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Recruitment & Selection
process
    in
.
Introduction
• Tesco is a business built around
  customers and staff, high-quality assets
  around the world and multiple
  opportunities for growth.
• Employee team which is now over
  492,000 strong.
• Expanded into 13 countries outside the
  UK and entered new markets such as
  online retailing and financial services.
• “We know that if we look after our staff,
  they will look after our customers. Work
  can be a large part of our lives so our     CEO, of Tesco Terry leahy
  people deserve an employer who cares.
  That’s why one of our Values is ‘Treat
  people how we like to be treated’”.
Defining the terms recruitment and selection

Recruitment:
  “Is the process of developing a pool of qualified applicants who are interested
in working for the organization and from which the organization might
reasonably. Select the best individual or individuals to hire for a job.”
                                    Methods of recruiting



             Internal                       External
  •   Job posting               •    Advertising                   Alternative ways
  •   Promoting & transfer      •    Employment agencies    •   Leasing employees
  •   Union through assigning   •    College recruits       •   Overtime
  •   Retired employees &       •    Employee referrals     •   Part time workers
      dependents of deceased    •    Walk-ins               •   Temporally workers
  •    Employee referrals       •    E-recruitment          •   Out sourcing



Selection
“Concerned with identify the best candidates or candidates for job form among
the pool of qualified applicants developed during recruiting process.”
How do these processes enable an
organization like Tesco to get the right
people
Recruitment
 Recruitment                                 Selection

                                             8.     t
                                                    Chosen applicants must have an
 1.     As first Tesco looks for Internal
                                             interview followed by attendance centre.
 Talent plan to fill the vacancies.
                                             9.     People interested in store-based jobs
 2.     This process that lists current
                                             with Tesco can approach store with their
 employees that looking for a move
                                             CV / register through job centre.
 either at same level or on promotion.
                                             10. The store prepares a waiting list of
 3.     If there isn’t any suitable person
                                             not selected applicant to make a pool of
 internal management develop a
                                             suitable recruits in order to call if another
 training and development program.
                                             vacancy occurs.
 4.     And use internal E-recruitment
 method to advertises post in Tesco’
 intranet.
 5.     If external recruitment methods
 used the advertise in their public web
 site www.tesco-careers.com
 6.       External vacancy board.
Job Analysis
      job description and person specifications are helpful in the
      selection process
       Job Analysis
is the process of gathering & organizing     Tesco Company as a useful element in
detailed information about various jobs      workforce planning they insist of having a
within the organization so that managers     clear job description including details of
can better understand the processes
through which they are performed most           The title of job
efficiency                                      To whom the job holder is responsible.
  Job specification                             For whom the job holder is responsible.
                                                A simple description of roles and
Job specification means statement of the
needed knowledge, skills, and abilities of       responsibilities
the person who is to perform the job.
                                             Person specification include

Job Description
                                              The skills
Job description designates the                Characteristics
statements of the tasks, duties, and
responsibilities of a job to be performed.
                                              Attributes
Other purposes Tesco use job
description are
 Human resource planning.
    Identify skills ,required for jobs
    Compare current skills with future needs
 Recruitment
 Selection
 Induction
    To inform employee job responsibilities
 Training & development
    To determine training objective and training content.
 Performance evaluation
 Wage and salary administration
 Health & safety
    To identify job related hazards.
    To take job hazards prevention actions.
                                                             Your Logo
Tesco’s methods of Attracting and
Recruiting

 • candidates are mostly from Internal Talent plan
    -internal E-recruitment method
    -advertises post in Tesco’ intranet.
 • external recruitment methods
    -advertising http://www.tesco-careers.com/
    -offline media, television, radio or advertising Google or in
    magazines such as appointment journal
    -applied online for managerial positions
    -Harder to fill or more specialist jobs
    -for future employee needs the store prepares a waiting list
Strengths and weakness of using recruitment
                 methods in Tesco
                                          Internal recruitment

Strengths                                        Weaknesses
•   Reduce the cost                              •   Failed applicants are dissatisfied
•   Accurate view of candidate’s skills          •   Limited number of candidate pool
•   Stronger commitment                          •   Less job suitability
•   Increasing employee morale                   •   Another vacancy occur
•   Less training and orientation                •   New-blood
•   Sustain knowledge and culture

•   Employee performance gets high
                                          External recruitment

Strengths                                        Weaknesses
•   New-blood                                    •   Demotivate internal employee
•   Adoptable                                    •   Comparably higher cost
•   Large number of candidate pool               •   Cultural shock
•   Most job suitability                         •   High turnover rate
•   Avoid ripple effect
Tesco’s methods of attracting and recruiting candidates
 recruitment selection process of Tesco
Methods of Attracting and recruiting



Interviews                             Interview-“Face to face
                                       conversations between
                                    prospective job applicant and
                                        representatives of the
                                            organization”



     Structured-collect
information about beliefs,   Unstructured interview-
     facts attitude and         explore wide non-            Semi Structured
                                  directive, non-                                   Situational interviews-
  behaviors, one to one,                                interview- combination of     questioned about a
    directed before and           structured and          both unstructured and
                                responded ,cover                                      particular incident
  scripted the questions                                        structured.
  standardized interview      variety of topics, open
          method.                    questions




   Assessment Centre
   is used in selecting the applicants who choose from first interview. The assessment centre takes place
   in store and run by managers.



