Relation of Business and Communication
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Effective communication is crucial for business success, involving both verbal and non-verbal methods that impact relationships and overall operations. Good communication skills promote clarity and professionalism, leading to better engagement and trust among employers, clients, and customers. Adhering to ethical communication practices prevents misunderstandings and supports successful business interactions.
Relation of Business and Communication
- 1. RELATIONSHIP OF BUSINESS AND COMMUNICATION Communication plays a vital role towards business success. Communicating can be verbal or non-verbal and the ability to communicate emanates from an experience in which that experience teaches us on proper things to do as it shares initiatives and efforts to have a good communication structure to achieve good business. According to Pearson, J., & Nelson (2000) that communication can be defined as the process of understanding and sharing meaning. One could not imagine how life would be if communication is ineffective and there could possibly be a never-ending frustrations and failures as it results to misunderstanding among members of an organization. Communication in business is vital and the way one communicate reflects oneself and the employer. The first impressions are the experiences conveys by your friends, relatives, and other people whom has close encounter with you, the company you’re working with or maybe your own business. Proper communication is bragging you to success and it will show positive impact to relationship among others and to the society in general, prospect for employment or costumer, and for the broader side, you are making a difference in the world. Good communication skills is a priority in a business or even in an industry one is desired to work with. Communication skills is conveyed orally or in written form. Success in every way is based on how you able to speak and how you able to make written reports, requests, and other documents appropriately and nicely. Verbal communication is conveyed through how you speak and through written messages and nonverbal is expressed through facial expressions, gestures, and voice qualities such as how you react different ways of information delivery (Ober, 2001). In the business aspect, communication should follow ethics to avoid defamation, invasion of privacy, fraud, and misinterpretation. Without knowing the ethics, this may lead to chaos in an organization and may eventually destroys the company itself. In the book written by Scot Ober entitled Contemporary Business Communication said that it is important to choose the kind of information to speak, to write or to gesture and the words or the structure of the communication to towards moral and right decisions.
- 2. Lori Harvill Moore writer in the book entitled Business Communication: Achieving Results, describes this illustration for us to understand how communication applies to business: “ To understand how an interpersonal communication model applies to a business situation, let’s say you are the sender, and you write a business process for a new position in your department. You start by determining the format of the document, turning to other recently completed business processes as an example. This decision to use a pre-set format is your way of encoding the message, along with the tone, word choice and detail you use when writing. You are taking your ideas and adapting them to an already-accepted document style to present it in a way that the receiver will understand. The next decision is how to present the information.” The components of good communication are the writer and the speaker. A written communication provides clarity , succinctness, professionalism, structural and syntactic perfection, and information. This results to active participation of the reader, engagement, awareness, involvement, and being responsive of the receiver. Moreover, good speaking ability, provides clarity, brevity, succinctness, accuracy, good pronunciation tone and style will result to active, more engaged, awareness, involvement, and responsive listener. In conclusion, business communication is related as it works together towards successful business. There must be accuracy in the communication process and following protocols to avoid misleading and misinterpretation. In communication there must also be comprehension to understand the message and the information being conveyed. Good communication projects positive impression that demonstrate process towards success. Communication is the main ingredient to success in business and business communication is building trust with employers towards getting customers and clients. And, when customers and clients are satisfied then the business gains. Reference: Pearson, J., & Nelson, P. An introduction to human communication: understanding and sharing. Boston, MA: McGraw-Hill, 2000 retrieved http://2012books.lardbucket.org/pdfs/communication-for-business-success-canadian- edition.pdf Ober, Scot. Contemporary Business Communication, 4th ed. Boston: Houghton Mifflin Co., 2001
- 3. Moore, Lori Harvill. Business Communication: Achieving Results retrieved https://is.muni.cz/el/1456/jaro2014/MPV_COMA/um/E-book_Business- Communication.pdf Murphy, Michael. Skills for Effective Business Communication: Efficiency, Collaboration, and Success https://www.hks.harvard.edu/ocpa/cms/files/communications-program/communications- workshops/workshop-handouts/HO_Murphy_Michael-PP-Slides_9_30_14.pdf