Reference model of safety system for public security
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The document provides an overview of a new U-Safety system being implemented in Anyang City, South Korea. It describes the challenges with the previous system and outlines the improvements of the new digital city/U-Safety system, including integrated emergency call management, crime monitoring and early warning capabilities, standardized video integration and analysis, and improved coordination between police, city agencies and emergency response. The new system aims to more effectively prevent and respond to criminal activity through real-time data and video sharing and automated incident reporting.
Reference model of safety system for public security
- 1. Oct. 2012
- 3. - 3 - Anyang City OverviewAnyang City Overview Ø Population : 615,642 Ø Population Density : 10,530/km2 Ø Size : 58.46Km2 Ø City Council 1 U-Safety Center Ø Police : 2 Police Station, 5 Constabulary, 4 Sub-station, 10 Posts, 739 Police Officer Ø Characteristics : Residential Area (28.58%), Commercial (3.63%), Industrial (5.53%), Green Belt (62.26%) Year 2008 2009 2010 Total 21,938 18,670 16,155 Criminal 9,200 10,174 2,598 Crime Statistics Station, Sub-station, Patrol Center
- 4. - 4 - l Accept various and new emergency calls media (Voice, Text, Image, Sensor Etc) l Improve the prevention of criminal l Track of criminal acts, Suspected and Wanted Vehicles l Provide an immediate response to the Citizen l Support the effective patrol in the community l Monitor the risk area of criminal place to protect the children (Missing children) l Improve the coordination and cooperation of field operation from bottom to top. Major Challenges
- 5. - 5 - Previous systemIIII
- 6. - 6 - Previous – Police System Police Station, Constabulary, Sub-Station, Patrol Cars, Police Officer Mobile and Fixed phone Emergency Call (Voice only) No ANI/ALI No Call Taker and Dispatcher Integration No MDT (GPS , Text, Video Interoperation) Need to integrate with Sub-station system Incident Distribution System No Video tracking and pattern recognition 112 Call Taking System Instant Dispatching System (AVL) GIS Problems
- 7. - 7 - Previous-City System City Council • 13 CCTV Camera • ITS • Illegal Parking Monitoring • Bus-only lanes violation Monitoring • BIS • No integration between ITS and Security System • No integration between Police Security and CCTV System • No Standard Video Platform to integrate the different CCTV • High-cost the leased data communication for CCTV • No MDT Terminal to support GPS and no displaying in EOC • No function to transmit the CCTV and Video to Patrol Cars MDT • Need net monitoring of the auto tracking, motion pattern identification at event • No interoperation and interconnection with Police EOC and Sub-station • No Video retrievals • No Display a event on GIS • No identification of the wanted vehicles, stolen vehicles Problems
- 8. - 8 - Need to improvements • City council and Police Station, Constabulary, Sub-Station, Patrol Cars, Police Officers Interoperation •U-Safety Center, Police Station and Ambulance, Fire Cooperation •Data, Video and Text (city council and police station) Integration • Video Interface Platform, Data Architecture Standardization • Motion Detection, Pattern Identification, Plate Number Identification Video Analysis
- 9. - 9 - New (U-safety System, Digital City)IIIIII
- 10. - 10 - Improvements of new systemImprovements of new system Ø Main functions - Pinpointing CCTV cameras’ location on GIS map - Automatic image configuration for better identification after taking picture - Integration with 122 field control system (Korean Police’s Main System) - Vehicles number plate recognition - Incident Reporting in case of pre-programmed incident (ie. Climbing over a wall, Illegal throwing trash away, Illegal parking and etc.) - Image Correction of Criminals faces to utilize for investigation - 3D Montage and Face Change Prediction System by age - Transfer the video or image to patrol car’s MDT - Automatically tracking suspected person after reporting
- 11. - 11 - SMS/Internet Smart APP Video Calls SNS U-Devices System ConfigurationSystem Configuration
