Raising Your Game: Maximizing Uptime in the Multi-cloud
1 like604 views
The document discusses the challenges and best practices for maximizing uptime in a multi-cloud environment, emphasizing the importance of data and application recoverability during outages. It outlines key resiliency considerations and provides guidelines for achieving business service level objectives through comprehensive automation and design for portability. Additionally, it highlights professional services offered by Veritas to aid organizations in cloud migration and optimization.
Raising Your Game: Maximizing Uptime in the Multi-cloud
- 1. RaisingYour Game: Maximizing Uptime in the Multi-Cloud
- 2. Agenda 1 Resiliency Challenges 2 Considerations & Best Practices 3 Solution Summary 4 Q&A 2 © 2017 Veritas Technologies LLC
- 3. 3 Resiliency Challenges © 2017 Veritas Technologies LLC
- 4. It’s a Multi-Cloud Future, butWhose Responsibility is Business Uptime? © 2017 Veritas Technologies LLC44 PUBLIC CLOUD PUBLIC CLOUD PRIVATE CLOUD DATA CENTER DR SITE of organizations now require 99.99% “Four Nines Availability” a 40% increase since 20131 of organizations estimate that average hourly downtime cost exceeds $300,0001 81% 79% of organizations have experienced downtime due to cloud provider outages2 Nearly 40%
- 5. 5 Anatomy of a Cloud Outage 5 Cloud Service Outage & Restoration Customer Business & Operational Impact Storage services down. No external access to storage services across 3 regions. Public info website down. Front end commerce & backend order operations down.0:00 +15 min Customer flood of outage reporting. Public announcements of outage. Storage Engineering troubleshooting. Customer reports of outage. Service owners confirm application outage. In contact with cloud provider + scoping remediation. +3 hours Root cause found. Fix rollout plan defined & started. Ensured have all data copies/backups in worst case. Prepared plan for recovery in alternate site. +5 hours Storage service available. Customers notified. Data integrity not guaranteed. Data verified & applications reconnected. Backend data still inaccessible.Table corruption. Recover & rebuild from last 8 hour copy (+3). Manual customer management to get lost orders. +36 hours Service running. 5 hour credit issued. © 2017 Veritas Technologies LLC
- 6. What CanWe Learn? Gaps & Larger Impact 6 Clouds do fail. Returning yours business to normal is your job Recoverability of data is your responsibility Recoverability of your applications is your responsibility Managing your business service level objectives is your responsibility Triggering alternate recovery scenarios is your responsibility © 2017 Veritas Technologies LLC
- 7. 7 Considerations & Best Practices © 2017 Veritas Technologies LLC
- 8. Resiliency Considerations in Multi-Cloud Translating gaps & impact into resiliency requirements 8 End-to-end recovery automation AUTOMATION Meet critical business RTOs and RPOs PREDICTABILITY Complex multi-tier application recovery MULTI-TIER Manage uptime across multi-platforms, sites & clouds SCALE Adherence to IT BC regulations COMPLIANCE Making testing “real- world” and non-disruptive TESTING Easy integration into current IT & across clouds FLEXIBILITY Visibility into real-time business health VISIBILITY © 2017 Veritas Technologies LLC
- 9. Multi-Cloud Resiliency Best Practice #1 Service Level Object First Approach 9 On premises,Traditional or Private Cloud Passive Recovery Compute Replicated Data Cloud 1 Passive Recovery Compute Replicated Data Cloud 2 Passive Recovery Compute Replicated Data Cloud 3 Business Service Level RPO: 5 minutes RTO: 5 minutes Business Service Level RPO: 30 minutes RTO: 15 minutes Business Service Level RPO: 1 hour RTO: 30 minutes App 1 App 2 App 3 © 2017 Veritas Technologies LLC
