Seeing Beyond
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The document emphasizes the importance of autonomy, skill mastery, and understanding individual contributions to enhance employee engagement and organizational success. It highlights that emotional intelligence and self-mastery among staff lead to better patient outcomes, reduced costs, and overall improved performance in healthcare settings. The text advocates for a culture of recognition and innovation that originates from individual behavioral change to navigate constant changes in the environment.
Seeing Beyond
- 2. “If you pick the right people & give them the opportunity to spread their wings, you almost do not have to manage them.”~~ Jack Welch
- 3. What People Respond To
- 4. *Having Autonomy *Being Able to Master Their Skills* Understanding How They Contribute to the Organizations Success People are driven by their passions.
- 5. “You don't lead by hitting people over the head - that's assault, not leadership.”~~ Dwight D. Eisenhower
- 6. Focus
- 7. Elevated Engagement Levels PatientsCo-workersThe Institution Direct Correlation Higher productivityImprovements in patient safetyPatient satisfactionLower costs at discharge
- 8. Builds Mindful AdaptabilityA critical component in navigating rapidly changing environments.Patient Hospital Preferences Driven by Referrals Family members, friends, and primary care physiciansPerception of CareHow patient's feel they are being treated, is the single most critical driver as to why a person chooses a hospital.
- 9. Cultivate Employee Emotional Intelligence
- 11. Organizational Culture SupportsPositive Behaviors Associated Outcomes Lower costsImprovements in positive patient outcomesImproved incomeAdaptability to changeLower patient risk
- 13. Self MasteryOrganization’s Staff as a whole, top to bottom. Peer-reviewed research into performance in health care environments a theme emerges.Soft skills, are the differentiators in performance.
- 14. Research indicates organizations that develop their human capital, in terms of their emotional intelligence skill sets, improve in all key measures of performance.
- 15. Self Mastery* Elevates self-awareness of emotions, improving appropriate, concise communication.* Has a positive impact on clinical team cohesiveness, contributing to positive patient outcomes.* Minimizes the negative stress consequences of nursing, reducing nurse burnout and costly turnover, recruiting, and training expenses.
- 16. Self MasteryTimely ImplementationCommunication of Vision Through people Identification and Recognition of Executing RolesQuality and Process Improvement For all, top to bottom Financial Operational Make a Difference!
- 17. METAMORPHOSIS
- 18. “With no path to walk on, there is no route.”
- 19. Constant ChangeBe the ChangePositive behaviorsOrganizational DNABottom Up Behavioral ChangeTruest MeasureDevelops Solutions Behavioral Must Start With and Be Aimed at the Individual.
- 20. Change Must Come From Within
- 21. INNOVATION
- 22. INNOVATE THROUGH SOCIAL LEARNINGINNOVATE BY WELCOMING THE NEW GENERATIONINNOVATE BY CREATING A CULTURE OF RECOGNITIONINNOVATE BY SUPPORTING
- 23. VISION
- 24. TRUE TeamBuy InManagers and staff can sense if there is friction at the top and they take full advantage of it. Common SenseService TOGETHER!