- 12. - 12 - Integrated Video Surveillance and Analysis System l cl c Speed Limit Disaster CCTV Crime CCTV SchoolCCTV Surveillance Monitoring and Surveillance Center CCTV Integration - ONVIF - K-SDK Video Management System - Auto streaming - Failover Support - Intelligent Monitoring - Net screen monitoring Video Analytic System - Multi Channel Video Analysis - High Speed and Real time Object Extract - Remote Distance Human and Vehicles Recognition and identification - Unusual behavior identification and real time alert Display Video Walls Video Retrieval System -Event based analytic information - IP Sec Based Service - Space and time integrated retrieval - Duplicate face and vehicles retrieval Field - IPSec Mobile Security Solution (Fingerprint, Video) - 911 Report Smart phone Video Storage Analysis Information Storage CCTV network Event, Alert Video and CCTV info Video Meta Data 911 Video
- 13. - 13 - • Intelligent CTS and CADs • GIS, Statistics Mgmt, Crime Map • Remote Device Controller • AVLs/APLS, Location Information • Integrated Call and Command Desk Emergency Operation Center Emergence Operation Center
- 14. - 14 - • Command Receiving System • Incidents Report System • Command Receiving Terminal and Devices Station and Sub-station • AVL/MDT • Finger Print , The Wanted, CCTV • Field Report System, Patrolling Info Field and Vehicles Station, Constabulary, Sub-station and field
- 15. - 15 - Crime NotificationSOP Check Response Teaming Crime Management Process using U-Safety (Digital City) Crime Monitoring/ Patrolling Early Warning Crime Registration Crime Occurrence Initial Reaction Report Management Post- Evaluation Prevention Policy Response Activities Situation Analysis Response Close Response Post- Response
- 16. - 16 - The CCTV will monitor the children protection area or public area to identify the criminal action and will trace the suspicious action. Police will patrol the street to prevent the crime. The people who is dangerous situation will call to Emergency Operation Center. STEP 1. Crime Monitoring/Patrolling Monitoring or Receiving the remote crime report including crime, traffic accidents, unusual action. User & Role Functions & Features Crime Monitoring/Patrolling Crime Monitoring/Patrolling Early WarningEarly Warning Registration CrimeRegistration Crime • CCTV Monitoring or Call Taking from incidents place EOC Operator
- 17. - 17 - Crime Monitoring/Patrolling Screenshot #1 Information display on video wall of fixed wall, Patrol cars, Mobile devices.. Contents
- 18. - 18 - Crime Monitoring/Patrolling Screenshot Information display on satellite image , Incident Location, Etc Contents Previous satellite image and GIS query, and search History & Refresh Shows the current satellite image and GIS Satellite Image
- 19. - 19 - STEP 2. Early Warning The CCTV which has the motion detection, plate number identification, pattern identification will giver alert to the U-safety center when CCTV recognizes the suspected action. In case of the identification of the wanted person or the wanted vehicles of CCTV, the system will giver alert to EOC operator. • Preparedness Activity • Required Action Check and Commitment • Early Warning Warning acknowledgement at Warning Identification or Incident Occurrences User & Role Functions & Features Crime Monitoring/Patrolling Crime Monitoring/Patrolling Early WarningEarly Warning Crime RegistrationCrime Registration EOC OperatorRelevant Agency
- 20. - 20 - High performance surveillance camera integrated with Call Taker and Dispatcher System Applying field video image to remote command through real-time transmission Tracking the suspicious person using caller’s location with 3 CCTVs Intelligent Surveillance Video
- 21. - 21 - Early Warning Screenshot #1 Alerting at Warning Detection or Incident Report Receiving on GIS WarningWarning!! Pattern Identification and Auto Tracking
- 22. - 22 - STEP 3. Crime Registration This system will support to take and register the emergency calls and events after identifying the motion detection, the wanted person and vehicles. • Create crime information • Specify crime location • Assign the Crime Type & Level, etc. Required information key-in in crime registration. After crime generation, return to the main monitoring page User & Role Functions & Features Early WarningEarly Warning Registration Crime Registration Crime SOP CheckSOP Check EOC Operator • Preparedness Activity • Required Action Check and Commitment Relevant Agency
- 23. - 23 - Integrated Call Management Emergency Call List Caller’s Info. Incident Info. Available Resource Info. Automatic Dispatching Team Organization On-going Incidents’ List Listing all available resources and equipment in real-time by caller’s and incident location Add more, if any and click “items” button Once the incident registered, a dispatching team is organized automatically from the nearest stations from the incident place Listing all calls in Distribute calls to available call-taking-desks Checking Vehicles’ Location and Blink a nearest police station or patrol cars from the incident area on the Map Display real-time Video by system integration with CCTV system on GIS Map system