- 10. Best Practice #1 Solution Example Service Level Objective templates © 2017 Veritas Technologies LLC1010 Veritas Resiliency Platform Leverage templates to define and manage diverse service levels Recovery Point Objective maps to AvailableTechnologies Differentiate types of assets and operation types
- 11. Best Practice #1 Solution Example SLO insight & reporting © 2017 Veritas Technologies LLC1111 Veritas Resiliency Platform
- 12. Best Practice #2 Comprehensive resiliency automation – single, multi-tier, portions or whole data center © 2017 Veritas Technologies LLC1212 Compute InstancesReplicated Data Cloud of Choice On premises,Traditional or Private Cloud Individual Workload Multi-tier Portion of Data Center Entire Data Center App 1 App 2 App 3 App 3 Recovery Compute Network Storage Compute InstancesData Snapshots Just InTime Recovery Disaster Recovery Rehearsal VM VM Phy VM VM VM VM Phy VM VM Phy VM VM
- 13. Best Practice #2 Solution Example Single-click operations and recovery granularity © 2017 Veritas Technologies LLC1313 Veritas Resiliency Platform
- 14. Best Practice #2 Solution Perspective Portion or whole data center with customizable dependency control © 2017 Veritas Technologies LLC14 Veritas Resiliency Platform
- 15. Multi-Cloud Resiliency Best Practice #3 Design for Portability Between Clouds Passive Recovery Compute Replicated Data Cloud 1 Passive Recovery Compute Replicated Data Cloud 2 Outage Better Up than Optimized Currently Meets: RTO/RPO Service Levels Application Performance Price forValue Application Refactor Best served by other cloud’s optimized services & moved App 1 App 2 App 3 Apps App 3 App 3 15 © 2017 Veritas Technologies LLC
- 16. Solution Example for Best Practice #3 Workload Portability through Any to Any Data MovementTechniques 10101011010110101010101010110101101010101010110101101010101010 00010101101011010101010110010101101011010101010101101011010101 In-Guest I/O Tap VRP Replication Appliance VRP Replication Appliance Secure (AES 128/256) Bandwidth optimized Optimized bulk transfer Cross Hypervisor Replication VMware & HyperV to Public Cloud Hypervisor Based Replication Write-Order-Fidelity maintains consistency Production Site Public Cloud Multi-Cloud Veritas Resiliency Platform 16 © 2017 Veritas Technologies LLC
- 17. Solution Example for Best Practice #3 Avoid Solution Refactoring through a Portable Common Architecture • Portal & Orchestration • Manages asset information • Protection of assets • Communication with Infrastructure Management Resiliency Manager • Discovers and monitors assets • Communicates asset info to Resiliency Manager • Securely enables management operations on assets Infrastructure Management Server • Any to any data replication • Sites – on premises or cloud • I/OTap Models: Hypervisor & In-Guest • Optimizations: compression, encryption Replication Appliance On-premise, Private or Public Cloud Resiliency Manager Infrastructure Manager Replication Appliance VM VM VM VMVM VM VM VM VM VMVM VM Deployed as aVirtual Software Appliance (VSA) Veritas Resiliency Platform 17 © 2017 Veritas Technologies LLC
- 18. 18 Solution Summary © 2017 Veritas Technologies LLC
- 19. Solution Example Environment & Implementation Summary VM VM VM VM VM REPLICATION VIRTUAL APPLIANCES INFRASTRUCTURE MANAGER VIRTUAL APPLIANCES RG1 VBS1 Takeover RP1 SLOTier2SLOTier1 VBS2 SLOTier3 Rehearse RP1 Just In Time Recovery EC2 InstancesEBS Volumes EC2 InstancesEBS Snapshots Disaster Recovery Rehearsal Resiliency Platform REPLICATION VIRTUAL APPLIANCES MANAGER VIRTUAL APPLIANCES Just In Time Recovery Azure VMsManaged Disk Azure VMsBlob Snapshots Disaster Recovery Rehearsal Resiliency Platform REPLICATION VIRTUAL APPLIANCE MANAGER VIRTUAL APPLIANCES VM VM eCommerce HR 19 © 2017 Veritas Technologies LLC
