HIPAA Training 
Rotterdam Emergency Medical Services 
Douglas Hexel, AEMT-P, NYS CLI
Reasoning 
• NYS and REMS require initial training at time 
of hire as well as annual refresher training on 
healthcare privacy.
Agenda 
• What is HIPPA? 
• Privacy 
• Requirements 
• Protected Health Information (PHI) 
• Notice of Privacy Practices 
• Permitted Disclosures
What is HIPAA? 
HIPAA = Health Insurance Portability and 
Accessibility Act 
Created by the US Department of Health and 
Human Services and full-implemented in April of 
2005.
What is HIPAA? 
• HIPAA is a common set of standards that 
protects certain health information 
• There are several components but, as EMS 
providers, we are most concerned with the 
“Privacy Rule.”
“The Privacy Rule” 
• The intent of the Privacy Rule is to provide 
basic rights regarding the use of “Protected 
Health Information” (PHI). 
• It protects all “individually identifiable health 
information.” 
• Electronic, paper, or oral 
• Applies to “covered entities”
Covered Entities 
Three Categories: 
• Health plans 
• Health care clearinghouses 
• Health care providers who transmit any health 
information electronically 
REMS falls under the “health care providers” 
category.
Requirements 
The Privacy Rule requires Covered Entities to: 
• Protect PHI 
• Designate a Privacy Officer 
• Look for “leaks” in the policy 
• Conduct/document initial and annual 
refresher training for ALL personnel 
• Develop an Authorization Form for release of 
PHI
Other Requirements 
• Develop a Notice of Privacy Practices 
• When permitted, disclose only the minimum 
necessary PHI 
• Update policies and procedures 
• Identify business associates with access to PHI 
and create contracts (i.e. EMScharts) 
• Apply reasonable administrative, technical, 
and physical safeguards.
Protected Health Information 
PHI is any information created or received by a 
health care provider which relates to: 
• Past, present, or future physical or mental 
conditions (medical history) 
• Provision of health care (treatment) 
• Past, present, or future payment for care
Protected Health Information 
Examples: 
• Name 
• Address 
• Date of Birth/Age 
• Social Security Number 
• Medical condition/Past medical history 
• Full face photos
Transfer of Patient 
• HIPAA should never negatively impact the 
quality of patient care or impede the ability to 
provide care. 
• The appropriate communication of PHI with 
other health care providers DIRECTLY involved 
in providing patient care does NOT constitute 
a violation of HIPAA.
Safeguards 
• PCRs should be kept in a secure location (PCR 
boxes located at both stations) 
• Networks containing PCRs should be 
password-protected (EMScharts) 
• Include confidentiality statements on e-mails 
and faxes that contain PHI (administration-level)
Caution 
Beware of discussion of PHI, such as: 
• Talking about current or prior incident while re-stocking 
ambo or writing report 
• Discussing a call anywhere other than an official audit 
or review 
• Discussing “interesting” calls, famous patients, or 
neighbors 
• Sharing co-workers or fellow responders PHI (i.e. “My 
partner is a bad diabetic” or “Yeah, my partner had a 
heart attack a few years ago too.”)
Still unsure? 
Ask yourself: 
• Would a Judge agree that the disclosure 
benefited patient care and was performed 
with the utmost discretion? 
• If you were the patient, would you want an 
“embarrassing” injury or illness to be 
discussed?
Notice of Privacy Practices 
• REMS must make a Good Faith attempt to 
provide a Notice of Privacy Practices to each 
patient 
• REMS must also make an effort to get a signed 
“Acknowledgement of Receipt”
Notice of Privacy Practices 
• At REMS, this is achieved with the AOB forms, 
which include a privacy notice provision. 
• If a patient requests a Notice of Privacy 
Practices, a separate form is located in the 
clipboard that can be provided to the patient.
Permissible Disclosures 
• Treatment 
• Payment 
• Operations 
• Public Health Regulations 
• Victims of Abuse 
• Judicial proceedings 
• Births and Deaths 
• Research 
• Protection of Public Safety 
• Law Enforcement
Permissible Disclosures 
Treatment 
• As previously noted, full disclosure is 
permitted (and required) to those DIRECTLY 
involved in care of the patient. 
• This covers destination facility healthcare 
providers (tech, RN, NP, PA, MD/DO, etc.) 
Payment 
• REMS is authorized to disclose PHI to 
insurance companies for billing purposes
Permissible Disclosures 
Victims of abuse 
• EMS providers are mandated reporters for 
child abuse but may report any type of abuse 
without concern of HIPAA violations. 
• Definitive proof is not required, only a 
reasonable suspicion of abuse. 
Judicial Proceedings 
• Under subpoena, disclosure is required in a 
court of law.
