Reloadable Incentive Card
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The document outlines the Reloadable Incentive Card (RIC) system developed by Calance Corporation to enhance tracking and follow-up with subjects in longitudinal clinical studies. It addresses common challenges such as subject attrition and administrative burdens, offering a secure and automated platform for managing incentives and subject information. Key features include immediate reward association, customization of monetary values, and a user-friendly web application, with plans for future enhancements.
Reloadable Incentive Card
- 1. (c) Calance Corporation 2010, Company Confidential Reloadable Incentive Card (RIC)
- 2. Summary For longitudinal field studies involving human subjects, successfully tracking, locating and following up with a representative sample of subjects is a challenge. Nearly one-third of the subjects are lost to attrition within 36 months1 Follow-up rates below 80% have been shown to produce dramatically biased estimates2 RIC provides researchers and interviewers a secured system to track the subjects, update locater information and provide incentives. Separation of private information from incentives management. (c) Calance Corporation 2010, Company Confidential 1.Hansen, Tobler & Graham, 1990 2. Nemes et al., 2002
- 3. Challenges in Clinical Studies Burden on the research subjects to remember follow-up appointments No mechanism for instant reward for positive actions Use it or lose it gift cards are not widely accepted. No way to replace a lost gift card. Administrative burdens on the study for securing cash or cash equivalent gift cards Social stigma associated with food stamps and other gift certificates (c) Calance Corporation 2010, Company Confidential
- 4. Reloadable Incentive Card (RIC) system (c) Calance Corporation 2010, Company Confidential
- 5. Features An intuitive web application designed for researchers and clinics involved in studies with human subjects. The application has been designed in collaboration with researchers involved with clinical studies. Automates the tracking and locating of subjects and the administration of incentives. Brings together key elements in human study administration that are currently managed in isolation - subject engagement, subject tracking, follow-up events, and incentives. RIC offers immediate association between action and reward RIC can differentia the monetary value of the reward for each act. MasterCard/Visa branded custom cards are widely accepted Future release plans includes, integration between an IVR system for automated incentives transfer on weekly location update, rule based calendar generation for follow-up and incentives calculations, support of additional databases. (c) Calance Corporation 2010, Company Confidential
- 6. Subjects’ Experience with RIC (c) Calance Corporation 2010, Company Confidential
- 7. Workflow (c) Calance Corporation 2010, Company Confidential Setup Study Setup Subjects Subject & Incentive Management Meta data entry for studies Follow-up calendar setup Funding of source account Logical grouping Authorizations Auditing and Reporting De-sensitize identifying information Create a link between research database and RIC Link incentive card to subjects Update locater information Incentive transfer Replace lost cards Generate follow- up reports
- 8. Study Protocol Setup (c) Calance Corporation 2010, Company Confidential
- 9. Import Subjects Wizard (c) Calance Corporation 2010, Company Confidential
- 10. Search Subjects Screen (c) Calance Corporation 2010, Company Confidential
- 11. Update Locater Information Screen (c) Calance Corporation 2010, Company Confidential
- 12. Add an Incentive Card (c) Calance Corporation 2010, Company Confidential
- 13. Real Time Lost Card Replacement (c) Calance Corporation 2010, Company Confidential
- 14. Real Time Incentives Transfer (c) Calance Corporation 2010, Company Confidential
- 15. Administrative Screens (c) Calance Corporation 2010, Company Confidential
- 16. Architecture (c) Calance Corporation 2010, Company Confidential Architected using industry standard SOA principles J2EE, MySQL, Apache Platform independent – Linux or Windows Can import data from SQL Server, MySQL, Oracle.