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Project Management Methodology in Security ProjectsDeter - Detect - Delay - Deny1John N. Motlagh, MBA
Project management historyProject management definedTeam dynamicsProject management mechanicsProject manager qualitiesProject estimatingContractingRisk assessmentFinancialsDeter - Detect - Delay - Deny2Agenda
“A project is a temporary endeavor undertaken to create a unique product or service” PMBOK 2001“Any undertaking that has a definite, final objective representing specified values to be used to satisfy some need or desire”. ClelandDeter - Detect - Delay - Deny3Project Defined
Project Management is the application of knowledge, skills, tools and techniques to meet project objectives. PMBOK 2001Deter - Detect - Delay - Deny4Project Management Defined
Kerzner believes successful project management will yield the following:Projects completed within the allotted time and budgetSystems having  the desired performance levelAssigned resources are used effectively and efficientlyCustomer acceptanceDeter - Detect - Delay - Deny5Project Management Defined
“A program is a group of projects managed in a coordinated way to obtain benefits not available from managing them separately.” PMBOK 2001“Operations are ongoing work, similar to programs, with a reduced sense of benefit.” KerznerDeter - Detect - Delay - Deny6Programs and Operation
Deter - Detect - Delay - Deny7What is the PMBOK?
Integration	Scope	TimeCost	QualityProcurementCommunicationRisk 	Human ResourcesDeter - Detect - Delay - Deny8PMBOK Knowledge Areas
Initiation	PlanningExecution	ControlCloseDeter - Detect - Delay - Deny9PMBOK Process Groups
Deter - Detect - Delay - Deny10How do Knowledge Areas and Process Groups map?
DefinitionsHistoryDashboardDeter - Detect - Delay - Deny11Project management fundamentals
TemporaryLimited time frameDefinite beginning and endEnd is when the objectives are met or, It is clear that the objectives cannot be metUniqueSomething that has not been done beforeMay be unique even if the category it belongs to is largeDeter - Detect - Delay - Deny12Project management definitions
Developing a new fighter jetBringing a new drug to marketInstalling a security systemProgramming a DVRDeter - Detect - Delay - Deny13Project definitions
TimeProcesses required to ensure timely completion of the projectCostProcesses required to ensure the project is completed within budgetQualityIncludes all the process required to ensure the project will satisfy the needs for which it was undertakenDeter - Detect - Delay - Deny14Project definitions
Activity definitionActivity sequencingActivity duration estimatingSchedule developmentSchedule controlDeter - Detect - Delay - Deny15Time
Resource planningCost estimatingCost budgetingCost controlDeter - Detect - Delay - Deny16Cost
Quality planningQuality assuranceQuality controlDeter - Detect - Delay - Deny17Quality
Project managerManagement teamSubcontractorsSales teamConsultants CustomersDeter - Detect - Delay - Deny18Stakeholders
An MS Project gantt chart is not a WBSBase line planning documentIf it is not in the WBS it is not in scopeDeter - Detect - Delay - Deny19Work breakdown structure
Time oriented display of activityActivity along the leftCalendar along the topDuration represented by barsDeter - Detect - Delay - Deny20Gantt or Bar chart
Critical path method (CPM)Used to predict project durationAnalyze the activities with the least amount of scheduling flexibilityLate startEarly finishDeter - Detect - Delay - Deny21Network diagram
PERT Statistical estimatingOptimisticMost likelyPessimisticDeter - Detect - Delay - Deny22
No shortage of literature on team dynamicsThe Joiner Team Handbook is the best there out there Deter - Detect - Delay - Deny23Managing the project team
Team building stagesFormingFeelingsBehaviorsStormingNormingPerformingRecipe for a successful teamClear goalsContinuous improvementClear rolesClear communicationBeneficial team behaviorsWell defined decision processEstablished ground rulesAwareness of group processUse scientific approachDeter - Detect - Delay - Deny24Highlights from the Team Handbook
Deter - Detect - Delay - Deny25Break?
