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Project
Management
Using Six Sigma
By Suhartono
Project is??
Specific
•Purpose
•New point of
view
•Cost
Temporer
•Team
•Time
•Resources
Across
Function
•Involving
many units
Project Management is??
Key Succes Factors
Quality Acceptance Succes
Quality is?
Product feature meet
customer need
• Higher quality, more cost
• Effect is on sales
• Increase satisfaction
Freedom from
deficiencies
• Higher Cost Less
• Effect is on Cost
• Reduce waste
Quality Model
“The Juran Trilogy”
Quality Model
“The Itoh Model”
Acceptance is??
Manajemen
Customer
Project Management
Flow
• What is the business
case for the project?
• Who is the
customer?
• Current state map?
• What is the scope of
this project?
• What are the
deliverables?
• Due Date?
Define
Project Management
Flow
•What are the key metrics
for this business process?
•Are metrics valid and
reliable?
•Do we have adequate data
on the process?
•What is the baseline?
•How will I measure
project progress?
•How will I measure
project success?
Measure
Project Management
Flow
•What is the current state?
•Is the current state as good
as the process can do?
•Who will help make the
changes?
•What are the resource
requirements?
•What could cause this
change effort to fail?
•What major obstacles do I
face in completing this
project?
Analyze
Project Management
Flow
•What is the current state?
•Is the current state as good
as the process can do?
•Who will help make the
changes?
•What are the resource
requirements?
•What could cause this
change effort to fail?
•What major obstacles do I
face in completing this
project?
Improve
Project Management
Flow
• During the project, will I
control risk, quality,
cost, schedule, scope,
and changes to the plan?
• What types of progress
reports should I create?
• How will I assure that
the business goals of the
project were achieved
and are maintained?
• How will I keep the
gains made?
Control
Defining Phase
•Project Charter
•SIPOC
•CTQ Matrix
•Stakeholder Analysis
Tools
•The project is defined.
•Current state and target state
are depicted and the process
to be improved is marked off.
•Customer and business
requirements are clearly
defined.
Mission
Measuring Phase
• Measurement Matrix
• Operational Definition
• Measurement System
Analysis
• Sample Size and Strategy
• Charts and Diagrams
• Quality Key Figures
Tools
• The starting situation is
captured.
• Key figures and an
operational definition are
developed, the
measurement system
analysis is completed, and
the data collected.
Mission
Analyzing Phase
• Cause & Effect Diagram
• FMEA
• Process Analysis
• Value Stream Map
• Hypothesis Tests
• Regression
• DOE
Tools
• The causes for the problem
are identified.
• All possible causes are
collected and summarized
into the decisive key figures
through process and data
analysis.
Mission
Improve Phase
• Brainstorming
• "Must" Criteria
• Effort-Benefit Matrix
• Criteria-based Selection
• Piloting
• Roll out Planning
Tools
• The solution is
implemented.
• Possible solutions are
generated on the basis of
core causes, systematically
selected, and prepared for
implementation.
Mission
Controlling Phase
•Documentation
•Procedural Instructions
•Control and Run Charts
•Reaction Plan and Process
•Management Diagrams
Tools
•The sustainability of the result
is secured.
•The implemented solutions
are documented and will be
monitored using key figures.
•A reaction plan secures
prompt intervention.
Mission
Six Sigma vs Lean
Where phase can we
combine them?
Analyze
•Value Stream Map
•Identification of the Sources of
Waste
•Little's Law
•Process Efficiency
•Constraints Analysis
•The root causes are identified.
•The causes for constraints,
high stock inventories and
long cycle times are identified
and summarized into root
causes by using lean tools.
Improve
•Theory of Constraints (TOC)
•5 S
•Setup Time Reduction
•Generic Pull System
•Replenishment Pull System
•Total Productive Maintenance
•Lean for Service
•The solutions are
implemented.
•Based on the core causes and
using lean tools the solutions
are developed, evaluated, and
prepared for implementation.
Quality as Success factor
•Reducing rework / scrap
•Optimizing quality reviews &
output (less waste)
•Reducing customer complaints
•Systematic optimization of
machinery
•parameters through Design of
Experiments (DOE)
•Reducing complexity: one
component serves several
applications
Variance
•Significant inventory reduction
•Minimize trans-sectoral cycle
times,
•Reducing waste
•Raise capacity by balancing out
•processes and improving
availability of machines
•Optimize setup times
Speed
Thank You
"Not doing anything wrong
does not mean you're
doing everything right!"

