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GROUP
1
GROUP
GROUP1300301755
SAYFA.COM.AU
WORKING AT HEIGHTS MANUAL
5
9
7
3
8
10
2
4
12
6
RISK
ASSESSMENT
SOLUTION
DESIGN
CUSTOM
FABRICATION
SYSTEM
INSTALLATION
MAINTENANCE &
RECERTIFICATION
MANAGEMENT
ASSISTANCE
1
IT’S THE SAYFA WAY
Sayfa Group leads the industry in the design, installation and management
of access, fall protection and ground safety systems.
The In-Action model demonstrates access, fall and ground protection
requirements for a commercial building design.
Sayfa Group recommendations fulfill current workplace requirements for
the safety of building maintenance subcontractors, employees and the
general public.
# DESCRIPTION
1 3 SIXTY Fall arrest anchors
2 TRAVEL 8 Roof or wall mount static lines
3 SENTRY Roof mount guardrails
4 ON-TRAK Roof walkways (yellow or grey)
5 PROTEX Skylight protectors
6 RAPTOR Overhead fall arrest rails
For more information, please contact Sayfa Group directly.
# DESCRIPTION
7 KATT Modular fixed ladders
8 VISTA Modular fold down ladders
9 ALTO Step ladders & step bridges
10 ALTO Stairs & platforms
12 SKYDORE Roof access hatches
ABOUT
SAYFA
GROUP
3
WORKING AT HEIGHTS
RESPONSIBILITIES
2. HAVE A ‘WORKING AT 	
	 HEIGHTS’ SAFETY POLICY
	 This document outlines the 	
	 company’s standard operating 	
	 procedures including non 	
	 conformance protocols.
4. ENSURE RISKS ARE 	
	 DOCUMENTED & 	
	CONTROLLED
	 Suitable control of risks in 	
	 accordance with the Hierarchy
	 of Control must be in place.
8. KNOW WHAT SAFETY 	
	 MEASURES ARE PROVIDED
	 The type of system installed, where 	
	 it is located and when last it was 	
	 maintained, is very important.
5. SAFE WORK METHODS MUST 	
	 BE DOCUMENTED	
	 Following a risk assessment and 	
	 worker competency check. A 	
	 documented work method must be 	
	 done prior to work commencing.
6. PROVIDE WORK-SITE & 	
	 SYSTEM INDUCTION
	 Site conditions and specific 	
	 instructions on systems and 	
	 equipment installed must be 	
	 communicated to workmen.
7. HAVE AN EMERGENCY PLAN
	 Accidents can happen. Ensure you 	
	 have a clear emergency and rescue 	
	 plan in place.
3. DOCUMENTED SYSTEMS & 	
	 PROCEDURES IN PLACE
	 Avoid verbal instructions only. 	
	 A well documented and visual plan 	
	 means everybody is in the know.
1. KNOW THE LAW
	 Your must know and abide by your 	
	 responsibilities as manager of the 	
	workplace.
DISCLAIMER
This diagram is provided as a guide only and cannot be deemed to cover all responsibilities associated with working at heights. It is the responsibility of the person in charge of the workplace to ensure all risks are
identified and managed in a safe and compliant manner.
AS THE OWNER OR MANAGER
OF THE WORKPLACE,YOU HAVE
THE PRIMARY DUTY OF CARE TO
ENSURE WORKER SAFETY
GROUP
4
WORKING AT HEIGHTS
FREQUENTLY ASKED QUESTIONS
WHEN IS FALL PROTECTION REQUIRED?
Falls are a major cause of death and serious injury in the workplace. Most workplaces would have some need to work at height
whether it be roof and gutter maintenance, loading of trucks, maintenance to machinery etc. All working at height tasks require
careful consideration for fall protection measures to be put in place.
Fall protection is required when any work above the ground or a solid surface is required. The regulations recommend that
a fall protection system be provided when working above 2 metres, however this does not mean that work under 2 metres
does not require risk control measures to be implemented.
WHO IS RESPONSIBLE?
As per the Occupational Health and Safety Act 2004, the Occupational Health and Safety Regulations 2007 and the Work
Health Safety legislation (WHS) ACT 2011, the owner or manager of the workplace has the primary duty of care under the
Work Health and Safety (WHS) Act to ensure that employees and subcontractors are not exposed to health and safety risks
whilst undertaking work on the premises.
The person in control of the workplace has specific obligations under the WHS Regulations to manage any fall related risk
including the following:
•	 Where reasonably practicable, any work exposed to the risk of a fall be rather done on the ground or a solid construction.
•	 Provide adequate and safe access to and from the work zone.
•	 Minimise the risk of a fall by providing a fall protection device (guardrailing or barrier systems), a work positioning system
(an adjustable length lanyard and harness system or rope access/abseil system) or a fall arrest system (harness and fixed
lanyard system connected to an anchorage).
•	 Provide adequate instruction and guidance to employees and subcontractors in the safe use and maintenance of safety
systems provided.
Workers have a duty of care to ensure they take reasonable care for their own health and safety as well as other persons
around them. Workers must comply with guidance and procedures set out by the workplace manager and be responsible in
reporting any unsafe situation to the workplace manager.
WHAT IS THE HIERARCHY OF CONTROL FOR WORKING AT HEIGHT?
The first priority is to eliminate the risk of a fall, that is, to ensure a fall from height cannot occur by either eliminating the need
to work above the ground or to provide a solid elevated construction on which to work from.
If it is not reasonably practicable to eliminate the risk of fall the risk must be minimised through the application of control
measures lower down on the Hierarchy of Control.
The Hierarchy of Control is as follows;
Elimination:	 Eliminate the hazard. Undertake the work from ground level or from a solid construction.
		 Redesign should be considered to eliminate the need for working at height.
Substitution: 	 Change the control measure to undertake the work from a safe zone. Relocation of equipment requiring 		
		 maintenance should be considered to eliminate the requirement for the operator to enter the danger zone.
Isolation: 	 Separate the operator from the hazard by means of passive fall protection. A plant screen, barrier or guardrail 	
		 will effectively prevent a fall whilst maintenance is being undertaken.
Engineering: 	 Manage the risk using an engineered control. Work undertaken using fall arrest systems requires operator 	
		 training but it will prevent a fall from occurring when used correctly.
Administration: 	Control the risk using procedure. Control the environment using signage, demarcation line marking
		 and operational instructions.
It is important to note that the level of Hierarchy of Control is equivalent to the risk of injury, as a result of operator
incompetence. A lesser control measure requires greater skill of the operator and is therefore the least preferred.
GROUP
5
WORKING AT HEIGHTS
IMPORTANT INFORMATION
MUST BE READ PRIOR TO UNDERTAKING WORK AT HEIGHTS
1.	 Ensure all workplace OH&S requirements are identified and understood. A risk assessment with a safe work method
procedure must be completed and approved by management prior to work commencing.
2.	 Authorisation to access any risk area must be obtained from the person in control of the workplace.
3.	 Persons must not be allowed to work alone in fall arrest situations in case emergency rescue assistance or first aid is
required.
4.	 All applicable Australian Standards, OHS Acts & Regulations, and Codes of Practice & Guidelines must be read and
obeyed when working at heights.
5.	 Prior to use of fall protection equipment, ensure all operating procedures have been read and properly understood.
6.	 Fall arrest systems must only be used by competent persons who have experience and training in the safe use of the
system and associated equipment. Training must be undertaken by a Registered Training Organistation (RTO).
7.	 Only approved full body harness, gear and equipment with an energy absorber certified to Australian Standards
AS/NZS 1891 is to be used with any fall arrest system.
8.	 Visually inspect the system for damage prior to use. The system must not be used if there is any deterioration or
deformation of components or the structure to which the system is attached.
9.	 If the safety system is damaged or has arrested a fall, discontinue use until it has been fully inspected and recertified by a
competent height safety equipment inspector.
10.	 Ensure all fixings, fittings and components are securely attached. Any tightening, adjustment or replacement of
components must be carried out by a competent height safety inspector.
11.	 Access and fall protection systems require periodic inspection and maintenance by a qualified height safety inspector.
The system MUST NOT be used if the service date is overdue.
12.	 A rescue plan must be formulated and ready for implementation prior to using any fall arrest system.
13.	 All applicable Australian Standards, OHS Acts & Regulations, and Codes of Practice & Guidelines must be read and
obeyed when working at heights.
14.	 This user manual does not replace the need for completing a recognised height safety training course by a Registered
Training Organisation (RTO).
Failure to follow all warnings, usage and maintenance instructions may result in serious injury or death.
GROUP
6
WORKING AT HEIGHTS
MAINTENANCE REQUIREMENTS
THE IMPORTANCE OF PERIODICAL SYSTEM AND EQUIPMENT MAINTENANCE
The maintenance of any fall protection system is mandatory as per Australian Standards and Codes of Practice as well as
manufacturer’s requirements.
