CURRICULUM VITAE
LUCY WAMBURA
IRUNGU
CELL;+97470941449/+254790631
180
mail;lucywambura@yahoo.com
CAREER SNAPSHOT
 Expert in customer
care and management
 4 years experience in
hospitality
COMPUTER SKILLS
Ms applications
internet,office
MISSIONSTATEMENT
Strive to provide customer
care services by delivering
high class services while
maintaining customer
centricity in all initiatives
and interactions, always
putting customer first
CAREER OBJECTIVES
 To provideoutstandingservices to customers ina friendly
environment whilecontributing to the growthof the
organization
 To obtaina positionwheremyexceptionalskillsandexperience
will be utilizedhence advancingmyself.

KEY SKILLS
 Fast learner
 Adaptable/flexible.
 Excellent in communication skills
 Self motivated.
 Active team player and coordination capabilities
 Honest/Loyal/Ambitious/Hardworking/Confident.
PROFFESIONAL EXPERIENCE
 HOSTESS cum salesAT INTEGRAL FOOD
SERVICE
[ THE FRENCH OLIVE RESTAURANT]In
QATARfrom2014-T o date.
 SENIORCUSTOMER CARE ASST/CASHIER
AT EMIRATESGENERAL PETROLEUM
CORPORATION[EMARAT]InDUBAI .From
2012 to 2013
PROFFESSIONAL RESPONSIBILITIES
 Cashiering.
 Skilled handling of customer complaints
 Extensive knowledge of the fine dinning industry
 Skilled reservations scheduling.
 Outstanding ability delivering professional customer
service .
 Receiving and answering the telephone.
EDUCATION BACKGROUND
 Diploma in tourism management at
Technical University of Kenya
 High school education at Moi Giathugu
sec. school
CURRICULUM VITAE

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reloaded cv 2

  • 1. CURRICULUM VITAE LUCY WAMBURA IRUNGU CELL;+97470941449/+254790631 180 mail;lucywambura@yahoo.com CAREER SNAPSHOT  Expert in customer care and management  4 years experience in hospitality COMPUTER SKILLS Ms applications internet,office MISSIONSTATEMENT Strive to provide customer care services by delivering high class services while maintaining customer centricity in all initiatives and interactions, always putting customer first CAREER OBJECTIVES  To provideoutstandingservices to customers ina friendly environment whilecontributing to the growthof the organization  To obtaina positionwheremyexceptionalskillsandexperience will be utilizedhence advancingmyself.  KEY SKILLS  Fast learner  Adaptable/flexible.  Excellent in communication skills  Self motivated.  Active team player and coordination capabilities  Honest/Loyal/Ambitious/Hardworking/Confident. PROFFESIONAL EXPERIENCE  HOSTESS cum salesAT INTEGRAL FOOD SERVICE [ THE FRENCH OLIVE RESTAURANT]In QATARfrom2014-T o date.  SENIORCUSTOMER CARE ASST/CASHIER AT EMIRATESGENERAL PETROLEUM CORPORATION[EMARAT]InDUBAI .From 2012 to 2013 PROFFESSIONAL RESPONSIBILITIES  Cashiering.  Skilled handling of customer complaints  Extensive knowledge of the fine dinning industry  Skilled reservations scheduling.  Outstanding ability delivering professional customer service .  Receiving and answering the telephone. EDUCATION BACKGROUND  Diploma in tourism management at Technical University of Kenya  High school education at Moi Giathugu sec. school