This document summarizes a marketing presentation about increasing condom use in the Democratic Republic of Congo. It analyzes the situation in the DRC, noting the ongoing war and high HIV prevalence. The problem is identified as condoms being marketed with the wrong messages that don't resonate with customers. The solution proposed is to understand customers and craft messages focused on changing their behavior by appealing to their interests and aspirations rather than fear or financing. The lesson is to identify the real customer and design effective behavior-changing messages to potentially save lives.