Permissible Disclosures 
Victims of abuse 
• EMS providers are mandated reporters for 
child abuse but may report any type of abuse 
without concern of HIPAA violations. 
• Definitive proof is not required, only a 
reasonable suspicion of abuse. 
Judicial Proceedings 
• Under subpoena, disclosure is required in a 
court of law.
Permissible Disclosures 
Births/Deaths 
• Disclosure to medical examiner/coroner 
permitted 
Research 
• Disclosure to entities such as REMO for 
research and statistics tracking.
Law Enforcement Disclosures 
Law Enforcement 
• It is important to remember that we are 
healthcare providers and not information 
sources for law enforcement. Permissible 
disclosures are found under Section 164.512
Law Enforcement Disclosures 
1. When required by law or pursuant to process 
(e.g., gunshot wound reporting) 
2. Identification and location purposes (victim or 
material witness, includes type of injury) 
3. Response to request for information about a 
victim of a crime (can’t be used against the 
victim, needed to determine violation of law, 
in the best interests of the individual)
Law Enforcement Disclosures 
4. Decedents (if suspected death may be from 
criminal conduct) 
5. Crime on the premises (evidence of criminal 
conduct) 
6. Reporting crime in emergencies (identity, 
description and location of perpetrator)
Law Enforcement Disclosures 
May disclose to identify or locate a: 
– Suspect 
– Fugitive 
– Material witness 
– Missing person
Victims of crime 
• May disclose PHI in response to a law 
enforcement request, where the individual is a 
possible crime victim 
• If patient agrees 
OR 
• If patients unable to agree because of 
condition, may release PHI if: 
– Law enforcement represents that the info is 
needed immediately; AND 
– Won’t be used against the victim
Victims of crime 
• May release PHI to alert law enforcement of a 
patient’s death, IF the death may have 
resulted from criminal activity 
• You are not required to make a “legal 
conclusion” that the death resulted from a 
crime 
• Only a “suspicion” is required
Reporting a crime 
• Healthcare providers may release PHI to law 
enforcement to alert them to: 
– Commission and nature of a crime 
– Location of the crime or of the victim 
– Identity, description, and location of perpetrator
Remember: 
• Permissible disclosures can only be made to 
appropriate authorities (i.e. you can notify the 
county health department of a patient with 
tuberculosis but you MAY NOT alert any 
media)
Penalty 
• A person who knowingly obtains or discloses 
individually identifiable health information in 
violation of HIPAA faces a fine of $50,000 and 
up to one year imprisonment.
Questions/Comments 
Questions? Comments? Concerns? 
Please direct them to me at dhexel@gmail.com

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Rems hipaa

  • 1. HIPAA Training Rotterdam Emergency Medical Services Douglas Hexel, AEMT-P, NYS CLI
  • 2. Reasoning • NYS and REMS require initial training at time of hire as well as annual refresher training on healthcare privacy.
  • 3. Agenda • What is HIPPA? • Privacy • Requirements • Protected Health Information (PHI) • Notice of Privacy Practices • Permitted Disclosures
  • 4. What is HIPAA? HIPAA = Health Insurance Portability and Accessibility Act Created by the US Department of Health and Human Services and full-implemented in April of 2005.
  • 5. What is HIPAA? • HIPAA is a common set of standards that protects certain health information • There are several components but, as EMS providers, we are most concerned with the “Privacy Rule.”
  • 6. “The Privacy Rule” • The intent of the Privacy Rule is to provide basic rights regarding the use of “Protected Health Information” (PHI). • It protects all “individually identifiable health information.” • Electronic, paper, or oral • Applies to “covered entities”
  • 7. Covered Entities Three Categories: • Health plans • Health care clearinghouses • Health care providers who transmit any health information electronically REMS falls under the “health care providers” category.
  • 8. Requirements The Privacy Rule requires Covered Entities to: • Protect PHI • Designate a Privacy Officer • Look for “leaks” in the policy • Conduct/document initial and annual refresher training for ALL personnel • Develop an Authorization Form for release of PHI
  • 9. Other Requirements • Develop a Notice of Privacy Practices • When permitted, disclose only the minimum necessary PHI • Update policies and procedures • Identify business associates with access to PHI and create contracts (i.e. EMScharts) • Apply reasonable administrative, technical, and physical safeguards.
  • 10. Protected Health Information PHI is any information created or received by a health care provider which relates to: • Past, present, or future physical or mental conditions (medical history) • Provision of health care (treatment) • Past, present, or future payment for care
  • 11. Protected Health Information Examples: • Name • Address • Date of Birth/Age • Social Security Number • Medical condition/Past medical history • Full face photos
  • 12. Transfer of Patient • HIPAA should never negatively impact the quality of patient care or impede the ability to provide care. • The appropriate communication of PHI with other health care providers DIRECTLY involved in providing patient care does NOT constitute a violation of HIPAA.
