SalesForce and Marketo vs SugarCRM and Act-On
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The document compares Salesforce and Marketo with SugarCRM and Act-On, detailing their pricing, usability, support, and deployment options. Notably, SugarCRM and Act-On offer flexible pricing structures and support, while Salesforce and Marketo tend to be more expensive with varying support accessibility. The presentation is led by executives from Brainsell, a consulting firm specializing in CRM, ERP, and marketing platform implementations.
SalesForce and Marketo vs SugarCRM and Act-On
- 1. SalesForce & Marketo VS. SugarCRM & Act-On
- 2. Presenters Sonja Fridell, Executive VP at BrainSell Brandon Contreras, Manager, Global Channel Dev. Act-On
- 3. Agenda ● About ● Main Differences between the two platforms ● Demo of Sugar and Act-On ● Pricing ● QA
- 4. About BrainSell • Trusted technology advisor based in Boston, MA • Non-biased consultant representing a variety of CRM, ERP, and marketing platforms • 21 years of successful implementations • Core focus on consulting before software
- 5. Factors to Consider ● Pricing ● Ease of use ● User adoption ● Ease of implementation ● Additional fees/API usage
- 6. Version 50 Users/Year 50 Users/Year Professional $39,000 $24,000 Enterprise $75,000 $39,000 Pricing
- 7. Sugar vs. Salesforce.com Basics Feature Sugar Salesforce.com Usability ● Nimble / Large & Small Teams ● Technical / Large Teams Support ● Unlimited support portal/phone ● Unlimited support portal/phone Deployment ● On Prem ● On Demand ● Private Cloud ● On Demand Limitations ● Data overages ● No API limits ● 49 page PDF ● API limitations Architecture ● Open Source ● PHP ● Apex
- 8. Act-On vs Marketo Basics Feature Act-On Marketo Usability ● Nimble / Large & Small Teams ● Technical / Large Teams Support ● Free, ongoing during life of subscription ● No restrictions on who can call support ● Offers low cost startup ● Different support on different subscriptions ● Restricts who can call support ● Also offers start up, at a cost Cost ● Based on # of active contacts ● Does not require a yearly prepay ● NOT based on active contacts ● Typically 3x more expensive ● Requires a yearly prepay (with some exceptions)
- 11. Demo
- 12. Q&A
- 13. Thank You! Follow up questions can be directed to: Kate Priddy kpriddy@brainsell.net (978) 887-3870 ext 205 Sonja Fridell, Executive VP at BrainSell Brandon Contreras, Manager, Global Channel Dev. Act-On @Brandonebc bmc808