This document provides guidelines for the derivation and characterization of cell substrates used in the production of biotechnological and biological products. It recommends documenting the source, history and generation of the cell substrate, including any genetic manipulation. Cell banking procedures should prevent contamination and ensure each container can be traced. Characterization of cell banks includes testing for identity, purity, stability and screening for adventitious agents. The goal is to help ensure the quality, safety and consistency of products derived from cell substrates.