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Implementing Complete Streets 
in Charlotte, NC 
Rail~Volution 
September 22, 2014 
Dan Gallagher, AICP 
Charlotte DOT
A Few Things to Know 
About Charlotte
A Few Things to Know 
About Charlotte 
300 Sq. Miles
Why Complete Streets? 
Do you believe roads should be designed to accommodate all 
users including motorists, pedestrians, bicyclists, and transit 
users? 
82% 
16% 
2% 
Yes 
No 
Don't Know
40 years of incomplete 
streets!
10% congested 
28% congested
The “Market” Wants Livable, 
Walkable Communities
Great Cities Have Great Streets! 
• The way you organize/design land uses and streets 
matters – you have to get both right 
• ~13% of all land in Charlotte is streets… 
– How “memorable” are your streets and land uses? 
– What is the “value” of memorable streets and land uses?
How did we do it?
Built complete 
streets – lots of 
them! 
Charlotte has 
constructed ~ $450m 
of road and intersection 
projects – all are 
“complete streets”.
Policies + $ = Projects 
South/Woodlawn 
East Blvd 
Raintree Ln
Connected
Re-connected
Looked for Opportunities 
70 feet wide 
East Blvd Before
For Everyone (Details Matter) 
East Blvd After
Hidden Gems 
Commonwealth Before
Created visions…implemented! 
Commonwealth After
Encouraged “grass roots” 
Tuesday Night 
Bike Ride
Allowed things to be organic
Create places - you would linger
New development as a 
“new canvas”
Selwyn Avenue Road Diet 
Great streets & great places 
create value
Inspirational 
Dan Gallagher 
dgallagher@charlottenc.gov

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RV 2014: Complete Streets- From Policy to Implementation by Dan Gallagher