As fall protection systems are designed to save lives, the operating efficiency and durability of the equipment is essential. A
visual inspection of the system and equipment must be carried out prior to any system or equipment being used as a first
line of defence against the hazards of faulty equipment. It is important to also determine the frequency of use as well as the
environment in which the systems are required to perform. Corrosive, harsh environments or excessive use will require more
frequent inspections as a safeguard.
Periodical certification maintenance of access and fall protection systems must be carried out by a qualified height safety
system inspector trained in the selection, safe use and maintenance of access and fall protection systems.
Each individual system requires a maintenance data plate or tag to confirm when the last maintenance check was performed
and when next due. All maintenance details must be clearly documented and retained for easy access if required.
The inspection periods as indicated below are suitable for systems used on a non frequent basis in a non corrosive, mild 	
environment.
INSPECTION
Harness Gear &
Equipment
6 monthly
inspection by height
safety equipment
inspector
Webbing or fibre rope
horizontal and vertical
life lines
6 monthly
inspection by height
safety equipment
inspector
Anchor Points
12 monthly
inspection by height
safety equipment
inspector
Horizontal & Vertical
Static Lines
12 monthly
inspection by height
safety equipment
inspector
Passive access and fall
protection systems
- Fixed ladders
- Guardrails
- Platforms
- Walkway
12 monthly
inspection by
competent person
GROUP
7
WORKING AT HEIGHTS
SAFE WORK METHOD STATEMENT (SWMS)
THE IMPORTANCE OF COMPLETING A SAFE WORK METHOD STATEMENT (SWMS)
•	 Regular inspections and observations must be conducted by the person in charge of the workplace to ensure the SWMS is
being complied with.
•	 Employee and subcontractor toolbox talks must be undertaken to identify, control and communicate site hazards.
•	 Work must cease immediately if an incident or near miss occurs. The SWMS must be amended in consultation with
relevant persons to ensure the incident will not re-occur.
•	 The SWMS must be easily accessible for inspection or review and must be retained until work has been completed.
All persons involved in working at height tasks must have the SWMS communicated to them prior to work commencement.
PERSONAL PROTECTIVE EQUIPMENT REQUIRED WHEN WORKING AT HEIGHTS
Ensure all PPE meets relevant Australian Standards. Regular inspection to ensure suitability and good working order to be
carried out by the workplace manager.
WORKER COMPETENCY ASSESSMENT IS ESSENTIAL WHEN WORKING AT HEIGHTS
Prior to work commencing, ensure correct competency of worker as recommended:
•	 Must be fit and healthy with no recent track record of symptoms that could affect the safety of the worker.
•	 Must have completed a Working At Heights Competency Training Course by a Registered Training Organisation (RTO)
within the last 3 years.
•	 Must have completed an Industry OH&S Induction Course (Red Card or White Card) by a Registered Training
Organisation (RTO).
•	 Must have sufficient competence to use the fall protection systems provided through a combination of experience and
training or be under the control of a suitably competent operator.
FOOT PROTECTIONHEAD PROTECTION HI VISIBILITYHAND PROTECTION HARNESS EQUIPMENT
DISCLAIMER
All product specifications and technical descriptions, recommendations and other information provided in this manual, are given as general guidance and advice, and are to be read in conjunction with Sayfa
Group installation instructions and any other data available and applicable to each particular standard product or system. Use of such data is however the user’s sole responsibility, taking into account the
intended application and actual conditions existing on the particular worksite. Consequent selection of the right product for any particular use, remains the user’s ultimate responsibility. Sayfa Group is therefore
not obligated or liable for any direct or indirect, incidental or consequential damages, losses or expenses in connection with, or by reason of the suitability and use of or otherwise, any product or system for any
purpose. Implied warranties of merchantability or fitness for any particular purpose, are specifically excluded.
All Sayfa Group products must be installed and used by competent personnel trained in the selection, safe use and maintenance of fall arrest systems and equipment by a Registered Training Organisation (RTO).
Installation not in accordance with Sayfa Group requirements or the use of non Sayfa Group components will void all certification and warranties.
Suitability of support structure and design layout of system is the responsibility of the installer and should be verified by a structural engineer or a site specific live load test done to ensure conformance.
Maintenance and usage of the system in accordance with Sayfa Group requirements is the responsibility of the owner or manager of the workplace.
Sayfa Group maintains a policy of continuous improvement and development, and therefore reserves the right to modify, amend or otherwise alter product and system designs and specifications, models and part
numbers, colours and pricing etc without prior notice. Errors and omissions are excepted, and Sayfa Group accepts no liability for incorrect information, errors or omissions.
GROUP
8
WORKING AT HEIGHTS
SAFE WORK METHOD STATEMENT (SWMS)
TASK HAZARD & RISK CONTROL MEASURES
OUTDOOR WORK -- Exposure to UV rays
causing sunburn & skin
disorder
-- Provide appropriate UV protection to include sun-screen,
sunglasses and wide brimmed hats
ACCESSING ELEVATED
AREAS VIA LADDER, STEPS
OR STAIRWAY
SUCH AS:
-- ROOFS
-- PLATFORMS
-- TOWERS
-- STRUCTURES
-- ETC
-- Slips and trips causing
injury
-- Fall from height causing
severe injury or death
-- Falling objects possibly
injuring persons below
-- Do not work alone
-- Only trained/competent personnel to work at heights
-- Barricade a No Go Zone below the access point preventing
unauthorised access within the work area
-- Do not access in inclement weather conditions
-- Use ladders for access only and not to work off
-- Portable ladders over 6.0M should not be used
-- Portable ladders must be restrained to prevent ladder slip
or movement
-- Ladders must extend above the exit landing by at least
1.0M
-- Fixed ladders above 3.0M should include fall protection
-- When climbing ladders, 3 points of contact must be
maintained at all times
-- All tools and accessories to be securely tethered to
workmen
MANUAL HANDLING OF
EQUIPMENT
-- Slips and trips causing
injury
-- Fall from height causing
severe injury or death
-- Falling objects possibly
injuring persons below
-- Do not work alone
-- Only trained/competent personnel to work at heights
-- Barricade a No Go Zone below the area of manual handling
preventing unauthorised access
-- Avoid manual handling of equipment in inclement weather
-- Workmen to be fully protected from accessing beyond the
fall edge
-- Avoid manhandling of equipment by hoisting
-- Crane lift or use mechanical hoisting device preferentially
USE OF FALL ARREST
HARNESS GEAR &
EQUIPMENT FOR SAFETY
WHILST PERFORMING
LIGHT TO MEDIUM
MAINTENANCE DUTIES
ABOVE 2.0M
-- Fall from height causing
severe injury or death
-- Suspension trauma as a
result of free fall causing
blood flow restriction
-- Slips and trips causing
injury
-- Do not work alone
-- Only trained/competent personnel to use fall arrest
systems
-- Do not use if equipment is out of date or damaged
-- Always work in fall restraint where possible (no access
beyond fall edge)
-- Rope line lanyard slack to be kept to a minimum
-- A rescue plan must be in place
WORKING ON LOW
PITCHED AREAS (UNDER
15˚) WITHIN 2.0M OF A
FALL EDGE FOR GENERAL
MAINTENANCE:
-- GUTTER MAINTENANCE
-- ROOF MAINTENANCE
-- SKYLIGHT CLEANING
-- WINDOW CLEANING
-- ROOF MOUNTED
EQUIPMENT
MAINTENANCE
-- ETC
-- Slips and trips causing
injury
-- Fall from height causing
severe injury or death
-- Falling objects possibly
injuring persons below
-- Do not work alone
-- Only trained/competent personnel to work at heights
-- Barricade a No Go Zone below the working area to prevent
unauthorised access within the work area
-- Do not work at heights in inclement weather
-- Provide suitable fall protection to prevent access beyond
the fall edge
-- Skylights/brittle roofs to be barricaded or suitable
protective overlay provided
-- All tools and accessories to be securely tethered to
workmen
-- Equipment/materials that could be blown off roof to be
securely tethered
RISK ASSESSMENT CHECKLIST WHEN WORKING AT HEIGHTS
GROUP
9
WORKING AT HEIGHTS
SAFE WORK METHOD STATEMENT (SWMS)
TASK HAZARD & RISK CONTROL MEASURES
WORKING ON STEEPER
PITCHED ELEVATED AREAS
IN EXCESS OF 15˚ FOR
GENERAL MAINTENANCE:
-- GUTTER MAINTENANCE
-- ROOF MAINTENANCE
-- SKYLIGHT CLEANING
-- WINDOW CLEANING
-- ROOF MOUNTED
EQUIPMENT
MAINTENANCE
-- ETC
-- Slide/roll at any point on
elevated area resulting in
fall from height causing
severe injury or death
-- Slips and trips causing
injury
-- Falling objects possibly
injuring persons below
-- Do not work alone
-- Only trained/competent personnel to work at heights
-- Barricade a No Go Zone below the working area to prevent
unauthorised access
-- Do not work at heights in inclement weather
-- Provide suitable fall protection to prevent rolling or sliding
off roof. If anchor/static line system is used, operator
must maintain 100% attachment ie. connected to the
system and working in restraint at all times
-- Skylights/brittle roofs to be barricaded or suitable
protective overlay provided
-- All tools and accessories to be securely tethered to
workmen
-- Equipment/materials that could be blown off roof to be
securely tethered
WORKING ON AN
ELEVATED OBJECT INSIDE A
BUILDING OR STRUCTURE:
-- LARGE VEHICLE
MAINTENANCE
-- TRAIN MAINTENANCE
-- AEROPLANE
MAINTENANCE
-- ETC
-- Slips and trips causing
injury
-- Fall from height causing
severe injury or death
-- Collision with surrounding
or objects below
-- Falling objects possibly
injuring persons below
-- Do not work alone
-- Only trained/competent personnel to work at heights
-- Barricade a No Go Zone below the working area to prevent
unauthorised access
-- Provide suitable fall protection to ensure workmen are
protected from colliding with surrounding or objects lower
down
-- All tools and accessories to be securely tethered to
workmen
DISCLAIMER
This Safe Work Method Statement is provided as a guide only and cannot be deemed to cover all risks associated with working at heights. A Safe Work Method Statement must
be job specific once a detailed Risk Assessment has been completed. This document must be compiled and authorised by the person in charge of the workplace and must be
communicated to all persons involved in the working at heights tasks.
