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IDRC DAVOS 2012
         Davos, 29/08/2012


         Marcello Forte
         marcello.forte@axa-matrixrc.com

         Emanuele Salvador
         emanuele.salvador@axa-matrixrc.com




RISK ENGINEERING DECISION TOOLS FOR
 INDUSTRIAL RISK MANAGERS SUPPORT
« a snap-shot »

        AXA MATRIX Risk Consultants is the AXA Group entity and brand which delivers
        world-wide services for the development and implementation of consulting products and
        industrial risk analysis.

       More than 150 Risk Consultants located in 18 countries across 4
        continents
       Specialized in multidisciplinary Risk Assessment and Risk Management
        support
       Over 35 years of risk consulting experience and collaboration with the
        most important world-wide Corporate Clients
       Over 200 Corporate Customers




Davos - 29/08/2012
Risk Management support

     Risk Managers’needs                            in order to:

                                                   Protect all Company assets.
             MULTI-                                Guarantee business continuity by
           PERIL RISK
           ANALYSIS
                                                    preserving brand value and market
                               CONTROL
                               EXPOSURES AND        share.
                               REDUCE              Optimize Company risk-transfer.
                               PROBABILITY AND
                               SEVERITY OF         Provide Balance Sheet protection.
                               POTENTIAL LOSSES



             LOSS PREVENTION
             INVESTMENTS
             OPTIMIZATION                    For optimised Risk Management




Davos - 29/08/2012
Risk Management:
                        a continuous “(r)evolution”

                            External factors set off insurance
                             market difficulties, amplified for
            2001-2003
                                those companies without
                               adequate Risk Management
                                        structures

                              Global financial crisis forces
            2007-2008         Companies to adopt reliable
                               Risk Management actions



                                Awareness of a more
               2010               integrated Risk
                               Management approach




Davos - 29/08/2012
Enterprise Risk Manager (ERM)

              This new trend generates the need to implement the Risk
              Management organization, by concentrating all the RM
              functions inside one structure, where they can interact
              between each other. This structure will be coordinated by the
              “Enterprise Risk Manager” (ERM), who reports directly to
              Company Management Board.




                                         Industrial Risk Engineering (pure risks)




Davos - 29/08/2012
Analysis objectivation and quantification


           Working into a multidisciplinary context, it’s vital that:
           • analysis methods and criteria are as homogenous as possible with
             the ones used in other areas (financial, strategic, operational ecc).
           • analysis evolve from qualitative to quantitative parameters:



                                                                                                 •Qualitative         Insurance Manager
                                                                Reliability of the outputs
     Complexity level (cost)




                               Applicability on a large scale




                                                                                                 •Semi-Quantitative   Risk Manager


                                                                                                 •Quantitative        Operational Risk Manager




Davos - 29/08/2012
AXA MATRIX:
                               Our “traditional” decision support tools
                                                               ACCESS@RISK©
                                                              Dedicated on-line portal
                                              VISIORISK™
                                             Visualization & Cumulative
                                             Risk Analysis

                                      CITRAN™
                                      Investments
                                      optimization
                           ISORISK™
   • Fire                   Risk mapping
   • Machinery Breakdown
   • Theft                                                                CONSTRUCTION@RISK
   • NAT-CAT risks
                                                                          •Preliminary analysis of new projects
    PROPERTY@RIS                                                          •Risk monitoring during construction
    K                                                    GEAR™
                                                                          and commissioning phases
                                       Tool to collect data in self-assessment
                                                         Benchmark with peers
                                                     SCAN@RISK™

ENVIRONMENT@RIS
K Environmental Risk Analysis
 •
 • Loss Prevention & Sustainability

Davos - 29/08/2012
AXA MATRIX: ISO@RISK

                                         ACCESS@RISK


                                   VISIO@RISK


                                CITRAN

                     ISO@RISK


PROPERTY@RISK                                   CONSTRUCTION@RISK


                                         GEAR

                                 SCAN@RISK
     ENVIRONMENT@RISK

Davos - 29/08/2012
ISORISK™: definition


      ISORISK™ is a graphic tool that aims to:

            Share immediately with the Customer the risk level existing
             at its premises
            Benchmark the different production plants, regardless of
             business activity sector
            Identify the priority plants to be implemented
            Simulate the effect of prevention and protection
             implementations




Davos - 29/08/2012
ISORISK™: basic methodology



     R = S x V
     R = Risk.

