Searching for solutions
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The document discusses challenges in information seeking and the limitations of current search systems, particularly in collaborative contexts where multiple users are involved. It highlights the cognitive barriers users face when searching for information and emphasizes the need for improved collaborative discovery and support for complex search tasks. Additionally, it touches on technological advancements and strategies for enhancing search functionalities in enterprise environments.
![Search on [ethics]…………………This is result #4](https://image.slidesharecdn.com/searchingforsolutions-151003063032-lva1-app6892/85/Searching-for-solutions-14-320.jpg)
Searching for solutions
- 1. Searching for solutions Martin White Intranet Focus Ltd and the Information School, University of Sheffield Intranatverk Malmo 24 September 2015
- 3. Running order • The story so far • Some fundamental challenges • Collaborative discovery • Why just a single screen? • Mobile enterprise search • The blurring of the boundaries
- 4. 1959
- 6. Cognitive barriers to information seeking • Unwillingness to see needs as information needs • Inability to articulate information needs • Unawareness of relevant information sources • Low self-efficacy, where the user feels that it will be difficult to obtain the documents • Poor search skills • Inability to deal with information overload Professor Reijo Savolainen School of Information Sciences at the University of Tampere
- 7. CIKM’14, November 3 – 7, 2014, Shanghai, China. Many search scenarios involve more complex tasks such as learning about a new topic or planning a vacation. These tasks often involve multiple search queries and can span multiple sessions. Current search systems do not provide adequate support for tackling these tasks. Instead, they place most of the burden on the searcher for discovering which aspects of the task they should explore. Particularly challenging is the case when a searcher lacks the task knowledge necessary to decide which step to tackle next.
- 10. Searching together • Organisations increasingly recognise the power of team working • However search remains a one-person/one terminal activity • Increasing amount of interest in • Collaborative information seeking • Collaborative discovery • Coordinated exploration • Are these the same concepts?
- 11. Collaborative Discovery • Many collaboration solutions have poor quality search applications • Repository management becomes a nightmare • We all work collaboratively and yet search retains the one person – one terminal approach
- 12. Arthur C Clarke’s Three Rules 1. When a distinguished but elderly scientist (consultant!) states that something is possible, he is almost certainly right. When he states that something is impossible, he is very probably wrong. 2. The only way of discovering the limits of the possible is to venture a little way past them into the impossible. 3. Any sufficiently advanced technology is indistinguishable from magic.
- 13. The magic of search Locate Deconstruct List Match SequenceMerge Identify content Break down into the smallest of chunks Make a list of all the chunks Create a list of all lists of all the chunks Find content with chunks that match the query Present the content in order of relevance 1 – 2 seconds 1 – 2 seconds
- 14. Search on [ethics]…………………This is result #4
- 15. Breaking the spell Locate Deconstruct List Match SequenceMerge Break down into the smallest of chunks Make a list of all the chunks Create a list of all lists of all the chunks Find content with chunks that match the query Present the content in order of relevance 1 – 2 seconds 1 – 2 seconds Identify content
- 17. Create Store Discover If the Discovery processes are ineffective then the ability of the firm to use and share information are significantly reduced
- 18. Google – primary and Scholar
- 19. Why not nine? Advanced search Tactical suggestions to further a search Filtering in the result list Extraction of frequent terms Tool for managing user groups Personal library for storing, tagging and sharing Multiple windows
- 20. Very mobile enterprise search Left hand and arm immobile No printer Eye – screen distance highly variable Moving at 5km/min Thumb and swipe © Pulse/Corbis Document folder Variable signal strength
- 24. Enterprise search E-Discovery Text analytics Data analytics Graph search Business intelligence