- 24. - 24 - Integrated Emergency Call Management Integrated Emergency Call Management Modules will accept the report from Direct alert button, SMS/MMS, Internet Calls, SNS, Smart Phone Application and Video Call to support the civilian security Direct Alert SNS SMS/MMS Internet Calls Video Call Smart Phone App IP-PBX Command Receiving Command Receiving Intergraded Call Mgmt Call Interface OS TCP/IP Call Distribution Call allocation WAS (Websphere) OS TCP/IP DB Sever DBMS (DB2) OS TCP/IP Related Agency ANI/ALI SubstationSubstation Emergency Operation Center
- 25. - 25 - Integration with events of CCTV with Incident management module of Call Taking System Supporting the intrusion detection and motion detection to monitor the security New Incident ANPR CCTV Incident Management Incident Log Monitoring Incident Management Response Time Log Management CAD • Displaying the comprehensive incident logs • Querying the detail of incident log that selected by user • Checking the critical criteria of incident • Defining or Inputting the critical criteria of incident • Response Time Log Information Incident Log Integration with Intelligent Video Analysis
- 26. - 26 - STEP 4. SOP Check After registration incident and crime, SOP(standard operation procedure) will be reviewed, and SOP check list will be reviewed and checked. • SOP Review • Sop Check List check Review of SOP of Crime Type Checking of SOP Check List User & Role Functions & Features Crime NotificationCrime NotificationSOP CheckSOP Check Response TeamingResponse Teaming EOC OperatorSupervisor
- 27. - 27 - SOP Check Screenshot #1 Screen Shot – Key Question Screen Shot – SOP
- 28. - 28 - STEP 5. Crime Notification After registering the crime information to the system, crime occurrence will be disseminated to the station, patrol cars and police officers Crime Information Dissemination with Video, Text, Image and Voice User & Role Functions & Features SOP CheckSOP Check Crime NotificationCrime Notification Response TeamingResponse Teaming • Crime Notification • Info. Dissemination EOC OperatorRelevant Agencies • Crime Response Activity • Organized Response Team • Equip/Resource Allocation for Crime Response
- 29. - 29 - Crime Notification Screenshot Screen Shot – New Incident Notification Patrol Car’s MDT Police Hand-held
- 30. - 30 - < Patrol Car> Headquarter Video/Audio/GPS Data < Police> <Traffic Police> Commander Transmitter(2W) Transmitter(0.5W) Transmitter(0.5W) -Internet -HSDPA -CDMA/GSM/GPRS -W-LAN Transmitting the video to remote headquarter in real time from the speeding vehicles in real time, so the headquarter can control and order directly. <Police Station> ® ® ® ® ® Live Video Transmission
- 31. - 31 - Interoperation Radio will connect through internet to communicate in global area Applying IP based technology to radio communication Support PTT talk Core communication relay method RoIP(Radio over Internet Protocol) Military Radio TETRA IDENCommercial PSTN Phone Satellite phone Mobile Internet phone Interoperation of Heterogeneous devices Communication
- 32. - 32 - STEP 6. Response Teaming By referring the SOP and receiving the report from field, response team will be organized by searching and selecting the appropriate station, patrol cars and police officer. In teaming, the nearest team will be assigned automatically . Search team Organization response teams Remote Report Receiving User & Role Functions & Features Crime NotificationCrime Notification Response TeamingResponse Teaming Response ActivitiesResponse Activities Decision Maker EOC Operator • Determine the response team • Reference SOP Info. • Enter team information received reports from the scene • Manage response team list and contact listOn Scene Commander • Report the response team information to ECC Center
- 33. - 33 - Response Teaming Screenshot
- 34. - 34 - STEP 7. Response Activities Managing the mobilization of human, assets for the response activities, and analyzing reports. Mobilize resources management Crime information management User & Role Functions & Features Response TeamingResponse Teaming Response ActivitiesResponse Activities Situation AnalysisSituation Analysis Decision Maker EOC Operator • Check status or aggregate data • Collect or receive report about activity info. • Manage asset info. • Manage center store info. • Manage crime info. On Scene Commander • Resources and damage information is reported to the ECC Center