     S = Severity: assessment of loss arising from
         harmful events, typically expressed in
         economic terms.

    V = Vulnerability, a measure of the probability of
       occurrence of a major loss. Since it is not possible
       to fix any “numerical” value concerning an industrial
       plant made up of thousands of parameters, an
       alternative value called “Vulnerability” is used.
       It is based on the evaluation, and following
       processing, of some typical parameters
       (indicative) of frequency of claim occurrence.          Vital   Trivial
                                                               Few     Many




Davos - 29/08/2012
ISORISK™: methodology

                   ISORISK™ objective is to define Severity and Probability
                                   parameters for each plant of the industrial
                                   group, in order to display it on a global risk
                                   map for each assessed risk.
                                                                                                                                    For a given peril
                   80
                                                                                   Plant E
                   70
                                                                                                        Plant A

                   60
                                                              Area C                                    Plant B

                   50
                                                                                                        Plant C
   Severity [M€]




                                                                                                        Plant D
                   40
                                                                      Plant C
                                     Area B                                                             Plant E
                   30
                                                                                                        Limit between A - B areas

                   20          Plant B                                   Plant D                        Limit between B - C areas

                   10       Area A                        Plant A

                    0
                        0     10       20     30   40    50      60       70       80        90   100
                                                    Vulnerability




Davos - 29/08/2012
ISORISK™: Example of
                                     FIRE vulnerability assessement
   Parameters and values, as well
   as the algorithm that provides
   vulnerability value, depend on:

   - risk under investigation
   - occupancy
   - company’s objectives




  Example of Fire vulnerability
  assessment concerning any
  industrial site (warehouses or
  production plants): it is based
  on 8 parameters, responsible
  for the variation of harmful
  events occurrence frequency.




Davos - 29/08/2012
ISORISK™: Actions simulation through Isorisk map

                                           ISORISK MAP
                                         Actions simulation

                   80
                                             Simulation 1            Plant E
                   70


                   60

                   50
        Severity




                   40

                                                 Simulation 2
                   30

                   20


                   10

                   0
                        20   30   40    50          60          70      80     90   100
                                               Vulnerability


Davos - 29/08/2012
Risk Mapping…
                             … “Qualitative” VS “Semi-Quantitative” analysis

         Transition from a qualitative to a semi-quantitative approach allows to:

             benchmark different plants with objective criteria;
             develop a set of actions for the RM process;
             define risk control strategies


               Qualitative                                                                Quantitative
                                                                  50



                                                                  40

                                            Severity (Mill €)
                                             Gravité (en M EUR)
                                                                  30



                                                                  20



                                                                  10



                                                                   0
                                                                       0   10   20   30    40        50         60   70   80   90   100
                                                                                                Vulnérabilité
                                                                                     Vulnerability



Davos - 29/08/2012
AXA MATRIX: CITRANTM

                                       ACCESS@RISK©


                                  VISIORISK™


                            CITRAN™

                     ISORISK™


PROPERTY@RISK
                                               CONSTRUCTION@RISK
                                       GEAR™

                                SCAN@RISK™
     ENVIRONMENT@RISK

Davos - 29/08/2012
CITRAN™: definition

              Critical investments to reach acceptable NLE (CITRAN ™)
   While the ISORISKTM mapping system is created to identify the “top risks” and associated “top
   improvements”, the CITRANTM curves point out the impact of each loss prevention
   recommendation (Loss Expectancy reduction) and the required investment (cost to complete).
   .                     60

                                              Rec. N. 1
                                     50
                                                   Rec. N. 2

                                     40                    Rec. N. 3
                          NLE [M€]




                                     30
                                                                       Rec. N. 4

                                     20                                             Rec. N. 5
                                                                                                      Rec. N. 6
                                     10
     Normal Loss Expectancy
                                     0
                                          0           10        20       30         40           50     60        70   80
                                                                              Investments [K€]