  • 13. Safeguards • PCRs should be kept in a secure location (PCR boxes located at both stations) • Networks containing PCRs should be password-protected (EMScharts) • Include confidentiality statements on e-mails and faxes that contain PHI (administration-level)
  • 14. Caution Beware of discussion of PHI, such as: • Talking about current or prior incident while re-stocking ambo or writing report • Discussing a call anywhere other than an official audit or review • Discussing “interesting” calls, famous patients, or neighbors • Sharing co-workers or fellow responders PHI (i.e. “My partner is a bad diabetic” or “Yeah, my partner had a heart attack a few years ago too.”)
  • 15. Still unsure? Ask yourself: • Would a Judge agree that the disclosure benefited patient care and was performed with the utmost discretion? • If you were the patient, would you want an “embarrassing” injury or illness to be discussed?
  • 16. Notice of Privacy Practices • REMS must make a Good Faith attempt to provide a Notice of Privacy Practices to each patient • REMS must also make an effort to get a signed “Acknowledgement of Receipt”
  • 17. Notice of Privacy Practices • At REMS, this is achieved with the AOB forms, which include a privacy notice provision. • If a patient requests a Notice of Privacy Practices, a separate form is located in the clipboard that can be provided to the patient.
  • 18. Permissible Disclosures • Treatment • Payment • Operations • Public Health Regulations • Victims of Abuse • Judicial proceedings • Births and Deaths • Research • Protection of Public Safety • Law Enforcement
  • 19. Permissible Disclosures Treatment • As previously noted, full disclosure is permitted (and required) to those DIRECTLY involved in care of the patient. • This covers destination facility healthcare providers (tech, RN, NP, PA, MD/DO, etc.) Payment • REMS is authorized to disclose PHI to insurance companies for billing purposes
  • 20. Permissible Disclosures Victims of abuse • EMS providers are mandated reporters for child abuse but may report any type of abuse without concern of HIPAA violations. • Definitive proof is not required, only a reasonable suspicion of abuse. Judicial Proceedings • Under subpoena, disclosure is required in a court of law.
  • 21. Permissible Disclosures Victims of abuse • EMS providers are mandated reporters for child abuse but may report any type of abuse without concern of HIPAA violations. • Definitive proof is not required, only a reasonable suspicion of abuse. Judicial Proceedings • Under subpoena, disclosure is required in a court of law.
  • 22. Permissible Disclosures Births/Deaths • Disclosure to medical examiner/coroner permitted Research • Disclosure to entities such as REMO for research and statistics tracking.
  • 23. Law Enforcement Disclosures Law Enforcement • It is important to remember that we are healthcare providers and not information sources for law enforcement. Permissible disclosures are found under Section 164.512
  • 24. Law Enforcement Disclosures 1. When required by law or pursuant to process (e.g., gunshot wound reporting) 2. Identification and location purposes (victim or material witness, includes type of injury) 3. Response to request for information about a victim of a crime (can’t be used against the victim, needed to determine violation of law, in the best interests of the individual)
  • 25. Law Enforcement Disclosures 4. Decedents (if suspected death may be from criminal conduct) 5. Crime on the premises (evidence of criminal conduct) 6. Reporting crime in emergencies (identity, description and location of perpetrator)
  • 26. Law Enforcement Disclosures May disclose to identify or locate a: – Suspect – Fugitive – Material witness – Missing person
  • 27. Victims of crime • May disclose PHI in response to a law enforcement request, where the individual is a possible crime victim • If patient agrees OR • If patients unable to agree because of condition, may release PHI if: – Law enforcement represents that the info is needed immediately; AND – Won’t be used against the victim
  • 28. Victims of crime • May release PHI to alert law enforcement of a patient’s death, IF the death may have resulted from criminal activity • You are not required to make a “legal conclusion” that the death resulted from a crime • Only a “suspicion” is required
  • 29. Reporting a crime • Healthcare providers may release PHI to law enforcement to alert them to: – Commission and nature of a crime – Location of the crime or of the victim – Identity, description, and location of perpetrator
  • 30. Remember: • Permissible disclosures can only be made to appropriate authorities (i.e. you can notify the county health department of a patient with tuberculosis but you MAY NOT alert any media)
  • 31. Penalty • A person who knowingly obtains or discloses individually identifiable health information in violation of HIPAA faces a fine of $50,000 and up to one year imprisonment.
  • 32. Questions/Comments Questions? Comments? Concerns? Please direct them to me at dhexel@gmail.com