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Project management using six sigma

  • 2. Project is?? Specific •Purpose •New point of view •Cost Temporer •Team •Time •Resources Across Function •Involving many units
  • 4. Key Succes Factors Quality Acceptance Succes
  • 5. Quality is? Product feature meet customer need • Higher quality, more cost • Effect is on sales • Increase satisfaction Freedom from deficiencies • Higher Cost Less • Effect is on Cost • Reduce waste
  • 9. Project Management Flow • What is the business case for the project? • Who is the customer? • Current state map? • What is the scope of this project? • What are the deliverables? • Due Date? Define
  • 10. Project Management Flow •What are the key metrics for this business process? •Are metrics valid and reliable? •Do we have adequate data on the process? •What is the baseline? •How will I measure project progress? •How will I measure project success? Measure
  • 11. Project Management Flow •What is the current state? •Is the current state as good as the process can do? •Who will help make the changes? •What are the resource requirements? •What could cause this change effort to fail? •What major obstacles do I face in completing this project? Analyze
  • 12. Project Management Flow •What is the current state? •Is the current state as good as the process can do? •Who will help make the changes? •What are the resource requirements? •What could cause this change effort to fail? •What major obstacles do I face in completing this project? Improve
  • 13. Project Management Flow • During the project, will I control risk, quality, cost, schedule, scope, and changes to the plan? • What types of progress reports should I create? • How will I assure that the business goals of the project were achieved and are maintained? • How will I keep the gains made? Control
  • 14. Defining Phase •Project Charter •SIPOC •CTQ Matrix •Stakeholder Analysis Tools •The project is defined. •Current state and target state are depicted and the process to be improved is marked off. •Customer and business requirements are clearly defined. Mission
  • 15. Measuring Phase • Measurement Matrix • Operational Definition • Measurement System Analysis • Sample Size and Strategy • Charts and Diagrams • Quality Key Figures Tools • The starting situation is captured. • Key figures and an operational definition are developed, the measurement system analysis is completed, and the data collected. Mission
  • 16. Analyzing Phase • Cause & Effect Diagram • FMEA • Process Analysis • Value Stream Map • Hypothesis Tests • Regression • DOE Tools • The causes for the problem are identified. • All possible causes are collected and summarized into the decisive key figures through process and data analysis. Mission
  • 17. Improve Phase • Brainstorming • "Must" Criteria • Effort-Benefit Matrix • Criteria-based Selection • Piloting • Roll out Planning Tools • The solution is implemented. • Possible solutions are generated on the basis of core causes, systematically selected, and prepared for implementation. Mission
  • 18. Controlling Phase •Documentation •Procedural Instructions •Control and Run Charts •Reaction Plan and Process •Management Diagrams Tools •The sustainability of the result is secured. •The implemented solutions are documented and will be monitored using key figures. •A reaction plan secures prompt intervention. Mission
  • 19. Six Sigma vs Lean
  • 20. Where phase can we combine them? Analyze •Value Stream Map •Identification of the Sources of Waste •Little's Law •Process Efficiency •Constraints Analysis •The root causes are identified. •The causes for constraints, high stock inventories and long cycle times are identified and summarized into root causes by using lean tools. Improve •Theory of Constraints (TOC) •5 S •Setup Time Reduction •Generic Pull System •Replenishment Pull System •Total Productive Maintenance •Lean for Service •The solutions are implemented. •Based on the core causes and using lean tools the solutions are developed, evaluated, and prepared for implementation.
  • 21. Quality as Success factor •Reducing rework / scrap •Optimizing quality reviews & output (less waste) •Reducing customer complaints •Systematic optimization of machinery •parameters through Design of Experiments (DOE) •Reducing complexity: one component serves several applications Variance •Significant inventory reduction •Minimize trans-sectoral cycle times, •Reducing waste •Raise capacity by balancing out •processes and improving availability of machines •Optimize setup times Speed
  • 22. Thank You "Not doing anything wrong does not mean you're doing everything right!"