                                                     Cost to complete
Davos - 29/08/2012
CITRAN™ : methodology

                                 60

                                          Rec. N. 1            Initial Loss Expectancy
                                 50
                                               Rec. N. 2
                     Rec. N. 3                                                                               Delta LE
                                                       Rec. N. 3   Post investment Loss Expectancy
                          40
                      NLE [M€]




                                 30
                                                                       Rec. N. 4
                                           Rec. N. 4
                                 20                                                 Rec. N. 5
                                                                                                      Rec. N. 6
                                                           Rec. N. 5
                                 10                                            Rec. N. 6
                                          Cost of Recommandations 1 + 2
                                 0
                                      0           10         20          30         40           50     60          70   80
                                                                              Investments [K€]

By considering an investment based on recommendation 1 and 2, CITRAN curve shifts to the left side,
according to a quantity equal to the investment and later it shifts to the bottom side according to the difference
between Loss Expectancy based on recommendation 1 and 2.

The slope of the curve represents the measure of action effectiveness; it is the result
of loss expectancy mitigation and recommendation implementation cost ratio.

Davos - 29/08/2012
ISORISK™ & CITRAN™ : an application

 Example of FIRE plant grading – current situation




                                                                                                Citran - Current Situation
                                                                       100



                                                                        80       Rec 01




                                                     NLE Before [M€]
                                                                        60

                                                                                               Rec 02
                                                                        40                              Rec 03

                                                                                                           Rec 04
                                                                                                                    Rec 05
                                                                        20
                                                                                                                             Rec 06
                                                                                                                                 Rec 07
                                                                        0
                                                                             0            100         200          300         400        500
                                                                                            Proposed Loss Prevention Investment [k€]
Davos - 29/08/2012
ISORISK™ & CITRAN™ : an application

 Example of plant grading – Simulation of Recs. n° 1-3




                                                                                                            Citran - Simulation of Recs. 01-03
                                                                           100



                                                                           80         Rec 01




                                                         NLE Before [M€]
                                                                           60

                                                                                      Rec 02               Rec 02
                                                                                               Rec 03               Rec 03
                                                                           40
                                                                            Rec 03                Rec 04                  Rec 04
                                                                                                              Rec 05                    Rec 05
                                                                           20        Rec 04
                                                                                               Rec 05                     Rec 06                 Rec 06
                                                                                                        Rec 06                 Rec 07                Rec 07
                                                                                                                 Rec 07
                                                                            0
                                                                                 0                100               200           300             400         500
                                                                                                           Proposed Loss Prevention Investment [k€]


Davos - 29/08/2012
RISK ENGINEERING DECISION TOOLS FOR RISK
                                                                                                            MANAGER SUPPORT: CONCLUSIONS
                                                                                                                                                                                                               ISORISK MAP
                                                                                                                                                                                                             Actions simulation



      The development of new means of communication and                                                                                                         90


                                                                                                                                                                80                                           Simulation 1


      synthesis underlines on one hand how much it is important to                                                                                              70

                                                                                                                                                                                        Simulation 2
                                                                                                                                                                                                                                 Plant E




      use quantitative tools for different risks analysis and, on the
                                                                                                                                                                60                                                                                    Plant E

                                                                                                                                                                                                                                                      Simulation 1




                                                                                                                                                Severity [M€]
                                                                                                                                                                50
                                                                                                                                                                                                                                                      Simulation 2



      other one, the need for new synthesis and reporting
                                                                                                                                                                                                                                                      Simulation 3
                                                                                                                                                                40
                                                                                                                                                                                                                                                      Series 1
                                                                                                                                                                30                                                                                    Series 2
                                                                                                                                                                         Simulation 3


      methods for the risk management process.                                                                                                                  20


                                                                                                                                                                10


                                                                                                                                                                0
                                                                                                                                                                     0    10      20    30    40        50         60       70    80       90   100
                                                    Citran - Simulation of Recs. 01-03                                                                                                             Vulnerability

