUND:
• Barista at a local coffee shop but wants to
be an author
• Worked there for 6 months, moved to the
city after college
• Lives with two roommates in a small
apartment, one is a musician and the other
is a waitress
DEMOGRAPHICS:
• Both Female and Male (Female for this
example)
• 18-24
• Single $0-$25,000 annually
• Urban
IDENTIFIERS:
• Probably prefers to eat organic
• Reserved demeanor
• Likes the late night atmosphere of big
cities
Hipster Jackie
GOALS:
• Save money while also eating good
food
• Support organizations that help make
the world more sustainable
CHALLENGES:
• Overpriced restaurants with self-
serving interests
• The patriarchy
HOW WE HELP:
• Creating food with the best
ingredients for great prices
• The Chipotle Cultivate Foundation is
dedicated to making a sustainable
food future
Hipster Jackie
REAL QUOTES:
• “It’s been difficult finding places
that have healthy food and are
in my price range.”
• “I don’t trust GMOs or mass-
produced food.”
• “I like knowing where my food
comes from.”
• “Creating a sustainable
environment is important to
me.”
COMMON OBJECTIONS:
• “I don’t trust a large corporation
compared to a local
establishment.”
• “Big restaurant chains have
mass-produced food and they
hurt the environment.”
Hipster Jackie
MARKETING MESSAGING:
• Chipotle’s commitment to
using food with integrity is
not only good for you, but
also helps create a more
sustainable world.
ELEVATOR PITCH:
• By using fresh food
without artificial flavors or
fillers, Chipotle is able to
deliver the best food
options to consumers. In
addition, Chipotle is
committed to creating a
more sustainable world by
partnering with farms and
ranches, and through the
Chipotle Cultivate
Foundation.
Hipster Jackie
• SOCIAL MESSAGING:
• Twitter would be the best form
of social media for Hipster
Jackie. The short tweets with
lots of information would help
spread their message to busy
millennials.
• Example of Tweets:
• “No more GMOs”
• “We care for the Earth as much
as we care for our food
#ChipotleCultivateFoundation”

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Project 1

  • 2. Hipster Jackie BACKGROUND: • Barista at a local coffee shop but wants to be an author • Worked there for 6 months, moved to the city after college • Lives with two roommates in a small apartment, one is a musician and the other is a waitress DEMOGRAPHICS: • Both Female and Male (Female for this example) • 18-24 • Single $0-$25,000 annually • Urban IDENTIFIERS: • Probably prefers to eat organic • Reserved demeanor • Likes the late night atmosphere of big cities
  • 3. Hipster Jackie GOALS: • Save money while also eating good food • Support organizations that help make the world more sustainable CHALLENGES: • Overpriced restaurants with self- serving interests • The patriarchy HOW WE HELP: • Creating food with the best ingredients for great prices • The Chipotle Cultivate Foundation is dedicated to making a sustainable food future
  • 4. Hipster Jackie REAL QUOTES: • “It’s been difficult finding places that have healthy food and are in my price range.” • “I don’t trust GMOs or mass- produced food.” • “I like knowing where my food comes from.” • “Creating a sustainable environment is important to me.” COMMON OBJECTIONS: • “I don’t trust a large corporation compared to a local establishment.” • “Big restaurant chains have mass-produced food and they hurt the environment.”
  • 5. Hipster Jackie MARKETING MESSAGING: • Chipotle’s commitment to using food with integrity is not only good for you, but also helps create a more sustainable world. ELEVATOR PITCH: • By using fresh food without artificial flavors or fillers, Chipotle is able to deliver the best food options to consumers. In addition, Chipotle is committed to creating a more sustainable world by partnering with farms and ranches, and through the Chipotle Cultivate Foundation.
  • 6. Hipster Jackie • SOCIAL MESSAGING: • Twitter would be the best form of social media for Hipster Jackie. The short tweets with lots of information would help spread their message to busy millennials. • Example of Tweets: • “No more GMOs” • “We care for the Earth as much as we care for our food #ChipotleCultivateFoundation”