Late 1800’sFaced with large projectsUnprecedented amounts of raw materialsManaging 1000’s of laborersTranscontinental railroadDeter - Detect - Delay - Deny26Project management history
Early 1900’sDemand for harder and longer hours from workers force science of efficiencyWWI, New deal projectsGantt chart developed around 1900PM unchanged for almost 100 yearsDeter - Detect - Delay - Deny27Project management history
Late 1900’sWWIIShrinking war time laborNew organization Pert chartCritical Path Methodology (CPM)Highly complex projects for military, industrial, constructionDeter - Detect - Delay - Deny28Project management history
TodayInternet based systemsGlobal resources working in real timeDeter - Detect - Delay - Deny29Project management history
Pre-salesDefining phasePlanning phaseImplementation phaseClosing phaseDeter - Detect - Delay - Deny30Phase breakdown
Divided into unique phases, starts after sales cycle is completeDeter - Detect - Delay - Deny31Security specific project managementDefiningPlanningClosingImplementing
DefiningGet organizedReview the contractInterview sales and customerPrepare a riser diagramUpdate the BOMAssume control of cash flow and costHold kick off meetingDeter - Detect - Delay - Deny32Project dashboard checklistPlanningPreliminary schedule
Work breakdown schedule
Cost Re-Estimate
Critical path
Project scheduleImplementationControlling
Documentation tools
Procurement
Manage the field workClosingCustomer training
As built drawing
Final security testing
Final acceptance
Warranty
Service turnover
Project auditDefiningSite survey reportEstimating worksheet checklistPre-bid reviewSales to ops turnover formValidate scopeHold kick off meetingDeter - Detect - Delay - Deny33Project dashboard activitiesPlanningProject plan
Kick off meeting action itemsImplementationWeekly meetings
Daily onsite project controls
Weekly onsite documentationClosingPunch list
Project closeout
Ops to service turnoverAlign project with company objectivesIncrease profitReduce riskGenerate additional revenueFace to the customerCreate competitive advantageDeter - Detect - Delay - Deny34Role of the Project Manager
Manage design processManage costsBalance activitiesEnsure customer satisfactionProject scopeProject costsProject scheduleNot priceDeter - Detect - Delay - Deny35Responsibilities
Understand and interpret the scope of work to the project teamContinually validate scope with customersContinually search for ways to reduce costsPlan project phases and tasksManage cash flowCoordinate sub-contractorsCommunicate to the stakeholdersDeter - Detect - Delay - Deny36Tactical tasks
Project leaderAdministratorCoordinatorPoliticianAdvocate for the firm and the customer?Deter - Detect - Delay - Deny37Qualities of a Project Manager
The project manager is responsible for Project definitionProject planningProject implementationProject closingThe PM must make sure the project is On timeWithin budgetWithin scope, and Meets customer expectationsDeter - Detect - Delay - Deny38Project manager summary
Security equipment specificationsTools and techniquesRisks associated with estimatingInputs to an accurate estimateDeter - Detect - Delay - Deny39Estimate security projects
Removed from electric subsystemNow they are considered under Division 28Deter - Detect - Delay - Deny40Specifications
Order of magnitudeExpert judgment-25% to +75%Parametric modelingCost /sq ft, budgetary-10% to +25%Bottom upCost of individual items-5% to +10%Unit price-5% to +5%Deter - Detect - Delay - Deny41Cost estimating techniques
ScopeLoosely defined scopeNo specsPoor requirementsTimeRushed timelineUnanticipated overtimeQualityCustomer asks for work beyond scope without change orderOtherLegislative requirementsMight change during projectDeter - Detect - Delay - Deny42What can affect your estimates?