NOTES:
GROUP
10
WORKING AT HEIGHTS
CONTACT DETAILS
LOCAL GOVERNMENT CONTACT INFORMATION
W / australia.gov.au
SAFE WORK AUSTRALIA
W / safeworkaustralia.gov.au
T / 02 6121 5317
E / info@swa.gov.au
WORKSAFE VICTORIA
W / worksafe.vic.gov.au
T / 03 9641 1444
E / info@worksafe.vic.gov.au
WORKCOVER TASMANIA
W / workcover.tas.gov.au
T / 1300 366 322
E / workcover@justice.tas.gov.au
WORKCOVER NEW SOUTH WALES
W / workcover.nsw.gov.au
T / 13 10 50
E / contact@workcover.nsw.gov.au
WORKCOVER QUEENSLAND
W / worksafe.qld.gov.au
T / 1300 362 128
WORKSAFE WESTERN AUSTRALIA
W / worksafe.wa.gov.au
T / 1300 307 877
E / safety@commerce.wa.gov.au
SAFE WORK SOUTH AUSTRALIA
W / safework.sa.gov.au
T / 1300 365 255
E / help@safework.sa.gov.au
WORKSAFE NORTHERN TERRITORY
W / worksafe.nt.gov.au
T / 1800 193 111
E / ntworksafe@nt.gov.au
GROUP
11
WORKING AT HEIGHTS
SOURCES OF INFORMATION
USEFUL SOURCES OF INFORMATION / RESOURCES
Worksafe & Workcover publications available
1.	 Safe Working at Heights 2006 (NSW)
2.	 Basic Steps to Preventing Falls from Heights, (1st Edition, June 2005)
3.	 Prevention of Falls in General Construction, (1st Edition 2008)
4.	 Prevention of Falls – Working on Roofs, (1st Edition, June 2005)
5.	 Prevention of Falls – Ladders, (1st Edition, June 2005)
6.	 Prevention of Falls – Contractor Management, (1st Edition, June 2005)
7.	 Designing Safer Buildings and Structures, (1st Edition, December 2005)
IMPORTANT STANDARDS AND RELEVANT REGULATIONS 		
Fixed Platforms, Walkways, Stairways and Ladders		
Part 1: Safety Belts and Harnesses		
Part 2: Horizontal Lifeline and Rail Systems		
Part 3: Fall Arrest Devices		
Part 4: Selection, Use and Maintenance of Industrial Fall Arrest Systems and Devices		
Safe Working in a Confined Space		
Industrial Rope Access Systems 		
Manufacturers requirements for single point anchors
Australian Standards
AS1657:2018
AS/NZS 1891.1
AS/NZS 1891.2
AS/NZS 1891:3
AS/NZS 1981.4
AS2625
AS/NZS 4488
AS/NZS 5532
OTHER
•	 Work Health and Safety ACT 2011
•	 Work Health and Safety Regulations 2011
•	 Respective Government Workplace Authority, Worksafe, WorkCover or OHS
•	 ARAA Industry Code
GROUP
12
SYSTEM DESIGN CRITERIA
ACCESS ONTO ROOFS	
SYSTEM APPLICATION ADVANTAGES LIMITATIONS
LADDER SUPPORT
BRACKET
•	 Suitable for use with
a portable ladder
up to 4.0M. Ladder
bracket prevents
any movement or
slipping of ladder.
LOCATIONS
Aged care units, school
classrooms, council
buildings etc.
•	 A Katt ladder bracket
stops sideways and
feet slippage of a
portable ladder. No
restraint needed at
base of ladder.
•	 Can be profiled
to suit various
mounting
requirements and
roof pitches.
•	 Not recommended
for use above 4.0M.
FOLD DOWN LADDER
•	 Provides safe and
controlled access
from inside the
building through
an access hatch. A
ceiling ladder with
retractable stiles
provides access
between the internal
ceiling and roof area.
LOCATIONS
Multi level office /
apartment buildings
•	 Folds away into
ceiling when not in
use.
•	 Provides a safe
means of access
onto high roofs if
the building has
internal offices or
mezzanines.
•	 Added security
against unwanted
persons on the
roof. Access is well
controlled.
•	 Designed for use
with both suspended
and solid ceiling
applications.
•	 Safe and easy to use
by any maintenance
personnel.
•	 Requires a minimum
of 2.0M working
area footprint.
ROOF ACCESS HATCH
•	 For use with an
internal ladder
system providing
a roof opening
for access by
maintenance
personnel.
LOCATIONS
Multi level office/
apartment buildings
•	 Ensures a high level
of safety as hatch
can be positioned
away from any fall
edges.
•	 Safe and easy use
by maintenance
personnel.
•	 Not ideal for roofs
with pitch above 20˚
as hatch becomes
difficult to operate.
GROUP
13
SYSTEM DESIGN CRITERIA
ACCESS ONTO ROOFS	
SYSTEM APPLICATION ADVANTAGES LIMITATIONS
VERTICAL LINE
LADDER
•	 For use on external of
building up to 12.0M.
An intermediate rest
platform at 6.0M
intervals is required.
•	 A ladder head
access walkway with
guardrails provides
safe access onto the
safe zone of the roof.
LOCATIONS
Industrial buildings,
hospitals, office blocks,
sports centres etc.
•	 Ladder fall arrest
system provides
constant fall
protection at any
point on the ladder.
•	 Requires minimal
floor footprint.
•	 Simple to use
by competent
personnel.
•	 Not ideally suited
to high frequency
usage.
•	 User to be
competently trained
in safe use of the
ladder fall arrest
system.
•	 Single person
operation.
•	 Maintenance tools
and equipment will
need to be separately
hoisted onto roof.
CAGED LADDER
•	 For use on external
of building for
access up to 6.0M.
Consecutive ladders
with a change of
direction platform
are required
thereafter if more
height is required.
•	 A ladder head
access walkway with
guardrails provides
safe access onto the
safe zone of the roof.
LOCATIONS
Industrial buildings,
hospitals, office blocks,
sports centres etc.
•	 User does not
require safety
harness competency
to use the system.
•	 No harness gear
required.
•	 Easier to climb than
a vertical ladder
system.
•	 Ladder cage with
cage gate provides
greater protection
against unauthorised
users
•	 Cage may limit bulky
items being carried
up the ladder.
•	 Single person
operation.
•	 Requires a larger
floor footprint area.
MINI ACCESS LADDER
•	 Suitable for access
up to 3.5M.
•	 Ideally suited where
access from one roof
level to another is
required.
LOCATIONS
Industrial buildings,
apartments, shopping
centres etc.
•	 Safe and easy access.
•	 Low visual impact.
•	 Above 3.5M will
require a ladder cage
or fall arrest system.
GROUP
14
SYSTEM DESIGN CRITERIA
ACCESS ONTO ROOFS	
SYSTEM APPLICATION ADVANTAGES LIMITATIONS
STEP LADDER
•	 For providing primary
access between
varying levels up to
6.0M.
LOCATIONS
Distribution high bay
warehouses, industrial
buildings, training
venues etc.
•	 Ideal for high
frequency use
by multiple
tradespersons.
•	 Allows for carrying of
tools and equipment
onto elevated area
•	 Very safe and
unrestricted access.
•	 Requires a large floor
footprint area.
•	 Very visual and not
easy to blend in with
surrounds.
•	 Requires structural
dedicated supports
off building structure.
•	 User must face
ladder at all times.
STEP OVER
•	 For use on roof area
providing safe access
over low height
protruding walls and
services.
LOCATIONS
Warehouses,
apartments, factories/
units etc.
•	 Safe and easy access
for maintenance
personnel.
•	 No fall protection
harness gear
required.
•	 Steps must not
exceed 450mm in
height. An alternative
configuration will be
required above this
height.
