Saas based LMS Solution for Sales training - Case Study
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The document discusses a case study on a SaaS-based Learning Management System (LMS) implemented for a micro-finance institution to improve sales training efficiency. It highlights the challenges of traditional training methods, such as high costs and inconsistency, and describes the customization of Moodle to provide a 24/7 accessible training solution with features like multi-language support and social learning tools. The results included structured training, reduced costs, and increased productivity for field representatives.
Saas based LMS Solution for Sales training - Case Study
- 1. SaaS based LMS Solution for Sales Training CASE STUDY
- 2. Case Study – SaaS based LMS Solution for Sales Training www.tarams.com Problem Traditional classroom based training models were causing issues with consistency across regional centers and tracking progress. Classroom-based training was also expensive. Geographic distribution of trainees translated into high travel costs and logistical nightmare. Technology/Tools Used BEA Weblogic Server Apache Struts & Axis Oracle DB J2EE Spring Client A leading micro-finance institution in the Asia-Pacific region, specializing in selling financial products to rural customers. Background The bank has thousands of geographically dispersed field representatives selling complex financial products to rural customers. Revenue is directly dependent on the quality of training delivery, which impacts the advisers’ ability to understand these products, assess customer needs and articulate benefits in a simple manner.
- 3. Case Study – SaaS based LMS Solution for Sales Training www.tarams.com Features of the LMS Overview Multi language support SCORM compliance Intuitive user interface Custom branding eCommerce support Enterprise Integration Administration User account management Single Sign On Authentication & Roles Course enrollment Logs & Backup Teacher & Student Tools Student management Course Management Testing & Grading Content Management Repository support for Google Docs and Alfresco, among others Dashboards & Reporting Notifications Social Learning Chat Wiki Blogs & Forums Workshops Social media support including Facebook & Twitter Solution Tarams delivered a custom Learning Management System on the cloud, available 24/7. We implemented this using Moodle, the world’s most adopted learning system. We customized it to the bank’s requirements and provided multi- language support. We provided support for automated certification, forums, wikis, chats, blogs and standardized training contents and tests. Advisors were able to start using the system within 3 weeks from project start and access training anytime anywhere. Results Structured and consistent training across geographies with room for local nuances Lower training costs Better insights for trainers into the progress and development of advisers Better adviser productivity, higher sales quota achievement
- 4. Case Study – SaaS based LMS Solution for Sales Training www.tarams.com About Tarams Technologies Tarams provides e-learning solutions across the entire e-learning technology spectrum, since 2005. We built two enterprise scale LMS solutions for one of the largest publisher in the US We built a high traffic learner portal serving over 8 million users a year for a Fortune 500 education provider We have a provided e-learning solutions like content publishing platforms, ecommerce systems, assessments engines from Fortune 500 companies to non- profit educational organizations We have been helping organizations impart education and training by implementing and customizing Moodle, the world’s most widely adopted learning system. The hosted nature of the LMS allows for excellent scalability for organization as small as 20 users to organization with 10,000+ users.