                   100



                    80        Rec 01


                                                                                                             Output analysis reporting and communication should be possible
 NLE Before [M€]




                    60

                              Rec 02
                                       Rec 03
                                                   Rec 02
                                                            Rec 03
                                                                                                             as quickly as possible, in an increasingly efficient way: it is
                    40
                    Rec 03                Rec 04
                                                      Rec 05
                                                                  Rec 04
                                                                                Rec 05
                                                                                                             important to use tools suitable to highlight, quickly and
                             Rec 04

                                                                                                             effectively, every detailed risk level concerning the plant and/or
                    20
                                       Rec 05                     Rec 06                 Rec 06
                                                Rec 06                 Rec 07                Rec 07
                                                         Rec 07
                    0
                         0                100              200            300             400
                                                   Proposed Loss Prevention Investment [k€]
                                                                                                      500    group of plants under control.


                   The possibility of visualization, benchmarking and cross-data ensures a strict control over
                   quality and reliability of the risk analysis information, amount of current and coming
                   exposures, cost estimated necessary for their mitigation, cost/benefits ratio, quantifiable
                   objectives definition about risk mitigation, thus resulting a tool suitable for risk management
                   activity.


Davos - 29/08/2012
IDRC DAVOS 2012
         Davos, 29/08/2012



           Thank you for your attention
               Do not hesitate to contact us
                    for any explanation

           marcello.forte@axa-matrixrc.com
         emanuele.salvador@axa-matrixrc.com




RISK ENGINEERING DECISION TOOLS FOR
       RISK MANAGER SUPPORT

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Risk engineering decision tools for risk management support