STEP BRIDGE
•	 For use on roof
area providing safe
access over higher
protruding walls or
duct and pipework.
LOCATIONS
Industrial buildings,
shopping centres,
hospitals etc.
•	 Safe and easy access
for maintenance
personnel.
•	 No fall protection
harness gear
required.
•	 Bridges required to
span longer than
3.0M may require
additional supports.
GROUP
15
SYSTEM DESIGN CRITERIA
FALL PROTECTION AT HEIGHTS
SYSTEM APPLICATION ADVANTAGES LIMITATIONS
ANCHOR POINT
•	 Suitable for providing
fall protection to
workmen using
a lanyard and fall
arrest harness for
maintenance of gutters
and roof area within the
unsafe zone.
•	 Ideally suited for low
to medium frequency
usage.
LOCATIONS
Industrial buildings,
hospitals, schools, council
buildings, aged care units
etc.
•	 Works well in
covering complex
or irregular roof
outlines.
•	 Simple and effective
use by competent
personnel.
•	 Better suited to
lower pitched roofs
up to 15° as operator
is required to detach
from the system
between anchors.
•	 User to be
competently
trained in safe use
of the system and
equipment.
•	 Excess lanyard
length can lead to
pendulum action
resulting in a fall.
•	 Single person use per
anchor.
STATIC LINE
•	 Suitable for providing fall
protection to workmen
using a lanyard and
fall arrest harness for
maintenance of gutters
and roof area within the
unsafe zone.
•	 Ideally suited to long
runs of fall edge, narrow
roof areas and steeper
roofs where workmen are
required to be anchored
continually.
•	 Provides effective fall
protection over brittle
roofs and skylights.
LOCATIONS
Industrial buildings,
hospitals, aged care units
and canopy roofs.
•	 Workman remains
continually attached
to the system as he
traverses across the
roof.
•	 Less adjustment of
rope lanyard length
as the static line
travels parallel to
roof edge.
•	 Suitable for multiple
users.
•	 User to be
competently
trained in safe use
of the system and
equipment.
•	 Not ideal for complex
roof shapes.
•	 Max 30˚ roof pitch.
GUARDRAIL
•	 Provides an effective fall
prevention barrier for
workmen in or near a
fall zone.
•	 Best suited system for
high frequency access.
LOCATIONS
Industrial buildings,
shopping centres,
hospitals
•	 Highest level of fall
protection.
•	 No harness PPE
required.
•	 Fold down guardrail
system available
where visual impact
is an issue.
•	 On steeper pitched
roofs ie. 20° above,
a restraint system
will still be required
to stop workmen
slipping.
GROUP
16
SYSTEM DESIGN CRITERIA
FALL PROTECTION AT HEIGHTS
SYSTEM APPLICATION ADVANTAGES LIMITATIONS
ROOF WALKWAY
•	 Suitable for providing
dedicated access
routes over brittle
or slippery roof
areas. It also clearly
indicates allowable
traffic routes to key
maintenance areas.
LOCATIONS
Industrial buildings,
hospitals, shopping
centres, sports centres
etc.
•	 Provides higher level
of control as users
are given a dedicated
access route.
•	 Provides protection
to the roof deck
especially in high
traffic areas.
•	 Provides added
safety assurance
to maintenance
personnel.
•	 System is required to
be leveled above 4°
roof pitch.
•	 Walkway within
3.0M of a fall edge
will require guardrail.
•	 Roof pitch in excess
of 12° will require
guardrail to fall side
of walkway.
SKYLIGHT
PROTECTOR
•	 Provides fall
protection through
brittle surfaces such
as skylights and roof
lights.
LOCATIONS
Schools, shopping
centres, council
buildings etc.
•	 Provides a high level
of fall protection
in areas where
workmen may not be
on high alert.
•	 Light penetration is
not inhibited in any
way.
•	 Skylights larger than
2.0M may require
additional structure
to support mesh.
•	 Cleaning of large
skylights can be
inhibited by mesh
cover.
OVERHEAD RAIL
•	 Suitable for providing
fall protection to
workmen using a
retractable lanyard
and harness
accessing vehicles or
machinery inside a
shed or factory.
LOCATIONS
Train maintenance
depots, aircraft hangars,
confined pit entry etc.
•	 Provides unrestricted
movement to
workmen whilst
continually attached
to the system.
•	 In the case of a
fall, the load is
spread over the roof
structure due to the
beam action of the
rail.
•	 Requires suitable
support structure.
•	 User to be
competently trained
in the safe use of
the system and
equipment.
GROUP
17
SYSTEM DESIGN CRITERIA
FACADE, WINDOW AND CEILING ACCESS
SYSTEM APPLICATION ADVANTAGES LIMITATIONS
ROPE ACCESS
ANCHOR
•	 Suitable for
providing access to
building facades for
maintenance using a
rope access system
(abseil).
LOCATIONS
Multi-level apartments/
office blocks, hospitals,
TAFEs etc.
•	 A simple, cost
effective solution for
facade maintenance
using competent
personnel.
•	 Roof structure to
be designed to take
required loadings.
•	 Parapets need to be
structurally designed
to take rope loadings.
•	 Only to be used
by competent
personnel.
ROPE ACCESS RAIL
•	 Suitable for providing
access to building
facades and
particularly under
overhangs or shade
louvres.
•	 It allows easy lateral
mobility of the
operator connected to
the trolley system via
rope access systems.
LOCATIONS
Multi-level apartments/
office blocks, hospitals,
TAFEs etc.
•	 Due to easy
lateral mobility,
facade area can be
covered quickly and
effectively.
•	 System is suited to
multiple users where
required.
•	 Engineered system
support structure
required.
•	 System must be
positioned in a level
plane to ensure
smooth and easy
mobility.
•	 Only to be used
by competent
personnel.
CONCEALED ROPE
ACCESS RAIL
•	 Designed to be
mounted internally
with facility to
flush mount with
suspended or solid
ceiling systems.
•	 Well suited to
provide access
to out of reach
lighting systems or
internal atriums for
maintenance.
•	 Provides a flush fit
system with shadow
line effect when
incorporated within
the ceiling system.
•	 Provides safe
and easy access
for maintenance
personnel without
requiring ground
access equipment.
•	 Engineered system
support structure
required.
•	 System must be
positioned in a level
plane to ensure
smooth and easy
mobility.
•	 Only to be used
by competent
personnel.
NOTES	
WORKINGATHEIGHTS
CHECKLIST
1029MOUNTAIN HWY
BORONIA VIC 3155
AUSTRALIA
T	 1300301755
F	 1300881092
E	SALES@SAYFA.COM.AU
SAFETY IS A PRIORITY.WORKMEN ARE
RESPONSIBLE TO UNDERTAKE WORK AT HEIGHTS
IN ACCORDANCE WITH THE COMPANY OHS
POLICY &CURRENT SAFETY REGULATIONS
DISCLAIMER
All product specifications and technical descriptions, recommendations and other information provided in this manual, are given as general guidance and
advice, and are to be read in conjunction with Sayfa Group installation instructions and any other data available and applicable to each particular standard
product or system. Use of such data is however the user’s sole responsibility, taking into account the intended application and actual conditions existing on the
particular worksite. Consequent selection of the right product for any particular use, remains the user’s ultimate responsibility. Sayfa Group is therefore not
obligated or liable for any direct or indirect, incidental or consequential damages, losses or expenses in connection with, or by reason of the suitability and use
of or otherwise, any product or system for any purpose. Implied warranties of merchantability or fitness for any particular purpose, are specifically excluded.
All Sayfa Group products must be installed and used by competent personnel trained in the selection, safe use and maintenance of fall arrest systems and
equipment by a Registered Training Organisation (RTO).
Installation not in accordance with Sayfa Group requirements or the use of non Sayfa Group components will void all certification and warranties.
WORKSITE NAME
ADDRESS
WORKPLACE MANAGER
PHONE EMAIL
DETAILS OF WORK TO BE DONE
CHECKLIST PRIOR TO WORK COMMENCEMENT
• RISK ASSESSMENT COMPLETED
REFERENCE NO.DATE / /
CONTRACTOR COMPANY
FOREMAN NAME
PHONE EMAIL
YES NO
• SAFE WORK METHOD COMPLETED YES NO
• WORKERS HAVE COMPLETED WORKING AT HEIGHTS TRAINING YES NO
• WORKERS FIT & HEALTHY YES NO
• PPE EQUIPMENT CHECKED FOR SUITABILITY YES NO
• ACCESS & FALL PROTECTION SYSTEM MAINTENANCE HAS BEEN DONE YES NO
• WORKERS CLEARLY UNDERSTAND ALL RISKS & CONTROL MEASURES YES NO
• EMERGENCY PLAN IN PLACE & UNDERSTOOD YES NO
• WORKSITE SAFETY INDUCTION COMPLETED YES NO
SIGNED / WORKPLACE MANGER SIGNED / CONTRACTOR FOREMAN
FOR PRODUCT TECHNICAL AND
SYSTEM OPERATION INFORMATION
VISIT SAYFA.COM.AU
CALL 1300301755
WORKING AT HEIGHTS
CONTACT US GROUP
Designed and manufactured by Sayfa Group. For all technical assistance contact Sayfa Group. SAYFAGROUP-10.5.2018
GROUP ACCESS PROTECT EQUIP
GROUP ACCESS PROTECT EQUIP
T	 1300301755
F	 1300881092
E	INFO@SAYFA.COM.AU
FOR MORE INFORMATION
VISIT SAYFA.COM.AU
ROUP ACCESS PROTECT EQUIP
GROUP ACCESS PROTECT EQUIP
THE SAYFA GROUP CONSISTS OF:
1029MOUNTAIN HWY
BORONIA VIC 3155
AUSTRALIA
THESAYFAGROUP
WESAVELIVES!
