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SCHC
WELCOMES
  YOU
AGENDA
1   Who is SCHC?
2   Why we are needed.
3   What we offer in our Programs &
    Services.
4   How we are funded.
Who is SCHC?
• Scarborough - conveys our reach, unifies our many programs
  across multiple sites and recognizes all of the incredible work we
  are doing in diverse Scarborough communities
• Centre - in the middle of our name; moves us from simply being
  an organization that provides services out of a building and
  reflects our roles as client-centred, integrated and engaged in our
  communities
• Healthy - conveys the dynamic nature of health and also
  acknowledges that all of our programs contribute to the health of
  individuals and groups
• Communities - affirms the multiple groups we serve within
  Scarborough (we work with diverse groups across
  neighborhoods, generations and cultures); this contributes to
  creating one unified and healthy community.
The meaning of
               our LOGO



• The fluid line represents the flexible and
  proactive nature of our organization.
• The nucleus or dot in the middle symbolizes
  our commitment to always center our work on
  the individuals and communities we serve.
OUR PROFILE
• Holistic range of health and wellness services from early years
  to end of life care for individuals and families across
  Scarborough communities
• Integrated programming focused on clinical services, seniors’
  health and improving overall community health by addressing
  the 12 Determinants of Health
• Culturally competent programs offered in Mandarin,
  Cantonese, Tamil, Urdu, Amharic, Arabic and Hindi
• Redefining traditional definitions of health since 1977.
ABOUT US
After acquiring not-for-profit status, SCHC built on the initial services of our Meals-on-
          Wheels, home support, transportation, and family support programs.

After a successful rebranding campaign, we employ over 130 staff, engage over 15,000
      volunteers, and operate 38 distinct and integrated services across 10 sites that
                 works together to improve the health of our community.

  We provide medical assistance through our clinics, are involved in a growing youth
   program, and have a multitude of social support programs including a food bank.

 In order to remain a proactive, client-centred organization, we’ve continued to work
      closely with our community members, foster partnerships with initiatives that
            address pressing needs while setting new standards of excellence.
OUR ORGANIZATION
Community Mission/Vision/Values




 Seniors’ Health Integration &         Clinical Integration &
     Engagement Director               Engagement Director

                                 CEO
                       Quality Engagement
                            Manager
                   Communications & Resource
                     Development Manager


Community Health Integration &
                                       Chief Financial Officer
    Engagement Director




                        Strategic Priorities
WHY
WE ARE
NEEDED
12 Determinants
                  of Health

• Income and Social Status     • Personal Health Practices &
• Employment & Working           Coping Skills
  Conditions                   • Health Services
• Education                    • Social Support Networks
• Social Environments          • Biology and Genetic
• Physical Environments          Endowment
• Healthy Child Environments   • Gender
                               • Culture
SCHC’S 25,000
SCHC’S DEMOGRAPHIC
                      PRIORITIES
• Increase in senior population
• Higher concentration of poverty,
   – six of the priority neighbourhoods identified by United
     Way’s Strong Neighbourhood Taskforce are in
     Scarborough
   – over 100% growth in our food bank usage
• Increased South Asian & Chinese immigrant population
• Increase in diabetes prevalence
   – predicted 72% increase in the number of people diagnosed
     with diabetes in Canada (Diabetes Prevalence and Cost in Canada: 2000–2016)
Toronto’s Inner Suburbs Report
      (www.NeighbourhoodChange.ca: June 2011)
SCHC Ethnic Origin
             Projected for 2015

             9%                     English/Irish/Scottish
        8%              30%         Canadian
 8%
                                    East Indian
8%                                  Chinese
                              10%   Filipino
      10%
                                    Jamaican
                  17%
                                    Sri Lankan
                                    Other
OUR
PROGRAMS &
  SERVICES
CLIENT-CENTRED APPROACH
• Respect for client’s values, preferences and expressed needs
• Coordination and integration of care
• Information, communication and education, this includes cultural shifts
  needed for healthy relationships
• Physical comfort, this dimension addresses individual, institutional and
  system design (i.e. pain management, hospital design, and type and
  accessibility of services)
• Emotional support, empathy and emotional well-being are as important as
  evidence-based medicine in a holistic approach
• Involvement of family and friends, care giving includes more than clients
  and health professionals so that the larger community of caregivers are
  considered
• Transition and continuity, delivery systems provide for caring hand-offs
  between different providers and phases of care
CLIENTS SERVED BY PROGRAM AREA
                 2%
          8%
                                  Community Health
                          30%     Centre

15%                               Social Services


                                  Health Promotion


                                  Senior Services
               25%
                                  Family Resource
COMMUNITY HEALTH CLINIC
SENIORS &
CAREGIVER WELLNESS
COMMUNITY SUPPORT
FUNDING SOURCES
STRONG GROWTH
                                                               Revenue

$14,000,000
$12,000,000
$10,000,000
 $8,000,000
 $6,000,000
                                                                                                                                            Revenue
 $4,000,000
 $2,000,000
        $-
                                                        2000
              1994

                     1995

                            1996

                                   1997

                                          1998

                                                 1999



                                                               2001

                                                                      2002

                                                                             2003

                                                                                    2004

                                                                                           2005

                                                                                                  2006

                                                                                                         2007

                                                                                                                2008

                                                                                                                       2009

                                                                                                                              2010

                                                                                                                                     2011
               2004: $3 Million – 22 Staff
             2011: $10.3 Million – 120 Staff
Revenue Distribution
          4%     5%
     3%
4%                                    24%

 14%




                                46%



               CSS                          CHC
               Diabetes                     Youth & Children Services
               Social Support               ANC
               Hub
Resource Development 2013
www.schcontario.ca
For more information …
         Get involved on LinkedIn
Scarborough Centre for Healthy Communities
For more Information …
           Like us on Facebook
Scarborough Centre for Healthy Communities
For more information …
    Follow us on Twitter
         @SCHCOnt
For more information …
        View us on YouTube
Search SCHCONT and SCHCONTARIO
THANK YOU !