- 35. - 35 - Support functions of navigation and vehicles' status through wireless data communication with dispatched vehicles Real-time sharing of essential information between EOC, dispatched vehicles and field command Intelligent Field SupportIntelligent Field Support
- 36. - 36 - Response Activities Screenshot #1 Disaster relief headquarters Disaster relief situation room Daegu fire department Hospital Medical team Police Firefighter Cheongun-dong, Jongno-gu, Seoul, Korea Yongdap-dong, Seongdong-gu, Seoul, Korea Hoehyeon-dong , Jung-gu, Seoul, Korea Flood Level 3 2011.05.30 02:30 First respond Response to flooding and urgent resident evacuation from Daemyong 3 to 5 dong, Namgu, Daegu Daegu It is Under flood damage and it is going to more bigger and bigger very fast. Choi myonghyun Click Daegu police agency Transit corporation Kisa Display mobilization list
- 37. - 37 - STEP 8. Common Operational Pictures (COP) COP display all information of incident situation and response activities in order to support situation analysis and decision making • Situation Analysis • Situation Monitoring • Decision Making • Briefing & Reporting • Situation Monitoring Brief Info. Display in one Window Configurable Dashboard Integrated Maps and Graphical Chart User & Role Functions & Features Response ActivitiesResponse Activities Situation AnalysisSituation Analysis Response CloseResponse Close EOC OperatorDecision Maker
- 38. - 38 - COP Screenshot #1 • Display Map & Incident Location GIS • Damage progress • Casualties progress Graphical Chart • Resource Info. • Activities Log Activities • Display Satellite image or weather Graphical Information
- 39. - 39 - COP Screenshot #2 Dashboard is configurable for various purpose
- 40. - 40 - STEP 9. Response Close Declare the end of incident when response activities are done. According to the damaged condition, the stage will move to recovery after declaring the end of incident. Change the condition of Progress Status to the end. User & Role Functions & Features Situation Analysis Situation Analysis Response Close Response Close Recovery ManagementRecovery Management • Response Action Closure • Decision Making on Closing • Declare the Response Closure • Modify the Disaster Status as Closed EOC OperatorDecision Maker
- 41. - 41 - STEP 10. Report Management Receive and Managing the Incident Info. conducted from the site. Info. such as incident, recovery, and etc. are managing. Manage recovery information in one Incident Support Variable Statistics User & Role Functions & Features Response CloseResponse Close Report ManagementReport Management Post-EvaluationPost-Evaluation • Manage Incident Info. • Manage Recovery Info. Info. ManagerDistrict Officer • Collect Incident Info. • Collect Recovery Info. • Report to EOC State Officer
- 42. - 42 - Integration with events of CCTV with Incident management module of Mobile Devices Supporting the alerts and data management in Mobile Devices EOC Call taker Dispatcher Field Unit (Mobile System) Web site & Portal Information transfer and Field report Incident Registration & Search Displaying GIS & CCTV Info. Quadrant Patrolling and The wanted database DB Information transfer Incident Create & Search News and Events Base Traffic Info Information transfer Traffic & Accident Info CCTV Info Incident Info. Mobile Device of Police Officers - Monitoring and Reporting
- 43. - 43 - EIS Main Features & Functions Screen Shot – Incident Information Screen Shot – Graphic Statistics
- 44. - 44 - STEP 11. Post-Evaluation Through the Post-Evaluation and the regular session of incident Preparedness, find problems and find a way to prevent. Display Crime Map on GIS User & Role Functions & Features Recovery ManagementRecovery Management Post-EvaluationPost-Evaluation Prevention ProjectPrevention Project • Register Crime Map • Display Incident Statistics. • Display Crime MapDistrict Officer • Post-Evaluation • Periodical Official Meeting for management Management Council Info. Manager
- 45. - 45 - Post Evaluation Screenshot #1 Evaluation and Target Score to achieve each station and to assess each station
- 46. - 46 - Gung Sang Do Gung Sang Do First Risk Map 11mm 2,000m2 2 Damage Person 2008-02-04 2008-02-15 … Typhoon Maemi Damage2.jpg Post Evaluation Screenshot #2 Crime Map and analysis on GIS to show the criminal statistics