This is our Mission, and it drives our Vision to BRING EVERY WORKER HOME SAFELY.
Sayfa Group leads the industry in the design, installation and management of access, fall protection
and ground safety systems. As an Australian owned company, we engineer and rigorously test
our proprietary systems to exceed national and international standards. Simple installation and easy
to use systems are our key drivers for ensuring maximum effectiveness and improved safety
ensuring compliance with Occupational Health and Safety standards in the workplace.
OURVALUES
We are governed by the following principles in everything we do:
A 	– Accountability / Totally responsible and answerable for our actions.
L 	 – Loyalty / Steadfast and dependable based on our values in our dealings with one another.
I 	 – Integrity / Honest and sincere, we do what we say, on time every time.
V 	– Value Driven / Increase what’s of value in view of a win win plan for all.
E 	 – Enthusiastic / Motivated and inspired to continuously perform better.
COMMITMENT
We are passionate about our work with every product a testament to our commitment of world class
safety, quality and performance. Our obligation is to live up to our own high standards as well as those
of our customers and stakeholders ensuring total peace of mind.

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Sayfa working-at-heights-manual

  • 2. 5 9 7 3 8 10 2 4 12 6 RISK ASSESSMENT SOLUTION DESIGN CUSTOM FABRICATION SYSTEM INSTALLATION MAINTENANCE & RECERTIFICATION MANAGEMENT ASSISTANCE 1 IT’S THE SAYFA WAY Sayfa Group leads the industry in the design, installation and management of access, fall protection and ground safety systems. The In-Action model demonstrates access, fall and ground protection requirements for a commercial building design. Sayfa Group recommendations fulfill current workplace requirements for the safety of building maintenance subcontractors, employees and the general public. # DESCRIPTION 1 3 SIXTY Fall arrest anchors 2 TRAVEL 8 Roof or wall mount static lines 3 SENTRY Roof mount guardrails 4 ON-TRAK Roof walkways (yellow or grey) 5 PROTEX Skylight protectors 6 RAPTOR Overhead fall arrest rails For more information, please contact Sayfa Group directly. # DESCRIPTION 7 KATT Modular fixed ladders 8 VISTA Modular fold down ladders 9 ALTO Step ladders & step bridges 10 ALTO Stairs & platforms 12 SKYDORE Roof access hatches ABOUT SAYFA
  • 3. GROUP 3 WORKING AT HEIGHTS RESPONSIBILITIES 2. HAVE A ‘WORKING AT HEIGHTS’ SAFETY POLICY This document outlines the company’s standard operating procedures including non conformance protocols. 4. ENSURE RISKS ARE DOCUMENTED & CONTROLLED Suitable control of risks in accordance with the Hierarchy of Control must be in place. 8. KNOW WHAT SAFETY MEASURES ARE PROVIDED The type of system installed, where it is located and when last it was maintained, is very important. 5. SAFE WORK METHODS MUST BE DOCUMENTED Following a risk assessment and worker competency check. A documented work method must be done prior to work commencing. 6. PROVIDE WORK-SITE & SYSTEM INDUCTION Site conditions and specific instructions on systems and equipment installed must be communicated to workmen. 7. HAVE AN EMERGENCY PLAN Accidents can happen. Ensure you have a clear emergency and rescue plan in place. 3. DOCUMENTED SYSTEMS & PROCEDURES IN PLACE Avoid verbal instructions only. A well documented and visual plan means everybody is in the know. 1. KNOW THE LAW Your must know and abide by your responsibilities as manager of the workplace. DISCLAIMER This diagram is provided as a guide only and cannot be deemed to cover all responsibilities associated with working at heights. It is the responsibility of the person in charge of the workplace to ensure all risks are identified and managed in a safe and compliant manner. AS THE OWNER OR MANAGER OF THE WORKPLACE,YOU HAVE THE PRIMARY DUTY OF CARE TO ENSURE WORKER SAFETY
  • 4. GROUP 4 WORKING AT HEIGHTS FREQUENTLY ASKED QUESTIONS WHEN IS FALL PROTECTION REQUIRED? Falls are a major cause of death and serious injury in the workplace. Most workplaces would have some need to work at height whether it be roof and gutter maintenance, loading of trucks, maintenance to machinery etc. All working at height tasks require careful consideration for fall protection measures to be put in place. Fall protection is required when any work above the ground or a solid surface is required. The regulations recommend that a fall protection system be provided when working above 2 metres, however this does not mean that work under 2 metres does not require risk control measures to be implemented. WHO IS RESPONSIBLE? As per the Occupational Health and Safety Act 2004, the Occupational Health and Safety Regulations 2007 and the Work Health Safety legislation (WHS) ACT 2011, the owner or manager of the workplace has the primary duty of care under the Work Health and Safety (WHS) Act to ensure that employees and subcontractors are not exposed to health and safety risks whilst undertaking work on the premises. The person in control of the workplace has specific obligations under the WHS Regulations to manage any fall related risk including the following: • Where reasonably practicable, any work exposed to the risk of a fall be rather done on the ground or a solid construction. • Provide adequate and safe access to and from the work zone. • Minimise the risk of a fall by providing a fall protection device (guardrailing or barrier systems), a work positioning system (an adjustable length lanyard and harness system or rope access/abseil system) or a fall arrest system (harness and fixed lanyard system connected to an anchorage). • Provide adequate instruction and guidance to employees and subcontractors in the safe use and maintenance of safety systems provided. Workers have a duty of care to ensure they take reasonable care for their own health and safety as well as other persons around them. Workers must comply with guidance and procedures set out by the workplace manager and be responsible in reporting any unsafe situation to the workplace manager. WHAT IS THE HIERARCHY OF CONTROL FOR WORKING AT HEIGHT? The first priority is to eliminate the risk of a fall, that is, to ensure a fall from height cannot occur by either eliminating the need to work above the ground or to provide a solid elevated construction on which to work from. If it is not reasonably practicable to eliminate the risk of fall the risk must be minimised through the application of control measures lower down on the Hierarchy of Control. The Hierarchy of Control is as follows; Elimination: Eliminate the hazard. Undertake the work from ground level or from a solid construction. Redesign should be considered to eliminate the need for working at height. Substitution: Change the control measure to undertake the work from a safe zone. Relocation of equipment requiring maintenance should be considered to eliminate the requirement for the operator to enter the danger zone. Isolation: Separate the operator from the hazard by means of passive fall protection. A plant screen, barrier or guardrail will effectively prevent a fall whilst maintenance is being undertaken. Engineering: Manage the risk using an engineered control. Work undertaken using fall arrest systems requires operator training but it will prevent a fall from occurring when used correctly. Administration: Control the risk using procedure. Control the environment using signage, demarcation line marking and operational instructions. It is important to note that the level of Hierarchy of Control is equivalent to the risk of injury, as a result of operator incompetence. A lesser control measure requires greater skill of the operator and is therefore the least preferred.
  • 5. GROUP 5 WORKING AT HEIGHTS IMPORTANT INFORMATION MUST BE READ PRIOR TO UNDERTAKING WORK AT HEIGHTS 1. Ensure all workplace OH&S requirements are identified and understood. A risk assessment with a safe work method procedure must be completed and approved by management prior to work commencing. 2. Authorisation to access any risk area must be obtained from the person in control of the workplace. 3. Persons must not be allowed to work alone in fall arrest situations in case emergency rescue assistance or first aid is required. 4. All applicable Australian Standards, OHS Acts & Regulations, and Codes of Practice & Guidelines must be read and obeyed when working at heights. 5. Prior to use of fall protection equipment, ensure all operating procedures have been read and properly understood. 6. Fall arrest systems must only be used by competent persons who have experience and training in the safe use of the system and associated equipment. Training must be undertaken by a Registered Training Organistation (RTO). 7. Only approved full body harness, gear and equipment with an energy absorber certified to Australian Standards AS/NZS 1891 is to be used with any fall arrest system. 8. Visually inspect the system for damage prior to use. The system must not be used if there is any deterioration or deformation of components or the structure to which the system is attached. 9. If the safety system is damaged or has arrested a fall, discontinue use until it has been fully inspected and recertified by a competent height safety equipment inspector. 10. Ensure all fixings, fittings and components are securely attached. Any tightening, adjustment or replacement of components must be carried out by a competent height safety inspector. 11. Access and fall protection systems require periodic inspection and maintenance by a qualified height safety inspector. The system MUST NOT be used if the service date is overdue. 12. A rescue plan must be formulated and ready for implementation prior to using any fall arrest system. 13. All applicable Australian Standards, OHS Acts & Regulations, and Codes of Practice & Guidelines must be read and obeyed when working at heights. 14. This user manual does not replace the need for completing a recognised height safety training course by a Registered Training Organisation (RTO). Failure to follow all warnings, usage and maintenance instructions may result in serious injury or death.