  • 1. IDRC DAVOS 2012 Davos, 29/08/2012 Marcello Forte marcello.forte@axa-matrixrc.com Emanuele Salvador emanuele.salvador@axa-matrixrc.com RISK ENGINEERING DECISION TOOLS FOR INDUSTRIAL RISK MANAGERS SUPPORT
  • 2. « a snap-shot » AXA MATRIX Risk Consultants is the AXA Group entity and brand which delivers world-wide services for the development and implementation of consulting products and industrial risk analysis.  More than 150 Risk Consultants located in 18 countries across 4 continents  Specialized in multidisciplinary Risk Assessment and Risk Management support  Over 35 years of risk consulting experience and collaboration with the most important world-wide Corporate Clients  Over 200 Corporate Customers Davos - 29/08/2012
  • 3. Risk Management support Risk Managers’needs in order to:  Protect all Company assets. MULTI-  Guarantee business continuity by PERIL RISK ANALYSIS preserving brand value and market CONTROL EXPOSURES AND share. REDUCE  Optimize Company risk-transfer. PROBABILITY AND SEVERITY OF  Provide Balance Sheet protection. POTENTIAL LOSSES LOSS PREVENTION INVESTMENTS OPTIMIZATION For optimised Risk Management Davos - 29/08/2012
  • 4. Risk Management: a continuous “(r)evolution” External factors set off insurance market difficulties, amplified for 2001-2003 those companies without adequate Risk Management structures Global financial crisis forces 2007-2008 Companies to adopt reliable Risk Management actions Awareness of a more 2010 integrated Risk Management approach Davos - 29/08/2012
  • 5. Enterprise Risk Manager (ERM) This new trend generates the need to implement the Risk Management organization, by concentrating all the RM functions inside one structure, where they can interact between each other. This structure will be coordinated by the “Enterprise Risk Manager” (ERM), who reports directly to Company Management Board. Industrial Risk Engineering (pure risks) Davos - 29/08/2012
  • 6. Analysis objectivation and quantification Working into a multidisciplinary context, it’s vital that: • analysis methods and criteria are as homogenous as possible with the ones used in other areas (financial, strategic, operational ecc). • analysis evolve from qualitative to quantitative parameters: •Qualitative Insurance Manager Reliability of the outputs Complexity level (cost) Applicability on a large scale •Semi-Quantitative Risk Manager •Quantitative Operational Risk Manager Davos - 29/08/2012
  • 7. AXA MATRIX: Our “traditional” decision support tools ACCESS@RISK© Dedicated on-line portal VISIORISK™ Visualization & Cumulative Risk Analysis CITRAN™ Investments optimization ISORISK™ • Fire Risk mapping • Machinery Breakdown • Theft CONSTRUCTION@RISK • NAT-CAT risks •Preliminary analysis of new projects PROPERTY@RIS •Risk monitoring during construction K GEAR™ and commissioning phases Tool to collect data in self-assessment Benchmark with peers SCAN@RISK™ ENVIRONMENT@RIS K Environmental Risk Analysis • • Loss Prevention & Sustainability Davos - 29/08/2012
  • 8. AXA MATRIX: ISO@RISK ACCESS@RISK VISIO@RISK CITRAN ISO@RISK PROPERTY@RISK CONSTRUCTION@RISK GEAR SCAN@RISK ENVIRONMENT@RISK Davos - 29/08/2012
  • 9. ISORISK™: definition ISORISK™ is a graphic tool that aims to:  Share immediately with the Customer the risk level existing at its premises  Benchmark the different production plants, regardless of business activity sector  Identify the priority plants to be implemented  Simulate the effect of prevention and protection implementations Davos - 29/08/2012
  • 10. ISORISK™: basic methodology R = S x V R = Risk. S = Severity: assessment of loss arising from harmful events, typically expressed in economic terms. V = Vulnerability, a measure of the probability of occurrence of a major loss. Since it is not possible to fix any “numerical” value concerning an industrial plant made up of thousands of parameters, an alternative value called “Vulnerability” is used. It is based on the evaluation, and following processing, of some typical parameters (indicative) of frequency of claim occurrence. Vital Trivial Few Many Davos - 29/08/2012
  • 11. ISORISK™: methodology ISORISK™ objective is to define Severity and Probability parameters for each plant of the industrial group, in order to display it on a global risk map for each assessed risk. For a given peril 80 Plant E 70 Plant A 60 Area C Plant B 50 Plant C Severity [M€] Plant D 40 Plant C Area B Plant E 30 Limit between A - B areas 20 Plant B Plant D Limit between B - C areas 10 Area A Plant A 0 0 10 20 30 40 50 60 70 80 90 100 Vulnerability Davos - 29/08/2012