“Make it up on the next job”Poor scope interpretationInaccurate WBSReworkOptimistic schedule?Deter - Detect - Delay - Deny43Estimating risks
Work breakdown structureResource requirementsResource ratesActivity durationsHistorical informationDeter - Detect - Delay - Deny44Estimating inputs
List resources required for each WBS itemNeed resource quantityNeed resource costResource typesEquipmentLaborSubsSpecial toolsDeter - Detect - Delay - Deny45Resource requirements
Unit price for each resourceConsider using burdened labor rateDeter - Detect - Delay - Deny46Resource rates
Use standard labor for installationNECA manualMan hours16 man hours = 2 techs for 1 dayDeter - Detect - Delay - Deny47Activity duration

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Security Project Management Training

  • 1. Project Management Methodology in Security ProjectsDeter - Detect - Delay - Deny1John N. Motlagh, MBA
  • 2. Project management historyProject management definedTeam dynamicsProject management mechanicsProject manager qualitiesProject estimatingContractingRisk assessmentFinancialsDeter - Detect - Delay - Deny2Agenda
  • 3. “A project is a temporary endeavor undertaken to create a unique product or service” PMBOK 2001“Any undertaking that has a definite, final objective representing specified values to be used to satisfy some need or desire”. ClelandDeter - Detect - Delay - Deny3Project Defined
  • 4. Project Management is the application of knowledge, skills, tools and techniques to meet project objectives. PMBOK 2001Deter - Detect - Delay - Deny4Project Management Defined
  • 5. Kerzner believes successful project management will yield the following:Projects completed within the allotted time and budgetSystems having the desired performance levelAssigned resources are used effectively and efficientlyCustomer acceptanceDeter - Detect - Delay - Deny5Project Management Defined
  • 6. “A program is a group of projects managed in a coordinated way to obtain benefits not available from managing them separately.” PMBOK 2001“Operations are ongoing work, similar to programs, with a reduced sense of benefit.” KerznerDeter - Detect - Delay - Deny6Programs and Operation
  • 7. Deter - Detect - Delay - Deny7What is the PMBOK?
  • 9. Initiation PlanningExecution ControlCloseDeter - Detect - Delay - Deny9PMBOK Process Groups
  • 10. Deter - Detect - Delay - Deny10How do Knowledge Areas and Process Groups map?
  • 11. DefinitionsHistoryDashboardDeter - Detect - Delay - Deny11Project management fundamentals
  • 12. TemporaryLimited time frameDefinite beginning and endEnd is when the objectives are met or, It is clear that the objectives cannot be metUniqueSomething that has not been done beforeMay be unique even if the category it belongs to is largeDeter - Detect - Delay - Deny12Project management definitions
  • 13. Developing a new fighter jetBringing a new drug to marketInstalling a security systemProgramming a DVRDeter - Detect - Delay - Deny13Project definitions
  • 14. TimeProcesses required to ensure timely completion of the projectCostProcesses required to ensure the project is completed within budgetQualityIncludes all the process required to ensure the project will satisfy the needs for which it was undertakenDeter - Detect - Delay - Deny14Project definitions
  • 15. Activity definitionActivity sequencingActivity duration estimatingSchedule developmentSchedule controlDeter - Detect - Delay - Deny15Time
  • 16. Resource planningCost estimatingCost budgetingCost controlDeter - Detect - Delay - Deny16Cost
  • 17. Quality planningQuality assuranceQuality controlDeter - Detect - Delay - Deny17Quality
  • 18. Project managerManagement teamSubcontractorsSales teamConsultants CustomersDeter - Detect - Delay - Deny18Stakeholders
  • 19. An MS Project gantt chart is not a WBSBase line planning documentIf it is not in the WBS it is not in scopeDeter - Detect - Delay - Deny19Work breakdown structure
  • 20. Time oriented display of activityActivity along the leftCalendar along the topDuration represented by barsDeter - Detect - Delay - Deny20Gantt or Bar chart
  • 21. Critical path method (CPM)Used to predict project durationAnalyze the activities with the least amount of scheduling flexibilityLate startEarly finishDeter - Detect - Delay - Deny21Network diagram
  • 22. PERT Statistical estimatingOptimisticMost likelyPessimisticDeter - Detect - Delay - Deny22
  • 23. No shortage of literature on team dynamicsThe Joiner Team Handbook is the best there out there Deter - Detect - Delay - Deny23Managing the project team
  • 24. Team building stagesFormingFeelingsBehaviorsStormingNormingPerformingRecipe for a successful teamClear goalsContinuous improvementClear rolesClear communicationBeneficial team behaviorsWell defined decision processEstablished ground rulesAwareness of group processUse scientific approachDeter - Detect - Delay - Deny24Highlights from the Team Handbook
  • 25. Deter - Detect - Delay - Deny25Break?
