SAM IT iProfile
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Mr. Abdul Muqtadar Syed is an IT professional with experience in customer service, technical support, presales, IT, and system administration across various industries in India, the Middle East, USA, Canada, and Australia. He has a Master's degree in Business Administration and a Bachelor's degree in Science. His skills include being a Microsoft Certified Solutions Expert in Windows Server 2012 and a Polycom Qualified Presales Technical Representative. Currently residing in Australia on a Skilled Independent visa, his most recent work was as a Service Desk Analyst for Energy Power Systems Australia from October to November 2014.
SAM IT iProfile
- 1. Mr. Abdul Muqtadar Syed Contact Details Address: U3 42 Colville Street Highgate Hill Queensland 4101 Country: Australia Mobile Tel: +61 0452432553 Primary Email: syed.abdulms@gmail.com Secondary Email: sa_muqtadar@hotmail.com Primary Nationality: Indian Profile As a NASSCOMregistered Information Technology professional with extensiveexperience in diversified fields of Customer service, TechnicalSupport, Presales, IT & Telecom and System Administrationacross various industries in India, Middle East, USA, Canada, andAustralia, I have gained broad experience and deep insights ofInformation & Communication Technology and its practicalapplications to bring quick break even and harness better ROI toseveral organisations. My role as the site officer during Y2Ktransition for BHP Billiton Steel in Saudi Arabia earned meappreciations for systems support, and are thenceforth embedded inmy work practices which guarantees seamlessly lower TCO. Achievements Extended support to all the users with their criticalapplications. Attained the targeted rollout prior to golive of their ERP. Recommended strategies for the documentation of work flow. Work History Service Desk Analyst - Energy Power Systems Australia Contract/Temp Oct 14 - Nov 14 The project involved rolling out of new Computers loaded with MS Windows 7, Office applications, and inhouse warehouse trackers through Norton ghost. Installed ghost profiles on client computers. Joined the client pcs into the corporate domain. Installed 3rd party software. Fixed external hardware in the PC box. Provided remote support to users in their branches. Synchronized Mobile phones with their corporate contacts. Packed, labelled and delivered the computers for logistics. Education INDIRA GANDHI NATIONAL OPEN UNIVERSITY, Hyderabad, India 2008 - 2013 - Abdul Muqtadar Syed
- 2. MASTER OF BUSINESS ADMINISTRATION () OSMANIA UNIVERSITY, Hyderabad, India 1994 - 1996 BACHELOR OF SCIENCE () Skills & Competencies Licenses & Certifications Competent Communicator from Toastmasters International, USA Microsoft Certified Solutions Expert in Windows Server 2012 Polycom Qualified Presales Technical Representative Associations Hyderabad Management Association Publications - "All about health", editor https://in.linkedin.com/pub/abdul-muqtadar-syed/4/796/995 Visa Information Australia - Skilled Independent Security Clearance OFFICE OF FAIR TRADING - CRIMINAL HISTORY CHECK, Applied for a security provider licence (unarmed) Personal Interests Health, Wealth, Nature, Cooking, Writing, Internet, Business Other Personal Details Date of Birth: 17-Jun-1975 Gender: Male Marital Status: Married Driving Licence: Yes - Abdul Muqtadar Syed