  • 6. GROUP 6 WORKING AT HEIGHTS MAINTENANCE REQUIREMENTS THE IMPORTANCE OF PERIODICAL SYSTEM AND EQUIPMENT MAINTENANCE The maintenance of any fall protection system is mandatory as per Australian Standards and Codes of Practice as well as manufacturer’s requirements. As fall protection systems are designed to save lives, the operating efficiency and durability of the equipment is essential. A visual inspection of the system and equipment must be carried out prior to any system or equipment being used as a first line of defence against the hazards of faulty equipment. It is important to also determine the frequency of use as well as the environment in which the systems are required to perform. Corrosive, harsh environments or excessive use will require more frequent inspections as a safeguard. Periodical certification maintenance of access and fall protection systems must be carried out by a qualified height safety system inspector trained in the selection, safe use and maintenance of access and fall protection systems. Each individual system requires a maintenance data plate or tag to confirm when the last maintenance check was performed and when next due. All maintenance details must be clearly documented and retained for easy access if required. The inspection periods as indicated below are suitable for systems used on a non frequent basis in a non corrosive, mild environment. INSPECTION Harness Gear & Equipment 6 monthly inspection by height safety equipment inspector Webbing or fibre rope horizontal and vertical life lines 6 monthly inspection by height safety equipment inspector Anchor Points 12 monthly inspection by height safety equipment inspector Horizontal & Vertical Static Lines 12 monthly inspection by height safety equipment inspector Passive access and fall protection systems - Fixed ladders - Guardrails - Platforms - Walkway 12 monthly inspection by competent person
  • 7. GROUP 7 WORKING AT HEIGHTS SAFE WORK METHOD STATEMENT (SWMS) THE IMPORTANCE OF COMPLETING A SAFE WORK METHOD STATEMENT (SWMS) • Regular inspections and observations must be conducted by the person in charge of the workplace to ensure the SWMS is being complied with. • Employee and subcontractor toolbox talks must be undertaken to identify, control and communicate site hazards. • Work must cease immediately if an incident or near miss occurs. The SWMS must be amended in consultation with relevant persons to ensure the incident will not re-occur. • The SWMS must be easily accessible for inspection or review and must be retained until work has been completed. All persons involved in working at height tasks must have the SWMS communicated to them prior to work commencement. PERSONAL PROTECTIVE EQUIPMENT REQUIRED WHEN WORKING AT HEIGHTS Ensure all PPE meets relevant Australian Standards. Regular inspection to ensure suitability and good working order to be carried out by the workplace manager. WORKER COMPETENCY ASSESSMENT IS ESSENTIAL WHEN WORKING AT HEIGHTS Prior to work commencing, ensure correct competency of worker as recommended: • Must be fit and healthy with no recent track record of symptoms that could affect the safety of the worker. • Must have completed a Working At Heights Competency Training Course by a Registered Training Organisation (RTO) within the last 3 years. • Must have completed an Industry OH&S Induction Course (Red Card or White Card) by a Registered Training Organisation (RTO). • Must have sufficient competence to use the fall protection systems provided through a combination of experience and training or be under the control of a suitably competent operator. FOOT PROTECTIONHEAD PROTECTION HI VISIBILITYHAND PROTECTION HARNESS EQUIPMENT DISCLAIMER All product specifications and technical descriptions, recommendations and other information provided in this manual, are given as general guidance and advice, and are to be read in conjunction with Sayfa Group installation instructions and any other data available and applicable to each particular standard product or system. Use of such data is however the user’s sole responsibility, taking into account the intended application and actual conditions existing on the particular worksite. Consequent selection of the right product for any particular use, remains the user’s ultimate responsibility. Sayfa Group is therefore not obligated or liable for any direct or indirect, incidental or consequential damages, losses or expenses in connection with, or by reason of the suitability and use of or otherwise, any product or system for any purpose. Implied warranties of merchantability or fitness for any particular purpose, are specifically excluded. All Sayfa Group products must be installed and used by competent personnel trained in the selection, safe use and maintenance of fall arrest systems and equipment by a Registered Training Organisation (RTO). Installation not in accordance with Sayfa Group requirements or the use of non Sayfa Group components will void all certification and warranties. Suitability of support structure and design layout of system is the responsibility of the installer and should be verified by a structural engineer or a site specific live load test done to ensure conformance. Maintenance and usage of the system in accordance with Sayfa Group requirements is the responsibility of the owner or manager of the workplace. Sayfa Group maintains a policy of continuous improvement and development, and therefore reserves the right to modify, amend or otherwise alter product and system designs and specifications, models and part numbers, colours and pricing etc without prior notice. Errors and omissions are excepted, and Sayfa Group accepts no liability for incorrect information, errors or omissions.
  • 8. GROUP 8 WORKING AT HEIGHTS SAFE WORK METHOD STATEMENT (SWMS) TASK HAZARD & RISK CONTROL MEASURES OUTDOOR WORK -- Exposure to UV rays causing sunburn & skin disorder -- Provide appropriate UV protection to include sun-screen, sunglasses and wide brimmed hats ACCESSING ELEVATED AREAS VIA LADDER, STEPS OR STAIRWAY SUCH AS: -- ROOFS -- PLATFORMS -- TOWERS -- STRUCTURES -- ETC -- Slips and trips causing injury -- Fall from height causing severe injury or death -- Falling objects possibly injuring persons below -- Do not work alone -- Only trained/competent personnel to work at heights -- Barricade a No Go Zone below the access point preventing unauthorised access within the work area -- Do not access in inclement weather conditions -- Use ladders for access only and not to work off -- Portable ladders over 6.0M should not be used -- Portable ladders must be restrained to prevent ladder slip or movement -- Ladders must extend above the exit landing by at least 1.0M -- Fixed ladders above 3.0M should include fall protection -- When climbing ladders, 3 points of contact must be maintained at all times -- All tools and accessories to be securely tethered to workmen MANUAL HANDLING OF EQUIPMENT -- Slips and trips causing injury -- Fall from height causing severe injury or death -- Falling objects possibly injuring persons below -- Do not work alone -- Only trained/competent personnel to work at heights -- Barricade a No Go Zone below the area of manual handling preventing unauthorised access -- Avoid manual handling of equipment in inclement weather -- Workmen to be fully protected from accessing beyond the fall edge -- Avoid manhandling of equipment by hoisting -- Crane lift or use mechanical hoisting device preferentially USE OF FALL ARREST HARNESS GEAR & EQUIPMENT FOR SAFETY WHILST PERFORMING LIGHT TO MEDIUM MAINTENANCE DUTIES ABOVE 2.0M -- Fall from height causing severe injury or death -- Suspension trauma as a result of free fall causing blood flow restriction -- Slips and trips causing injury -- Do not work alone -- Only trained/competent personnel to use fall arrest systems -- Do not use if equipment is out of date or damaged -- Always work in fall restraint where possible (no access beyond fall edge) -- Rope line lanyard slack to be kept to a minimum -- A rescue plan must be in place WORKING ON LOW PITCHED AREAS (UNDER 15˚) WITHIN 2.0M OF A FALL EDGE FOR GENERAL MAINTENANCE: -- GUTTER MAINTENANCE -- ROOF MAINTENANCE -- SKYLIGHT CLEANING -- WINDOW CLEANING -- ROOF MOUNTED EQUIPMENT MAINTENANCE -- ETC -- Slips and trips causing injury -- Fall from height causing severe injury or death -- Falling objects possibly injuring persons below -- Do not work alone -- Only trained/competent personnel to work at heights -- Barricade a No Go Zone below the working area to prevent unauthorised access within the work area -- Do not work at heights in inclement weather -- Provide suitable fall protection to prevent access beyond the fall edge -- Skylights/brittle roofs to be barricaded or suitable protective overlay provided -- All tools and accessories to be securely tethered to workmen -- Equipment/materials that could be blown off roof to be securely tethered RISK ASSESSMENT CHECKLIST WHEN WORKING AT HEIGHTS