  • 12. ISORISK™: Example of FIRE vulnerability assessement Parameters and values, as well as the algorithm that provides vulnerability value, depend on: - risk under investigation - occupancy - company’s objectives Example of Fire vulnerability assessment concerning any industrial site (warehouses or production plants): it is based on 8 parameters, responsible for the variation of harmful events occurrence frequency. Davos - 29/08/2012
  • 13. ISORISK™: Actions simulation through Isorisk map ISORISK MAP Actions simulation 80 Simulation 1 Plant E 70 60 50 Severity 40 Simulation 2 30 20 10 0 20 30 40 50 60 70 80 90 100 Vulnerability Davos - 29/08/2012
  • 14. Risk Mapping… … “Qualitative” VS “Semi-Quantitative” analysis Transition from a qualitative to a semi-quantitative approach allows to:  benchmark different plants with objective criteria;  develop a set of actions for the RM process;  define risk control strategies Qualitative Quantitative 50 40 Severity (Mill €) Gravité (en M EUR) 30 20 10 0 0 10 20 30 40 50 60 70 80 90 100 Vulnérabilité Vulnerability Davos - 29/08/2012
  • 15. AXA MATRIX: CITRANTM ACCESS@RISK© VISIORISK™ CITRAN™ ISORISK™ PROPERTY@RISK CONSTRUCTION@RISK GEAR™ SCAN@RISK™ ENVIRONMENT@RISK Davos - 29/08/2012
  • 16. CITRAN™: definition Critical investments to reach acceptable NLE (CITRAN ™) While the ISORISKTM mapping system is created to identify the “top risks” and associated “top improvements”, the CITRANTM curves point out the impact of each loss prevention recommendation (Loss Expectancy reduction) and the required investment (cost to complete). . 60 Rec. N. 1 50 Rec. N. 2 40 Rec. N. 3 NLE [M€] 30 Rec. N. 4 20 Rec. N. 5 Rec. N. 6 10 Normal Loss Expectancy 0 0 10 20 30 40 50 60 70 80 Investments [K€] Cost to complete Davos - 29/08/2012
  • 17. CITRAN™ : methodology 60 Rec. N. 1 Initial Loss Expectancy 50 Rec. N. 2 Rec. N. 3 Delta LE Rec. N. 3 Post investment Loss Expectancy 40 NLE [M€] 30 Rec. N. 4 Rec. N. 4 20 Rec. N. 5 Rec. N. 6 Rec. N. 5 10 Rec. N. 6 Cost of Recommandations 1 + 2 0 0 10 20 30 40 50 60 70 80 Investments [K€] By considering an investment based on recommendation 1 and 2, CITRAN curve shifts to the left side, according to a quantity equal to the investment and later it shifts to the bottom side according to the difference between Loss Expectancy based on recommendation 1 and 2. The slope of the curve represents the measure of action effectiveness; it is the result of loss expectancy mitigation and recommendation implementation cost ratio. Davos - 29/08/2012
  • 18. ISORISK™ & CITRAN™ : an application Example of FIRE plant grading – current situation Citran - Current Situation 100 80 Rec 01 NLE Before [M€] 60 Rec 02 40 Rec 03 Rec 04 Rec 05 20 Rec 06 Rec 07 0 0 100 200 300 400 500 Proposed Loss Prevention Investment [k€] Davos - 29/08/2012
  • 19. ISORISK™ & CITRAN™ : an application Example of plant grading – Simulation of Recs. n° 1-3 Citran - Simulation of Recs. 01-03 100 80 Rec 01 NLE Before [M€] 60 Rec 02 Rec 02 Rec 03 Rec 03 40 Rec 03 Rec 04 Rec 04 Rec 05 Rec 05 20 Rec 04 Rec 05 Rec 06 Rec 06 Rec 06 Rec 07 Rec 07 Rec 07 0 0 100 200 300 400 500 Proposed Loss Prevention Investment [k€] Davos - 29/08/2012
  • 20. RISK ENGINEERING DECISION TOOLS FOR RISK MANAGER SUPPORT: CONCLUSIONS ISORISK MAP Actions simulation The development of new means of communication and 90 80 Simulation 1 synthesis underlines on one hand how much it is important to 70 Simulation 2 Plant E use quantitative tools for different risks analysis and, on the 60 Plant E Simulation 1 Severity [M€] 50 Simulation 2 other one, the need for new synthesis and reporting Simulation 3 40 Series 1 30 Series 2 Simulation 3 methods for the risk management process. 20 10 0 0 10 20 30 40 50 60 70 80 90 100 Citran - Simulation of Recs. 01-03 Vulnerability 100 80 Rec 01 Output analysis reporting and communication should be possible NLE Before [M€] 60 Rec 02 Rec 03 Rec 02 Rec 03 as quickly as possible, in an increasingly efficient way: it is 40 Rec 03 Rec 04 Rec 05 Rec 04 Rec 05 important to use tools suitable to highlight, quickly and Rec 04 effectively, every detailed risk level concerning the plant and/or 20 Rec 05 Rec 06 Rec 06 Rec 06 Rec 07 Rec 07 Rec 07 0 0 100 200 300 400 Proposed Loss Prevention Investment [k€] 500 group of plants under control. The possibility of visualization, benchmarking and cross-data ensures a strict control over quality and reliability of the risk analysis information, amount of current and coming exposures, cost estimated necessary for their mitigation, cost/benefits ratio, quantifiable objectives definition about risk mitigation, thus resulting a tool suitable for risk management activity. Davos - 29/08/2012
  • 21. IDRC DAVOS 2012 Davos, 29/08/2012 Thank you for your attention Do not hesitate to contact us for any explanation marcello.forte@axa-matrixrc.com emanuele.salvador@axa-matrixrc.com RISK ENGINEERING DECISION TOOLS FOR RISK MANAGER SUPPORT