  • 26. Late 1800’sFaced with large projectsUnprecedented amounts of raw materialsManaging 1000’s of laborersTranscontinental railroadDeter - Detect - Delay - Deny26Project management history
  • 27. Early 1900’sDemand for harder and longer hours from workers force science of efficiencyWWI, New deal projectsGantt chart developed around 1900PM unchanged for almost 100 yearsDeter - Detect - Delay - Deny27Project management history
  • 28. Late 1900’sWWIIShrinking war time laborNew organization Pert chartCritical Path Methodology (CPM)Highly complex projects for military, industrial, constructionDeter - Detect - Delay - Deny28Project management history
  • 29. TodayInternet based systemsGlobal resources working in real timeDeter - Detect - Delay - Deny29Project management history
  • 30. Pre-salesDefining phasePlanning phaseImplementation phaseClosing phaseDeter - Detect - Delay - Deny30Phase breakdown
  • 31. Divided into unique phases, starts after sales cycle is completeDeter - Detect - Delay - Deny31Security specific project managementDefiningPlanningClosingImplementing
  • 32. DefiningGet organizedReview the contractInterview sales and customerPrepare a riser diagramUpdate the BOMAssume control of cash flow and costHold kick off meetingDeter - Detect - Delay - Deny32Project dashboard checklistPlanningPreliminary schedule
  • 39. Manage the field workClosingCustomer training
  • 45. Project auditDefiningSite survey reportEstimating worksheet checklistPre-bid reviewSales to ops turnover formValidate scopeHold kick off meetingDeter - Detect - Delay - Deny33Project dashboard activitiesPlanningProject plan
  • 46. Kick off meeting action itemsImplementationWeekly meetings
  • 50. Ops to service turnoverAlign project with company objectivesIncrease profitReduce riskGenerate additional revenueFace to the customerCreate competitive advantageDeter - Detect - Delay - Deny34Role of the Project Manager
  • 51. Manage design processManage costsBalance activitiesEnsure customer satisfactionProject scopeProject costsProject scheduleNot priceDeter - Detect - Delay - Deny35Responsibilities
  • 52. Understand and interpret the scope of work to the project teamContinually validate scope with customersContinually search for ways to reduce costsPlan project phases and tasksManage cash flowCoordinate sub-contractorsCommunicate to the stakeholdersDeter - Detect - Delay - Deny36Tactical tasks
  • 53. Project leaderAdministratorCoordinatorPoliticianAdvocate for the firm and the customer?Deter - Detect - Delay - Deny37Qualities of a Project Manager
  • 54. The project manager is responsible for Project definitionProject planningProject implementationProject closingThe PM must make sure the project is On timeWithin budgetWithin scope, and Meets customer expectationsDeter - Detect - Delay - Deny38Project manager summary
  • 55. Security equipment specificationsTools and techniquesRisks associated with estimatingInputs to an accurate estimateDeter - Detect - Delay - Deny39Estimate security projects
  • 56. Removed from electric subsystemNow they are considered under Division 28Deter - Detect - Delay - Deny40Specifications
  • 57. Order of magnitudeExpert judgment-25% to +75%Parametric modelingCost /sq ft, budgetary-10% to +25%Bottom upCost of individual items-5% to +10%Unit price-5% to +5%Deter - Detect - Delay - Deny41Cost estimating techniques
  • 58. ScopeLoosely defined scopeNo specsPoor requirementsTimeRushed timelineUnanticipated overtimeQualityCustomer asks for work beyond scope without change orderOtherLegislative requirementsMight change during projectDeter - Detect - Delay - Deny42What can affect your estimates?