- 47. - 47 - STEP 12. Prevention Policy Planning and conducting the Prevention Policy agencies shall report related info. to the EOC, and the EOC manages this. Managed info. will be used to planning other Prevention Policy. Utilized as depository archive Prevention Project Information. User & Role Functions & Features Report Management Report Management Post-EvaluationPost-Evaluation Prevention PolicyPrevention Policy • Registration Prevention Project Info. District Officer • Planning Prevention Project • Execution Project • Report to ECC Project Info Agencies Info. Manager
- 48. - 48 - 1 Crime Prevention 2 Quick Response 3 Reduction of Prank Calls III Improvements
- 49. - 49 - Main Task Previous Now The lost children tracking No Real Time Tracking All CCTV Real Time after report Spot Arrest Impossible track of spot arrest Real time tracking after identification Wanted Vehicles Tracking by each CCTV All CCTV in Real Time Secure a proof CCTV Each (3 Days ∼1 Months) All CCTV in Real time (1 Day) Reducing Crimes 10,174 2,598 1. Crime Prevention (Video surveillance)1. Crime Prevention (Video surveillance)
- 50. - 50 - 2. Quick response and cooperation Unified response system among related organizations The departure time decrease Prompt and easy cooperation among org Decreasing false calls from 83.9% to 13.9 % • Integrated call receiving • Integrated DB management • Construction of one ‘Integrated Call Center’ Efficient control and management Reduction of cost Quick identification of incident spot Shortening response time Call taking and dispatch time → 43 sec Field arrival time → 5 Min (2007,7, Busan) Cooperation among police, fire and rescue, Ambulance Effective incident management and Resources management Effective emergency call management Decrease of misunderstanding (nuisance) calls
- 51. - 51 - Emergency Operation Center in Korea, Integrated System increased the response efficiency and minimize unnecessary resources spending < Number of 119 Calls & Mischievous Calls ex) Daegu Fire Department > 800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 0 (Cases) Prank Calls Total Calls(Year) After SystemAfter SystemBefore SystemBefore System 1998 1999 2000 2001 2002 2003 Total: about 27%Total: about 27% Prank Calls: about 70%Prank Calls: about 70% 2005 3. Reduction of Prank Calls
- 52. - 52 - 1 Interoperation to prevent crime 2 Support to quick response, patrol 3 Integration and interconnection VI Lesson to share 4 Standardization and Expansibility
- 53. - 53 - 1. Interoperation to prevent crime1. Interoperation to prevent crime Interoperation of CCTV and Information System ITS CCTV Crime CCTV Safety CCTV 112 Call Taker and CAD MDT and Mobile Device GIS and AVL The various CCTV need to interoperate in U-city center, Police Station and Constabulary, Sub-station and mobile device with Police Information System such as 112 Call Taker and CAD, MDT and Mobile Device, GIS and AVL. Two area should share the data to support the decision of field and center
- 54. - 54 - 2. Support to quick response, patrol2. Support to quick response, patrol Location Information and Resource Management Police Vehicles Police Officers Police Station Incident Place CCTV Place Caller Place Response Patrol To support the field response and patrol, the location and resource information such as vehicles, officers, station and incident, CCTV, Caller is essential to improve the current problems. The Integrated Location and Resource Management Information will give benefits to make the response team and patrol team.
- 55. - 55 - 3. Integration and interconnection3. Integration and interconnection Integration and interconnection CCTV MDT Mobile Device GIS and Spatial data Incident Report ANI/ALI Statistics and Crime Map CCTV and MDT, Mobile Devices should use Web GIS, Mobile GIS and GIS engines to show the better decision of incident response and patrol. The data from CCTV, MDT and Mobile Devices will input to generate the useful crime statistics and crime map, will share all devices..
- 56. - 56 - 4. Standardization and Expansibility4. Standardization and Expansibility Standardization and Expansibility CCTV Standard Platform Voice and Data Open Platform Devices Open Protocol Platform OS Open Platform The Standard platform of CCTV, Voice and Data will ensure the system expansibility and easy to integrate the legacy systems. Especially, CCTV standard platform will renovate the current CCTV and ensure the video to share the all related agencies.