Redefining Resolution: David Liddle's welcome
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The document announces an upcoming conference hosted by TCM that will include filming, testimonials about TCM's impact, open mic sessions, and a free resolution policy document. TCM offers services like mediation, setting up mediation schemes, accredited mediator training, resolution audits, and leadership training to help organizations adopt new approaches to dispute resolution that protect relationships and secure sustainable outcomes through cooperation and open dialogue.
Redefining Resolution: David Liddle's welcome
- 2. www.thetcmgroup.com © 2016 #ResolutionRedefined • Filming. • Voxpops: The impact of TCM on your organisation. • Open mic sessions. • Free copy of TCM Model Resolution Policy for all attendees. • Enjoy! Welcome to the conference
- 3. www.thetcmgroup.com © 2016 TCM empowers people and organisations to adopt new approaches to dispute and complaints resolution; workplace relations; human resources and leadership development. Our emphasis is on protecting relationships whilst securing lasting and sustainable outcomes. We work in partnership with our customers to develop the core values, systems, processes and behaviours which encourage co-operative problem solving, open dialogue and stakeholder engagement. We develop and apply insightful teaching and consultancy methods which are accessible to all. We are inspired by approaches such as positive psychology, principled negotiation and emotional intelligence as we believe that the positive and constructive resolution of business challenges is more effective than the traditional, adversarial and often divisive approaches that currently exist.
- 4. www.thetcmgroup.com © 2016 Our values define us Loyalty Innovation Excellence Integrity Courage Collaboration
- 5. www.thetcmgroup.com © 2016 1. Professional mediation and investigation services. 2. Setting up mediation schemes like Royal Mail, Lloyds Bank and Islington Council. 3. Accredited mediator training. 4. Resolution audits. 5. Management and leadership training. Leaders 20:20. What services does TCM offer?