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- 1. H.No: 185, Bharat Nagar, Ashok Vihar Ph-IV, New Delhi 52, E-mail: gaurav_mcs@yahoo.com PH.NO 011-64543519 MOBILE-9971713844 GAURAV SHARMA CAREER OBJECTIVE: To explore my potential and acquire skills which will help me to pursue my career with an organization in challenging & creative environment. PROFESSIONAL QUALIFICATIONS: • Certified in soft-skill and customer care from Akiko. • Pursuing Master IN Business Administration from Algol school of Technology. ACADEMIC QUALIFICATIONS: • B.com from Agra University. • Senior secondary from NOS. • Secondary from CBSE. EXPERIENCE: MARCH-04 TO SEP05 SPANCO TELESYSTEM Team Leader Responsible for handling outbound team to collect the customer feedback regarding the new connection. Providing detail to the client about daily performance. To work as a bridge between the client and the company internal department. Responsible for stimulating the individual potential to achieve the objective of the team. Keeping the track of the daily performance of the executive. When performing as executive awarded as the best quality officer & star of the month. AWARDS: • Best Quality Officer from client (AIRTEL). PROJECT UNDERTAKEN: • Worked with suryanandan.net to market there product in north India.
- 2. STRENGTH: • My strength is my dedication toward my profession and adeptness. PERSONEL DETAIL Father name : Mr. Harbans Sharma. Date of Birth : 13021986 Sex : Male Marital Status : Single Hobbies & Interest : Go-Karting Language known : English & Hindi Event Participated : 2nd European Higher Education Fair, Education fair by Hindustan Times Nationality : Indian Shifts : Flexible Date: Place: (Gaurav Sharma)