Gail Strachan
Manager, Communications and Resource Development
gstrachan@schcontario.ca
416-847-4170

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SCHC Overview 2013

  • 2. AGENDA 1 Who is SCHC? 2 Why we are needed. 3 What we offer in our Programs & Services. 4 How we are funded.
  • 3. Who is SCHC? • Scarborough - conveys our reach, unifies our many programs across multiple sites and recognizes all of the incredible work we are doing in diverse Scarborough communities • Centre - in the middle of our name; moves us from simply being an organization that provides services out of a building and reflects our roles as client-centred, integrated and engaged in our communities • Healthy - conveys the dynamic nature of health and also acknowledges that all of our programs contribute to the health of individuals and groups • Communities - affirms the multiple groups we serve within Scarborough (we work with diverse groups across neighborhoods, generations and cultures); this contributes to creating one unified and healthy community.
  • 4. The meaning of our LOGO • The fluid line represents the flexible and proactive nature of our organization. • The nucleus or dot in the middle symbolizes our commitment to always center our work on the individuals and communities we serve.
  • 5. OUR PROFILE • Holistic range of health and wellness services from early years to end of life care for individuals and families across Scarborough communities • Integrated programming focused on clinical services, seniors’ health and improving overall community health by addressing the 12 Determinants of Health • Culturally competent programs offered in Mandarin, Cantonese, Tamil, Urdu, Amharic, Arabic and Hindi • Redefining traditional definitions of health since 1977.
  • 6. ABOUT US After acquiring not-for-profit status, SCHC built on the initial services of our Meals-on- Wheels, home support, transportation, and family support programs. After a successful rebranding campaign, we employ over 130 staff, engage over 15,000 volunteers, and operate 38 distinct and integrated services across 10 sites that works together to improve the health of our community. We provide medical assistance through our clinics, are involved in a growing youth program, and have a multitude of social support programs including a food bank. In order to remain a proactive, client-centred organization, we’ve continued to work closely with our community members, foster partnerships with initiatives that address pressing needs while setting new standards of excellence.
  • 8. Community Mission/Vision/Values Seniors’ Health Integration & Clinical Integration & Engagement Director Engagement Director CEO Quality Engagement Manager Communications & Resource Development Manager Community Health Integration & Chief Financial Officer Engagement Director Strategic Priorities
  • 10. 12 Determinants of Health • Income and Social Status • Personal Health Practices & • Employment & Working Coping Skills Conditions • Health Services • Education • Social Support Networks • Social Environments • Biology and Genetic • Physical Environments Endowment • Healthy Child Environments • Gender • Culture
  • 12. SCHC’S DEMOGRAPHIC PRIORITIES • Increase in senior population • Higher concentration of poverty, – six of the priority neighbourhoods identified by United Way’s Strong Neighbourhood Taskforce are in Scarborough – over 100% growth in our food bank usage • Increased South Asian & Chinese immigrant population • Increase in diabetes prevalence – predicted 72% increase in the number of people diagnosed with diabetes in Canada (Diabetes Prevalence and Cost in Canada: 2000–2016)
  • 13. Toronto’s Inner Suburbs Report (www.NeighbourhoodChange.ca: June 2011)
  • 14. SCHC Ethnic Origin Projected for 2015 9% English/Irish/Scottish 8% 30% Canadian 8% East Indian 8% Chinese 10% Filipino 10% Jamaican 17% Sri Lankan Other
  • 15. OUR PROGRAMS & SERVICES
  • 16. CLIENT-CENTRED APPROACH • Respect for client’s values, preferences and expressed needs • Coordination and integration of care • Information, communication and education, this includes cultural shifts needed for healthy relationships • Physical comfort, this dimension addresses individual, institutional and system design (i.e. pain management, hospital design, and type and accessibility of services) • Emotional support, empathy and emotional well-being are as important as evidence-based medicine in a holistic approach • Involvement of family and friends, care giving includes more than clients and health professionals so that the larger community of caregivers are considered • Transition and continuity, delivery systems provide for caring hand-offs between different providers and phases of care
  • 17. CLIENTS SERVED BY PROGRAM AREA 2% 8% Community Health 30% Centre 15% Social Services Health Promotion Senior Services 25% Family Resource
  • 22. STRONG GROWTH Revenue $14,000,000 $12,000,000 $10,000,000 $8,000,000 $6,000,000 Revenue $4,000,000 $2,000,000 $- 2000 1994 1995 1996 1997 1998 1999 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2004: $3 Million – 22 Staff 2011: $10.3 Million – 120 Staff
  • 23. Revenue Distribution 4% 5% 3% 4% 24% 14% 46% CSS CHC Diabetes Youth & Children Services Social Support ANC Hub
  • 26. For more information … Get involved on LinkedIn Scarborough Centre for Healthy Communities
  • 27. For more Information … Like us on Facebook Scarborough Centre for Healthy Communities
  • 28. For more information … Follow us on Twitter @SCHCOnt
  • 29. For more information … View us on YouTube Search SCHCONT and SCHCONTARIO
  • 30. THANK YOU ! Gail Strachan Manager, Communications and Resource Development gstrachan@schcontario.ca 416-847-4170