The document outlines the tutorial services provided by Paul Catherall, the E-Learning Support Librarian at the University of Liverpool, to the approximately 9,000 online students in the University's online programmes. It describes both asynchronous self-led resources like guides, videos and interactive content as well as synchronous consultations using chat, Skype, video chat and telephone to provide training on topics such as logging in, using the library resources, referencing, and technical support. It also lists some specific resources and tools used for the online tutorials, including the library website, training module, referencing resources, YouTube videos, and interactive exercises.