RightNow Technologies provides hosting services for their customer service software, which offers customers faster implementation, lower costs, and system administration and upgrades handled by RightNow. Over 80% of RightNow's customers currently choose to host with RightNow, taking advantage of 24/7 monitoring, 99.5% uptime, and data redundancy across multiple hosting locations. RightNow hosting has grown significantly since starting in 1998, now supporting over 400 customers across multiple US and international sites with over 800 servers.
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