  • 59. “Make it up on the next job”Poor scope interpretationInaccurate WBSReworkOptimistic schedule?Deter - Detect - Delay - Deny43Estimating risks
  • 60. Work breakdown structureResource requirementsResource ratesActivity durationsHistorical informationDeter - Detect - Delay - Deny44Estimating inputs
  • 61. List resources required for each WBS itemNeed resource quantityNeed resource costResource typesEquipmentLaborSubsSpecial toolsDeter - Detect - Delay - Deny45Resource requirements
  • 62. Unit price for each resourceConsider using burdened labor rateDeter - Detect - Delay - Deny46Resource rates
  • 63. Use standard labor for installationNECA manualMan hours16 man hours = 2 techs for 1 dayDeter - Detect - Delay - Deny47Activity duration
  • 64. How much did this cost in the past?Use it as a check rather than lead estimating toolDeter - Detect - Delay - Deny48Historical information
  • 65. General conditionsBid bondPerformance bondInsuranceWorkman’s compPermitsPerformanceContract typesRFPFixed priceCost re-imbursementTime and materialsDeter - Detect - Delay - Deny49Contracting
  • 66. First step to manage security risksEvaluate the likelihood that a threat will be successful, and then considersThe potential severity of if the event comes to passThe objective is to identify HazardsThreats and vulnerabilitiesDeter - Detect - Delay - Deny50Security vulnerability assessment
  • 67. Evaluate countermeasures to provide protection to thePublicEmployeesNational interestsEnvironmentCountermeasures come in the form of CCTVIntrusion detectionAccess controlBarrier technologyLightingPolicyDeter - Detect - Delay - Deny51What does a firm do with the results?
  • 68. RiskDeter - Detect - Delay - Deny52SVA Concepts
  • 69. Risk variablesDeter - Detect - Delay - Deny53SVA Concepts
  • 70. Deter - Detect - Delay - Deny54SVA Process
  • 71. Deter - Detect - Delay - Deny55Risk assessment stepsAsset characterizationThreatAssessmentVulnerabilityAnalysisRisk AssessmentCountermeasuresAnalysis
  • 72. NFPA 101 (National Fire Protection Association)HighlightsAHJFire exit hardware (exit doors should get your full and undivided attention)Means of egress (NFPA chapter 7, IBC ch. 10)Area of refugeDeter - Detect - Delay - Deny56Life safety codes
  • 73. NFPA – 70 National electric codeNFPA – 72 National fire alarm codeNFPA – Standard for emergency and safety power systemsNFPA – 730 Premise securityUL924 – Standard for safety emergency lighting and powerUL325 – Gate operatorsASTM F-1184 and F-2200 – posts and gatesDeter - Detect - Delay - Deny57Other governing codes
  • 74. Markup vs. marginEarned valueChange orderDeter - Detect - Delay - Deny58Project financial management
  • 75. Markup vs. MarginMarkup is cost plus a %Don’t use itMargin is preferredDeter - Detect - Delay - Deny59
  • 76. Comparison of Budgeted value of work (Planned value, PV)Earned value, function ofPercentage complete andPlanned value Actual costDeter - Detect - Delay - Deny60Earned value measurement
  • 77. Cost varianceMeasurement according to budgeted amount in terms ofDollar amount over/under% of budget over/underSchedule varianceMeasurement according to scheduled activity in terms ofTime over/under schedule% of time over underDeter - Detect - Delay - Deny61Earned value measurement
  • 78. Cost performance indexLess than 1 means over budgetGreater than or equal to 1 is on budgetSchedule performance indexLess than 1 means behind scheduleGreater than or equal to 1 is on scheduleDeter - Detect - Delay - Deny62Earned value measurement
  • 79. Deter - Detect - Delay - Deny63Had enough?