- 20. Best Practices for Maximizing Uptime in Multi-Cloud Key Challenges, Consideration & Best Practices 20 Challenges Key Considerations & Requirements Best Practices • Managing to your business’s service level objectives • Not all clouds can meet stringent resiliency objectives • Recoverability of your data, applications and business services in a cloud outage • Automation • Predictability • Scale • Multi-tier • Compliance • Testing • Flexibility • Visibility • Service Level Object First Approach • Comprehensive workload resiliency automation • Design for Portability Between Clouds © 2017 Veritas Technologies LLC
- 21. Veritas Professional Services help you more quickly and cost-effectively achieve real world business outcomes Education Services Managed Services • Advisory Services • Design & Deploy • Optimal Efficiency • ProductTraining • Certification • Manage, optimize and protect solutions Consulting Services 21 © 2017 Veritas Technologies LLC
- 22. Professional Services Offerings Portfolio Customer Needs Advisory Services Solution Deployment Operational Efficiency Managed Services Services Offerings • AdvisoryWorkshops & Assessments • ITTransformation Projects • Architecture & Design • Implementation • Migrations & Consolidations • Education &Training • Residencies • Health Checks • Optimization • Upgrades • Education &Training • Remote Monitor and Managed Services • On-site Options Service Line • Consulting Advisory Services • Consulting Design & Deploy Services • Education Services • Consulting Optimal Efficiency Services • Education Services • Managed Services Business Solutions Cloud Migration & Adoption || Modernize Data Protection || Optimize Secondary Storage Risk Mitigation & Compliance || Platform Independence Technology Solutions Backup & Recovery, Information Intelligence, Information Availability 22 © 2017 Veritas Technologies LLC
- 23. How Advisory Services Can Help with Cloud Migration & Adoption 1 – Advisory Services Workshop • Cloud-Migration ReadinessWorkshop • Resiliency ReadinessWorkshop • Management PracticesWorkshop • Tailor or Custom Design Workshops to Customer’s Specific Needs 2 – Advisory Services Assessment • Cloud Readiness Assessment Service - Carefully consider broad IT portfolios and create roadmaps for cloud deployment and migration • Next-Gen Continuity/Resiliency Assessment Service - Resilience and Continuity of service are must-haves, both resilience of workloads deployed inThe Cloud, and leveraging cloud in overall enterprise resilience strategy. 3 - Design & Deployment • Cloud Migration Design & Deployment Service • Silver • Gold • Platinum • VRP Quick Start • VRP Premium Start 23 © 2017 Veritas Technologies LLC
- 24. NEWVeritas Resiliency Platform CustomerTraining Available! • Veritas Education Services is pleased to announce the availability of the following two courses: Veritas Resiliency Platform: Administration with Premium Hands-On Labs Veritas Resiliency Platform: Administration with Demonstration Lab • Click the links above for detailed information on course topics. • For more information or to request a class in your area, contact one of our regional education representatives: – North America – Latin America, Caribbean – Asia Pacific, Japan – Europe, Middle East, Africa Course Dates Location Veritas Resiliency Platform: Administration with Premium Hands-On Labs October 16-20, 2017 Herndon, VA Veritas Resiliency Platform: Administration with Premium Hands-On Labs November 6-10, 2017 Reading, UK Veritas Resiliency Platform: Administration with Demonstration Lab November 6-10, 2017 Herndon, VA Veritas Resiliency Platform: Administration with Demonstration Lab November 13-17, 2017 Reading, UK 24 © 2017 Veritas Technologies LLC
- 25. 25 Q&A © 2017 Veritas Technologies LLC
- 26. Copyright © 2017 Veritas Technologies. All rights reserved. Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas Technologies or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. ThankYou