Saving Struggling Quality Teams(2)

This document discusses strategies for saving struggling quality teams. It defines a quality team and identifies common reasons they may struggle, such as lack of clear objectives or interpersonal conflicts. The document emphasizes that conflict is inevitable but can be addressed constructively through training teams and facilitators in conflict resolution. It provides an example of a successful labor union that adopted a cooperative "consensus bargaining" approach to reduce conflicts compared to their previous adversarial approach.