                                                                                                              Your Logo
Benefits of Recruitment methods



                Interviews                           Assessment centres
 • Provide opportunities to ask probing   • Can observe candidates in the problem
   questions explore suitableness of        solving process and predict.
   candidates
 • Enable interviewers to describe the job • understand new recruits strengths and
                                             weaknesses before
 • Provide opportunities for candidates to • Can make a pool for future employee
   ask questions                             vacancies.
                                          • Identify the skills, knowledge, and
 • enable a face-to-face meeting            attributes that employee shows
 • Give the candidate opportunity to      • Minimize the induction cost
   assess the organization
Questions?




THANK YOU!

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Recruitment & Selection process in Tesco

  • 2. Introduction • Tesco is a business built around customers and staff, high-quality assets around the world and multiple opportunities for growth. • Employee team which is now over 492,000 strong. • Expanded into 13 countries outside the UK and entered new markets such as online retailing and financial services. • “We know that if we look after our staff, they will look after our customers. Work can be a large part of our lives so our CEO, of Tesco Terry leahy people deserve an employer who cares. That’s why one of our Values is ‘Treat people how we like to be treated’”.
  • 3. Defining the terms recruitment and selection Recruitment: “Is the process of developing a pool of qualified applicants who are interested in working for the organization and from which the organization might reasonably. Select the best individual or individuals to hire for a job.” Methods of recruiting Internal External • Job posting • Advertising Alternative ways • Promoting & transfer • Employment agencies • Leasing employees • Union through assigning • College recruits • Overtime • Retired employees & • Employee referrals • Part time workers dependents of deceased • Walk-ins • Temporally workers • Employee referrals • E-recruitment • Out sourcing Selection “Concerned with identify the best candidates or candidates for job form among the pool of qualified applicants developed during recruiting process.”
  • 4. How do these processes enable an organization like Tesco to get the right people Recruitment Recruitment Selection 8. t Chosen applicants must have an 1. As first Tesco looks for Internal interview followed by attendance centre. Talent plan to fill the vacancies. 9. People interested in store-based jobs 2. This process that lists current with Tesco can approach store with their employees that looking for a move CV / register through job centre. either at same level or on promotion. 10. The store prepares a waiting list of 3. If there isn’t any suitable person not selected applicant to make a pool of internal management develop a suitable recruits in order to call if another training and development program. vacancy occurs. 4. And use internal E-recruitment method to advertises post in Tesco’ intranet. 5. If external recruitment methods used the advertise in their public web site www.tesco-careers.com 6. External vacancy board.
  • 5. Job Analysis job description and person specifications are helpful in the selection process Job Analysis is the process of gathering & organizing Tesco Company as a useful element in detailed information about various jobs workforce planning they insist of having a within the organization so that managers clear job description including details of can better understand the processes through which they are performed most  The title of job efficiency  To whom the job holder is responsible. Job specification  For whom the job holder is responsible.  A simple description of roles and Job specification means statement of the needed knowledge, skills, and abilities of responsibilities the person who is to perform the job. Person specification include Job Description  The skills Job description designates the  Characteristics statements of the tasks, duties, and responsibilities of a job to be performed.  Attributes
  • 6. Other purposes Tesco use job description are  Human resource planning.  Identify skills ,required for jobs  Compare current skills with future needs  Recruitment  Selection  Induction  To inform employee job responsibilities  Training & development  To determine training objective and training content.  Performance evaluation  Wage and salary administration  Health & safety  To identify job related hazards.  To take job hazards prevention actions. Your Logo
  • 7. Tesco’s methods of Attracting and Recruiting • candidates are mostly from Internal Talent plan -internal E-recruitment method -advertises post in Tesco’ intranet. • external recruitment methods -advertising http://www.tesco-careers.com/ -offline media, television, radio or advertising Google or in magazines such as appointment journal -applied online for managerial positions -Harder to fill or more specialist jobs -for future employee needs the store prepares a waiting list
  • 8. Strengths and weakness of using recruitment methods in Tesco Internal recruitment Strengths Weaknesses • Reduce the cost • Failed applicants are dissatisfied • Accurate view of candidate’s skills • Limited number of candidate pool • Stronger commitment • Less job suitability • Increasing employee morale • Another vacancy occur • Less training and orientation • New-blood • Sustain knowledge and culture • Employee performance gets high External recruitment Strengths Weaknesses • New-blood • Demotivate internal employee • Adoptable • Comparably higher cost • Large number of candidate pool • Cultural shock • Most job suitability • High turnover rate • Avoid ripple effect
  • 9. Tesco’s methods of attracting and recruiting candidates recruitment selection process of Tesco
  • 10. Methods of Attracting and recruiting Interviews Interview-“Face to face conversations between prospective job applicant and representatives of the organization” Structured-collect information about beliefs, Unstructured interview- facts attitude and explore wide non- Semi Structured directive, non- Situational interviews- behaviors, one to one, interview- combination of questioned about a directed before and structured and both unstructured and responded ,cover particular incident scripted the questions structured. standardized interview variety of topics, open method. questions Assessment Centre is used in selecting the applicants who choose from first interview. The assessment centre takes place in store and run by managers. Your Logo
  • 11. Benefits of Recruitment methods Interviews Assessment centres • Provide opportunities to ask probing • Can observe candidates in the problem questions explore suitableness of solving process and predict. candidates • Enable interviewers to describe the job • understand new recruits strengths and weaknesses before • Provide opportunities for candidates to • Can make a pool for future employee ask questions vacancies. • Identify the skills, knowledge, and • enable a face-to-face meeting attributes that employee shows • Give the candidate opportunity to • Minimize the induction cost assess the organization