Ransomware is malicious software that encrypts a victim's files and demands ransom payment to decrypt them. It is typically delivered via phishing emails or drive-by downloads. The document discusses trends in ransomware in 2017, including popular ransomware families like Locky, Erebus, and WannaCry. It provides recommendations to mitigate ransomware risks, such as regular backups, anti-virus software, patching systems, and access controls.