  • 9. GROUP 9 WORKING AT HEIGHTS SAFE WORK METHOD STATEMENT (SWMS) TASK HAZARD & RISK CONTROL MEASURES WORKING ON STEEPER PITCHED ELEVATED AREAS IN EXCESS OF 15˚ FOR GENERAL MAINTENANCE: -- GUTTER MAINTENANCE -- ROOF MAINTENANCE -- SKYLIGHT CLEANING -- WINDOW CLEANING -- ROOF MOUNTED EQUIPMENT MAINTENANCE -- ETC -- Slide/roll at any point on elevated area resulting in fall from height causing severe injury or death -- Slips and trips causing injury -- Falling objects possibly injuring persons below -- Do not work alone -- Only trained/competent personnel to work at heights -- Barricade a No Go Zone below the working area to prevent unauthorised access -- Do not work at heights in inclement weather -- Provide suitable fall protection to prevent rolling or sliding off roof. If anchor/static line system is used, operator must maintain 100% attachment ie. connected to the system and working in restraint at all times -- Skylights/brittle roofs to be barricaded or suitable protective overlay provided -- All tools and accessories to be securely tethered to workmen -- Equipment/materials that could be blown off roof to be securely tethered WORKING ON AN ELEVATED OBJECT INSIDE A BUILDING OR STRUCTURE: -- LARGE VEHICLE MAINTENANCE -- TRAIN MAINTENANCE -- AEROPLANE MAINTENANCE -- ETC -- Slips and trips causing injury -- Fall from height causing severe injury or death -- Collision with surrounding or objects below -- Falling objects possibly injuring persons below -- Do not work alone -- Only trained/competent personnel to work at heights -- Barricade a No Go Zone below the working area to prevent unauthorised access -- Provide suitable fall protection to ensure workmen are protected from colliding with surrounding or objects lower down -- All tools and accessories to be securely tethered to workmen DISCLAIMER This Safe Work Method Statement is provided as a guide only and cannot be deemed to cover all risks associated with working at heights. A Safe Work Method Statement must be job specific once a detailed Risk Assessment has been completed. This document must be compiled and authorised by the person in charge of the workplace and must be communicated to all persons involved in the working at heights tasks. NOTES:
  • 10. GROUP 10 WORKING AT HEIGHTS CONTACT DETAILS LOCAL GOVERNMENT CONTACT INFORMATION W / australia.gov.au SAFE WORK AUSTRALIA W / safeworkaustralia.gov.au T / 02 6121 5317 E / info@swa.gov.au WORKSAFE VICTORIA W / worksafe.vic.gov.au T / 03 9641 1444 E / info@worksafe.vic.gov.au WORKCOVER TASMANIA W / workcover.tas.gov.au T / 1300 366 322 E / workcover@justice.tas.gov.au WORKCOVER NEW SOUTH WALES W / workcover.nsw.gov.au T / 13 10 50 E / contact@workcover.nsw.gov.au WORKCOVER QUEENSLAND W / worksafe.qld.gov.au T / 1300 362 128 WORKSAFE WESTERN AUSTRALIA W / worksafe.wa.gov.au T / 1300 307 877 E / safety@commerce.wa.gov.au SAFE WORK SOUTH AUSTRALIA W / safework.sa.gov.au T / 1300 365 255 E / help@safework.sa.gov.au WORKSAFE NORTHERN TERRITORY W / worksafe.nt.gov.au T / 1800 193 111 E / ntworksafe@nt.gov.au
  • 11. GROUP 11 WORKING AT HEIGHTS SOURCES OF INFORMATION USEFUL SOURCES OF INFORMATION / RESOURCES Worksafe & Workcover publications available 1. Safe Working at Heights 2006 (NSW) 2. Basic Steps to Preventing Falls from Heights, (1st Edition, June 2005) 3. Prevention of Falls in General Construction, (1st Edition 2008) 4. Prevention of Falls – Working on Roofs, (1st Edition, June 2005) 5. Prevention of Falls – Ladders, (1st Edition, June 2005) 6. Prevention of Falls – Contractor Management, (1st Edition, June 2005) 7. Designing Safer Buildings and Structures, (1st Edition, December 2005) IMPORTANT STANDARDS AND RELEVANT REGULATIONS Fixed Platforms, Walkways, Stairways and Ladders Part 1: Safety Belts and Harnesses Part 2: Horizontal Lifeline and Rail Systems Part 3: Fall Arrest Devices Part 4: Selection, Use and Maintenance of Industrial Fall Arrest Systems and Devices Safe Working in a Confined Space Industrial Rope Access Systems Manufacturers requirements for single point anchors Australian Standards AS1657:2018 AS/NZS 1891.1 AS/NZS 1891.2 AS/NZS 1891:3 AS/NZS 1981.4 AS2625 AS/NZS 4488 AS/NZS 5532 OTHER • Work Health and Safety ACT 2011 • Work Health and Safety Regulations 2011 • Respective Government Workplace Authority, Worksafe, WorkCover or OHS • ARAA Industry Code
  • 12. GROUP 12 SYSTEM DESIGN CRITERIA ACCESS ONTO ROOFS SYSTEM APPLICATION ADVANTAGES LIMITATIONS LADDER SUPPORT BRACKET • Suitable for use with a portable ladder up to 4.0M. Ladder bracket prevents any movement or slipping of ladder. LOCATIONS Aged care units, school classrooms, council buildings etc. • A Katt ladder bracket stops sideways and feet slippage of a portable ladder. No restraint needed at base of ladder. • Can be profiled to suit various mounting requirements and roof pitches. • Not recommended for use above 4.0M. FOLD DOWN LADDER • Provides safe and controlled access from inside the building through an access hatch. A ceiling ladder with retractable stiles provides access between the internal ceiling and roof area. LOCATIONS Multi level office / apartment buildings • Folds away into ceiling when not in use. • Provides a safe means of access onto high roofs if the building has internal offices or mezzanines. • Added security against unwanted persons on the roof. Access is well controlled. • Designed for use with both suspended and solid ceiling applications. • Safe and easy to use by any maintenance personnel. • Requires a minimum of 2.0M working area footprint. ROOF ACCESS HATCH • For use with an internal ladder system providing a roof opening for access by maintenance personnel. LOCATIONS Multi level office/ apartment buildings • Ensures a high level of safety as hatch can be positioned away from any fall edges. • Safe and easy use by maintenance personnel. • Not ideal for roofs with pitch above 20˚ as hatch becomes difficult to operate.
  • 13. GROUP 13 SYSTEM DESIGN CRITERIA ACCESS ONTO ROOFS SYSTEM APPLICATION ADVANTAGES LIMITATIONS VERTICAL LINE LADDER • For use on external of building up to 12.0M. An intermediate rest platform at 6.0M intervals is required. • A ladder head access walkway with guardrails provides safe access onto the safe zone of the roof. LOCATIONS Industrial buildings, hospitals, office blocks, sports centres etc. • Ladder fall arrest system provides constant fall protection at any point on the ladder. • Requires minimal floor footprint. • Simple to use by competent personnel. • Not ideally suited to high frequency usage. • User to be competently trained in safe use of the ladder fall arrest system. • Single person operation. • Maintenance tools and equipment will need to be separately hoisted onto roof. CAGED LADDER • For use on external of building for access up to 6.0M. Consecutive ladders with a change of direction platform are required thereafter if more height is required. • A ladder head access walkway with guardrails provides safe access onto the safe zone of the roof. LOCATIONS Industrial buildings, hospitals, office blocks, sports centres etc. • User does not require safety harness competency to use the system. • No harness gear required. • Easier to climb than a vertical ladder system. • Ladder cage with cage gate provides greater protection against unauthorised users • Cage may limit bulky items being carried up the ladder. • Single person operation. • Requires a larger floor footprint area. MINI ACCESS LADDER • Suitable for access up to 3.5M. • Ideally suited where access from one roof level to another is required. LOCATIONS Industrial buildings, apartments, shopping centres etc. • Safe and easy access. • Low visual impact. • Above 3.5M will require a ladder cage or fall arrest system.
  • 14. GROUP 14 SYSTEM DESIGN CRITERIA ACCESS ONTO ROOFS SYSTEM APPLICATION ADVANTAGES LIMITATIONS STEP LADDER • For providing primary access between varying levels up to 6.0M. LOCATIONS Distribution high bay warehouses, industrial buildings, training venues etc. • Ideal for high frequency use by multiple tradespersons. • Allows for carrying of tools and equipment onto elevated area • Very safe and unrestricted access. • Requires a large floor footprint area. • Very visual and not easy to blend in with surrounds. • Requires structural dedicated supports off building structure. • User must face ladder at all times. STEP OVER • For use on roof area providing safe access over low height protruding walls and services. LOCATIONS Warehouses, apartments, factories/ units etc. • Safe and easy access for maintenance personnel. • No fall protection harness gear required. • Steps must not exceed 450mm in height. An alternative configuration will be required above this height. STEP BRIDGE • For use on roof area providing safe access over higher protruding walls or duct and pipework. LOCATIONS Industrial buildings, shopping centres, hospitals etc. • Safe and easy access for maintenance personnel. • No fall protection harness gear required. • Bridges required to span longer than 3.0M may require additional supports.
