CIPE Regional Workshop for
    Women Chambers
          2013
What Are your expectations from
        CIPE Workshop
Understanding Chamber Business


A chamber is a voluntary membership based
    business organization that serves their
        member’s collective interests.
Two Key Questions
Where do you want to be?

How will you get there?
Who Owns the Chamber?
• A member voluntarily invests money by
  payment of dues on a regular basis in
  exchange for a perceived value from the
  chamber.
• Members are the first element of an
  organizational structure.
• Members are both owners and customers.
Generic Roles of a Chamber/Association

• Work proactively to improve the sector's / region’s profitability
  and competitiveness (R&D)

• Work effectively to represent the sector's interests at all levels of
  the legislative regulatory process (Policy Advocacy)
• Supply sound information and advice for members (Access to
  Information)

• Promote exports and other market opportunities (Trade
  Promotion)
• Promote training and education (Training and Development)
• Work to ensure practice of principals of good governance (Good
  Governance)
Break Out Sessions
Group A

What is Long-term vision?
Why is it important for chambers?
What could happen in absence of long-term
vision?

Group B

How long can you survive with current
financial position?
How can you make your chamber financially
sustainable?

Group C

What are unethical practices?
What could be the impact of such practices on
your chamber?
How can you reduce unethical practices?
Key Challenges Faced by Women Entrepreneurs in
                       South Asia
•   Access to information about doing business
•   Understanding of legal issues
•   Access to support system
•   Lack of education
•   Lack of documentation leading to poor access to finance
•   Cultural issues
•   Innovation and commercialization
•   Access to markets
•   Poor communication skills
•   Lack of technology awareness
•   Managing Growth / Scaling
•   Going International
What Can Chambers Do?
Key Issues with Business Associations
•   Understanding of Purpose
•   Vision
•   Continuity
•   Leadership
•   Will to excel
•   Capacity of staff
•   Inability to operate as a business
•   Unethical practices
Leadership

• Elected Leadership (Board):

   – Develop overall vision, mission and objectives

• Management Leadership (Staff):

   – Execute the day-to-day functions to ensure that the
     vision, mission and objects are achieved
Leadership As Described by Staff
Regional workshop2013
Regional workshop2013
Regional workshop2013
Regional workshop2013
Good Governance in Chambers

 What does this mean for you?
Typical Areas of Concern
               (Transparency)
•   Compensation (Hiring/Firing/promotion)
•   Conflict of Interest
•   Solicitation
•   Buying/Selling/travel
•   Financial Integrity (gifts/donations)
•   Investment Policies
•   Accountability
•   Strategic Management
Does Governance Matter?
• Independent, mission and member-driven
  association
• Considering Members as the owners of
  association
• Equitable treatment of members
• Disclosure and transparency
• Empower staff to deliver
Chamber Services
•   Networking opportunities
•   Advocacy
•   Member to Member Discount Program
•   Learning opportunities
•   Community development through effective CSR
•   Trade leads
•   Referral services
•   Employment exchange
•   Subsidized consultancy services
•   Promotion and advertising
What is your preference
• Membership/services/advocacy

OR

• Grants/project
Key Learning from Women Chamber
       Diagnostics in Pakistan
• Inability to run chamber as a Business
• Lack of Vision, Mission, Objectives, Strategic Plan
• Poor financial management (budgeting, fund
  raising, expense projection)
• Poor networking (no membership drive)
• Lack of staff capacity (inability to attract and
  retain quality staff)
• Inability to attract member attention / support
• Inability to attract donor funds
• Founder’s syndrome

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Regional workshop2013

  • 1. CIPE Regional Workshop for Women Chambers 2013
  • 2. What Are your expectations from CIPE Workshop
  • 3. Understanding Chamber Business A chamber is a voluntary membership based business organization that serves their member’s collective interests.
  • 4. Two Key Questions Where do you want to be? How will you get there?
  • 5. Who Owns the Chamber? • A member voluntarily invests money by payment of dues on a regular basis in exchange for a perceived value from the chamber. • Members are the first element of an organizational structure. • Members are both owners and customers.
  • 6. Generic Roles of a Chamber/Association • Work proactively to improve the sector's / region’s profitability and competitiveness (R&D) • Work effectively to represent the sector's interests at all levels of the legislative regulatory process (Policy Advocacy) • Supply sound information and advice for members (Access to Information) • Promote exports and other market opportunities (Trade Promotion) • Promote training and education (Training and Development) • Work to ensure practice of principals of good governance (Good Governance)
  • 8. Group A What is Long-term vision? Why is it important for chambers? What could happen in absence of long-term vision? Group B How long can you survive with current financial position? How can you make your chamber financially sustainable? Group C What are unethical practices? What could be the impact of such practices on your chamber? How can you reduce unethical practices?
  • 9. Key Challenges Faced by Women Entrepreneurs in South Asia • Access to information about doing business • Understanding of legal issues • Access to support system • Lack of education • Lack of documentation leading to poor access to finance • Cultural issues • Innovation and commercialization • Access to markets • Poor communication skills • Lack of technology awareness • Managing Growth / Scaling • Going International
  • 11. Key Issues with Business Associations • Understanding of Purpose • Vision • Continuity • Leadership • Will to excel • Capacity of staff • Inability to operate as a business • Unethical practices
  • 12. Leadership • Elected Leadership (Board): – Develop overall vision, mission and objectives • Management Leadership (Staff): – Execute the day-to-day functions to ensure that the vision, mission and objects are achieved
  • 18. Good Governance in Chambers What does this mean for you?
  • 19. Typical Areas of Concern (Transparency) • Compensation (Hiring/Firing/promotion) • Conflict of Interest • Solicitation • Buying/Selling/travel • Financial Integrity (gifts/donations) • Investment Policies • Accountability • Strategic Management
  • 20. Does Governance Matter? • Independent, mission and member-driven association • Considering Members as the owners of association • Equitable treatment of members • Disclosure and transparency • Empower staff to deliver
  • 21. Chamber Services • Networking opportunities • Advocacy • Member to Member Discount Program • Learning opportunities • Community development through effective CSR • Trade leads • Referral services • Employment exchange • Subsidized consultancy services • Promotion and advertising
  • 22. What is your preference • Membership/services/advocacy OR • Grants/project
  • 23. Key Learning from Women Chamber Diagnostics in Pakistan • Inability to run chamber as a Business • Lack of Vision, Mission, Objectives, Strategic Plan • Poor financial management (budgeting, fund raising, expense projection) • Poor networking (no membership drive) • Lack of staff capacity (inability to attract and retain quality staff) • Inability to attract member attention / support • Inability to attract donor funds • Founder’s syndrome