This document discusses various reference management software packages and what is available. It provides an overview of the key features of Microsoft Word's bibliography feature, EndNote, Reference Manager, Zotero, Mendeley, Qiqqa, and BibTeX. The document discusses how each software handles collecting references, organizing references, citing references, and storing reference libraries. It notes that no single software is best for everyone and that choice may depend on factors like what other researchers in your department or field use, how complex reference formatting needs to be, and privacy or data storage concerns.