  • 15. GROUP 15 SYSTEM DESIGN CRITERIA FALL PROTECTION AT HEIGHTS SYSTEM APPLICATION ADVANTAGES LIMITATIONS ANCHOR POINT • Suitable for providing fall protection to workmen using a lanyard and fall arrest harness for maintenance of gutters and roof area within the unsafe zone. • Ideally suited for low to medium frequency usage. LOCATIONS Industrial buildings, hospitals, schools, council buildings, aged care units etc. • Works well in covering complex or irregular roof outlines. • Simple and effective use by competent personnel. • Better suited to lower pitched roofs up to 15° as operator is required to detach from the system between anchors. • User to be competently trained in safe use of the system and equipment. • Excess lanyard length can lead to pendulum action resulting in a fall. • Single person use per anchor. STATIC LINE • Suitable for providing fall protection to workmen using a lanyard and fall arrest harness for maintenance of gutters and roof area within the unsafe zone. • Ideally suited to long runs of fall edge, narrow roof areas and steeper roofs where workmen are required to be anchored continually. • Provides effective fall protection over brittle roofs and skylights. LOCATIONS Industrial buildings, hospitals, aged care units and canopy roofs. • Workman remains continually attached to the system as he traverses across the roof. • Less adjustment of rope lanyard length as the static line travels parallel to roof edge. • Suitable for multiple users. • User to be competently trained in safe use of the system and equipment. • Not ideal for complex roof shapes. • Max 30˚ roof pitch. GUARDRAIL • Provides an effective fall prevention barrier for workmen in or near a fall zone. • Best suited system for high frequency access. LOCATIONS Industrial buildings, shopping centres, hospitals • Highest level of fall protection. • No harness PPE required. • Fold down guardrail system available where visual impact is an issue. • On steeper pitched roofs ie. 20° above, a restraint system will still be required to stop workmen slipping.
  • 16. GROUP 16 SYSTEM DESIGN CRITERIA FALL PROTECTION AT HEIGHTS SYSTEM APPLICATION ADVANTAGES LIMITATIONS ROOF WALKWAY • Suitable for providing dedicated access routes over brittle or slippery roof areas. It also clearly indicates allowable traffic routes to key maintenance areas. LOCATIONS Industrial buildings, hospitals, shopping centres, sports centres etc. • Provides higher level of control as users are given a dedicated access route. • Provides protection to the roof deck especially in high traffic areas. • Provides added safety assurance to maintenance personnel. • System is required to be leveled above 4° roof pitch. • Walkway within 3.0M of a fall edge will require guardrail. • Roof pitch in excess of 12° will require guardrail to fall side of walkway. SKYLIGHT PROTECTOR • Provides fall protection through brittle surfaces such as skylights and roof lights. LOCATIONS Schools, shopping centres, council buildings etc. • Provides a high level of fall protection in areas where workmen may not be on high alert. • Light penetration is not inhibited in any way. • Skylights larger than 2.0M may require additional structure to support mesh. • Cleaning of large skylights can be inhibited by mesh cover. OVERHEAD RAIL • Suitable for providing fall protection to workmen using a retractable lanyard and harness accessing vehicles or machinery inside a shed or factory. LOCATIONS Train maintenance depots, aircraft hangars, confined pit entry etc. • Provides unrestricted movement to workmen whilst continually attached to the system. • In the case of a fall, the load is spread over the roof structure due to the beam action of the rail. • Requires suitable support structure. • User to be competently trained in the safe use of the system and equipment.
  • 17. GROUP 17 SYSTEM DESIGN CRITERIA FACADE, WINDOW AND CEILING ACCESS SYSTEM APPLICATION ADVANTAGES LIMITATIONS ROPE ACCESS ANCHOR • Suitable for providing access to building facades for maintenance using a rope access system (abseil). LOCATIONS Multi-level apartments/ office blocks, hospitals, TAFEs etc. • A simple, cost effective solution for facade maintenance using competent personnel. • Roof structure to be designed to take required loadings. • Parapets need to be structurally designed to take rope loadings. • Only to be used by competent personnel. ROPE ACCESS RAIL • Suitable for providing access to building facades and particularly under overhangs or shade louvres. • It allows easy lateral mobility of the operator connected to the trolley system via rope access systems. LOCATIONS Multi-level apartments/ office blocks, hospitals, TAFEs etc. • Due to easy lateral mobility, facade area can be covered quickly and effectively. • System is suited to multiple users where required. • Engineered system support structure required. • System must be positioned in a level plane to ensure smooth and easy mobility. • Only to be used by competent personnel. CONCEALED ROPE ACCESS RAIL • Designed to be mounted internally with facility to flush mount with suspended or solid ceiling systems. • Well suited to provide access to out of reach lighting systems or internal atriums for maintenance. • Provides a flush fit system with shadow line effect when incorporated within the ceiling system. • Provides safe and easy access for maintenance personnel without requiring ground access equipment. • Engineered system support structure required. • System must be positioned in a level plane to ensure smooth and easy mobility. • Only to be used by competent personnel.
  • 18. NOTES WORKINGATHEIGHTS CHECKLIST 1029MOUNTAIN HWY BORONIA VIC 3155 AUSTRALIA T 1300301755 F 1300881092 E SALES@SAYFA.COM.AU SAFETY IS A PRIORITY.WORKMEN ARE RESPONSIBLE TO UNDERTAKE WORK AT HEIGHTS IN ACCORDANCE WITH THE COMPANY OHS POLICY &CURRENT SAFETY REGULATIONS DISCLAIMER All product specifications and technical descriptions, recommendations and other information provided in this manual, are given as general guidance and advice, and are to be read in conjunction with Sayfa Group installation instructions and any other data available and applicable to each particular standard product or system. Use of such data is however the user’s sole responsibility, taking into account the intended application and actual conditions existing on the particular worksite. Consequent selection of the right product for any particular use, remains the user’s ultimate responsibility. Sayfa Group is therefore not obligated or liable for any direct or indirect, incidental or consequential damages, losses or expenses in connection with, or by reason of the suitability and use of or otherwise, any product or system for any purpose. Implied warranties of merchantability or fitness for any particular purpose, are specifically excluded. All Sayfa Group products must be installed and used by competent personnel trained in the selection, safe use and maintenance of fall arrest systems and equipment by a Registered Training Organisation (RTO). Installation not in accordance with Sayfa Group requirements or the use of non Sayfa Group components will void all certification and warranties. WORKSITE NAME ADDRESS WORKPLACE MANAGER PHONE EMAIL DETAILS OF WORK TO BE DONE CHECKLIST PRIOR TO WORK COMMENCEMENT • RISK ASSESSMENT COMPLETED REFERENCE NO.DATE / / CONTRACTOR COMPANY FOREMAN NAME PHONE EMAIL YES NO • SAFE WORK METHOD COMPLETED YES NO • WORKERS HAVE COMPLETED WORKING AT HEIGHTS TRAINING YES NO • WORKERS FIT & HEALTHY YES NO • PPE EQUIPMENT CHECKED FOR SUITABILITY YES NO • ACCESS & FALL PROTECTION SYSTEM MAINTENANCE HAS BEEN DONE YES NO • WORKERS CLEARLY UNDERSTAND ALL RISKS & CONTROL MEASURES YES NO • EMERGENCY PLAN IN PLACE & UNDERSTOOD YES NO • WORKSITE SAFETY INDUCTION COMPLETED YES NO SIGNED / WORKPLACE MANGER SIGNED / CONTRACTOR FOREMAN
  • 19. FOR PRODUCT TECHNICAL AND SYSTEM OPERATION INFORMATION VISIT SAYFA.COM.AU CALL 1300301755 WORKING AT HEIGHTS CONTACT US GROUP Designed and manufactured by Sayfa Group. For all technical assistance contact Sayfa Group. SAYFAGROUP-10.5.2018
  • 20. GROUP ACCESS PROTECT EQUIP GROUP ACCESS PROTECT EQUIP T 1300301755 F 1300881092 E INFO@SAYFA.COM.AU FOR MORE INFORMATION VISIT SAYFA.COM.AU ROUP ACCESS PROTECT EQUIP GROUP ACCESS PROTECT EQUIP THE SAYFA GROUP CONSISTS OF: 1029MOUNTAIN HWY BORONIA VIC 3155 AUSTRALIA THESAYFAGROUP WESAVELIVES! This is our Mission, and it drives our Vision to BRING EVERY WORKER HOME SAFELY. Sayfa Group leads the industry in the design, installation and management of access, fall protection and ground safety systems. As an Australian owned company, we engineer and rigorously test our proprietary systems to exceed national and international standards. Simple installation and easy to use systems are our key drivers for ensuring maximum effectiveness and improved safety ensuring compliance with Occupational Health and Safety standards in the workplace. OURVALUES We are governed by the following principles in everything we do: A – Accountability / Totally responsible and answerable for our actions. L – Loyalty / Steadfast and dependable based on our values in our dealings with one another. I – Integrity / Honest and sincere, we do what we say, on time every time. V – Value Driven / Increase what’s of value in view of a win win plan for all. E – Enthusiastic / Motivated and inspired to continuously perform better. COMMITMENT We are passionate about our work with every product a testament to our commitment of world class safety, quality and performance. Our obligation is to live up to our own high standards as well as those of our customers and stakeholders ensuring total peace of mind.