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A key to unlocking the mysteries of Asset Management ?Paulette MakepeaceAssistant Head  IT User ServicesUniversity of Glamorgan
........... Keys ?Challenges and responsibilitiesSolutions uncoveredProof of conceptRaw Data Data AnalysisUsing information wiselyFuture thinking
Challenges and responsibilitiesThe University strategic objectives are to demonstrate more effective and efficient ways of managing resources.  Adhoc procurementbased on the number of seats in a teaching or office space.  The university has a legal requirement to demonstrate  compliance in its management of software resources  Proprietary licence agreementsPublished software policies (est. Feb. 2010)FAST
Meaningful and accurate?DataRelevant data on use (students only)By whom, where and whenAcademic year cycleInformationCentral v devolvedSite licences Concurrent licencesIndividual licences
How many?How many different software products are being monitored, (includes suite components ie Excel, Photoshop etc)A) 219B) 156C) 101D) 375Over 30 suppliers and 100s of terms and conditions and licence types Open source -  massive ‘growth’ area – traffic lights
Need for changeLoss of team leader; loss of knowledgeFAST membershipInformation managementStorage DB with promptsNew Team Leader:Fresh EyesOptionsOpportunities
Keyserver: the dream product?Reduce the total cost of ownership of software Facilitate buying decisions with accurate software usage statistics including options to consider the use of concurrent licensesOrganise the universities’ entire software library Serve as the automatic 'software librarian' for the network Audit, report and enforce all software policies Stay legal with respect to all software licenses Provide substantive evidence of good management for all external software compliance audits
Keyserver (K2): the realityExisting installed software:  used to transfer access from specialist computer labs to 24/7 open access labFunding for additional licences to cover all student machines   agreed Oct 2011– PC and Mac platformsInstallation ‘fun’ as  identified needsTo review Active Directory  structures/cleanse entriesTo standardise desktop processesTo maintain consistency Impact on team resources
SAM Project 2010/11Use of K2 as part of larger Software Asset Management projectAssuring  university software policiesBeing fit for external auditSupporting University in being more efficient in spend on software costsEnsuring compliance
Data resultsShocksMost frequently used software is....Academic exposure – wish v realityMisspent monies ?AnomaliesPartial data view  (Nov 10 – March 11  with a gap)Inconsistent manual setupData import to excel – time values
Peaks and trends Above illustrates peak usage for MS office and again the peak trend for 1 week for L216
Data AnalysisWorking with faculty Business Development ManagersLCSS not decision makers – InfluencersData caveatsSnap shot  not full yearHistorical data – not predicting future  L&T needsReportingTrends
Using the K2 information wiselyModel options:Purchasing of licences based on corporate useConcurrent licensingSite licensingShared licensingPeak use analysis – generated  4 x savings v. costs in year 1Software versioningHardware choice – (student)TimetablingComputers in use  ie flags support requirementsProblem solving  ie  slow computers
Future thinkingNext stepsLicences for Staff machinesSoftware management – locked nodesFull years data  - whole picture 2011/12Concurrent licensing at component levelVendor negotiationLinks to other projects – App JukeboxHardware Management
Over to you....... Any questions ?

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Sam k2

  • 1. A key to unlocking the mysteries of Asset Management ?Paulette MakepeaceAssistant Head IT User ServicesUniversity of Glamorgan
  • 2. ........... Keys ?Challenges and responsibilitiesSolutions uncoveredProof of conceptRaw Data Data AnalysisUsing information wiselyFuture thinking
  • 3. Challenges and responsibilitiesThe University strategic objectives are to demonstrate more effective and efficient ways of managing resources. Adhoc procurementbased on the number of seats in a teaching or office space. The university has a legal requirement to demonstrate compliance in its management of software resources Proprietary licence agreementsPublished software policies (est. Feb. 2010)FAST
  • 4. Meaningful and accurate?DataRelevant data on use (students only)By whom, where and whenAcademic year cycleInformationCentral v devolvedSite licences Concurrent licencesIndividual licences
  • 5. How many?How many different software products are being monitored, (includes suite components ie Excel, Photoshop etc)A) 219B) 156C) 101D) 375Over 30 suppliers and 100s of terms and conditions and licence types Open source - massive ‘growth’ area – traffic lights
  • 6. Need for changeLoss of team leader; loss of knowledgeFAST membershipInformation managementStorage DB with promptsNew Team Leader:Fresh EyesOptionsOpportunities
  • 7. Keyserver: the dream product?Reduce the total cost of ownership of software Facilitate buying decisions with accurate software usage statistics including options to consider the use of concurrent licensesOrganise the universities’ entire software library Serve as the automatic 'software librarian' for the network Audit, report and enforce all software policies Stay legal with respect to all software licenses Provide substantive evidence of good management for all external software compliance audits
  • 8. Keyserver (K2): the realityExisting installed software: used to transfer access from specialist computer labs to 24/7 open access labFunding for additional licences to cover all student machines agreed Oct 2011– PC and Mac platformsInstallation ‘fun’ as identified needsTo review Active Directory structures/cleanse entriesTo standardise desktop processesTo maintain consistency Impact on team resources
  • 9. SAM Project 2010/11Use of K2 as part of larger Software Asset Management projectAssuring university software policiesBeing fit for external auditSupporting University in being more efficient in spend on software costsEnsuring compliance
  • 10. Data resultsShocksMost frequently used software is....Academic exposure – wish v realityMisspent monies ?AnomaliesPartial data view (Nov 10 – March 11 with a gap)Inconsistent manual setupData import to excel – time values
  • 11. Peaks and trends Above illustrates peak usage for MS office and again the peak trend for 1 week for L216
  • 12. Data AnalysisWorking with faculty Business Development ManagersLCSS not decision makers – InfluencersData caveatsSnap shot not full yearHistorical data – not predicting future L&T needsReportingTrends
  • 13. Using the K2 information wiselyModel options:Purchasing of licences based on corporate useConcurrent licensingSite licensingShared licensingPeak use analysis – generated 4 x savings v. costs in year 1Software versioningHardware choice – (student)TimetablingComputers in use ie flags support requirementsProblem solving ie slow computers
  • 14. Future thinkingNext stepsLicences for Staff machinesSoftware management – locked nodesFull years data - whole picture 2011/12Concurrent licensing at component levelVendor negotiationLinks to other projects – App JukeboxHardware Management
  • 15. Over to you....... Any questions ?