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Josh Patrice & Paul Bates
IRCE Focus - Digital Design
March 16, 2015
SEO Design Basics
FENDER MUSICAL INSTRUMENTS
•  Legendary Brand Founded in 1946
•  Today: the world’s leading guitar, bass & amp manufacturer
•  The two most expensive guitars sold at auction were Fender
guitars (Bob Dylan’s - $965,000 & Eric Clapton’s guitar
“Blackie” - $959,500 )
•  Fender was founded on a platform of product excellence &
innovation through consumer engagement
MOVING INTO THE DIGITAL AGE
•  In 2014 – Social, Technology & Consumer engagement
were a company focus.
•  Additionally, Fender became the 1st guitar manufacturer to
sell direct to consumers.
Portent, Inc. is one of North
America’s elite Internet
marketing companies. Located
in Seattle, WA., Portent is a
full-service agency with in-
house design, creative, and
development teams including
experts in paid advertising,
analytics, SEO, content
strategy/writing, and social
media.
Greetings from
the #smithtower
Ahead of
The Horizon
SEO Design Basics
Portent
SEO isn’t a tactic
It’s a result
SEOis getting more
relevant traffic to
your website from
search engines.
Our Approach
It’s All Integrated
PPC DISPLAY SOCIAL BLOGSEO CREATIVE
OWNEDPAID EARNED
CONTENT
ANALYTICS
INFRASTRUCTURE
Channels
Elements
SEO Design Basics
Portent
SEO is the result of all your
marketing elements
working together.
Oil & Water
SEOs & Designers
Change
that!!
More Text
ere!
Don’t have
this!
Add nav
item here!
Make this
text!
What CMS is
this??
More CSSSprites!!!!!
Get rid of this
page!
SEO Integration
Timing is Everything
Integrating SEO early on
in the design of a site
leads to wireframes, title
tags, headings, img alt
tags, content,
navigation, etc. working
together.
SEO Integration
What’s Missing?
SEO Integration
Oh, there it is
SEO Integration
Proper SEO influences:
Wireframes
Information Architecture
Marketing Strategy
Content
and even, Design
SEO – A COMBINED EFFORT
16
SEO	
  
PIM	
  
DEV	
  
IT	
  
Marke/ng	
  Designers	
  
People v. Robots
Text in Images
SEO Designs for Robots
Hey look at this
totally relevant
content!!!
What You See
What a Robot Sees
Sites Need to be Visible
…to robots
Sites Need to be Visible
not just humans…
Important
Less
Important
Not Important
The LEAST Important
SEO Design Basics
People v. Robots
Google
Actually uses human
factors to determine
importance.
People + Robots
Cyborgs?!
“We’ll add ‘the SEO’
after it goes live”
Compromising Design
or
Improving UX
Search Engines
Look at 2 Categories to
Determine Rankings
BEHAVIOR
BEHAVIOR: The clues PEOPLE
give to a website’s quality
CRAWL DATA
BEHAVIOR
CRAWL DATA: The stuff
COMPUTERS can determine,
by crawling your website.
CRAWL DATA
CRAWL DATA
BEHAVIOR
RANKS #1
THEM: #1YOU RANK #2
CRAWL DATA
BEHAVIOR
Only Address 1 Factor?
Behavior Crawl data
12
111
23
34
45
Behavior Crawl data
12
111
23
34
45
Strong behavior cues, and a great site
#1 for behavior cues, but many crawl issues
Behavior Crawl data
12
111
23
34
45
Lowest distance from perfect
Greatest distance from perfect
Crawlable
Robots can find all pages
Robots can see all content
Robots can understand all
the content
Distance From Perfect
Relevant
Page is useful
Page is engaging
Page is trustworthy
Page performs
SEO Design Basics
Crawlable
Infrastructure
Architecture
Code
Distance From Perfect
Relevant
Design
Content
Page Speed
SEO Design Basics
SEO Fundamentals
On-Page
elements
Title Tag
Headings
Image alt tags
Content
SEO Design Basics
SEO Fundamentals
SEO Design Basics
External Links
Image alt text
Headings
Oversized Images
SEO & Fender
WHY SEO AT FENDER
•  Fender launched a Direct to consumer business without:
•  PPC
•  Display
•  Social Advertising
•  Google Product feed
•  And other traditional digital channels
•  SEO became a primary focus
WHY WE HIRED AN SEO FIRM
•  In 2014 we implemented an Ecommerce platform, a PIM &
new CRM
•  Many of the moving pieces could have significantly
impacted our SEO rankings
•  An after fact: Company wide we became more in sync with our SEO
efforts between departments
THINGS TO CONSIDER
•  An SEO agency provides guidance. It still requires
action on the client side.
•  Hiring an internal SEO guru you are limited by their
skill set.
•  SEO is the most unpredictable area in Digital
Marketing and there are many conflicting opinions.
SEO – Planning IT
SEO - DEVELOPERS
•  Code Compression
•  Account for CMS limitations
–  www.fender.com/default/ was one of ours
•  Create Canonicals
•  Fix re-direct hops
•  Internal linking issues
–  Example, our still duplicate menu (mobile & desktop)
•  Dynamically populating SEO info when none is available
•  Site Speed
SEO - PIM
•  Create new data fields in the PIM to support SEO
48
SEO - Marketing
•  H1’s
•  Title tags
•  Meta Description
•  Image alt text
•  Copy
•  Vanity URLs
•  Etc…
49
Re-Design
Woes
Top SEO considerations when
re-designing or re-platforming
SEO Design Basics
SEO & Fender
Losing High Authority Pages
Changing URLs of Top Pages
Decrease in Page Speed
Increase in Code Bloat
Creation of Duplicate Content
404 Errors & Broken Links
Drop in Ranking
Shift in Indexation
CMS Behavior
Template Issues (design, titles, etc.)
Redirect Hops
301 Redirects
Canonicalization Issues
Re-Designs
SEO Design Basics
SEO & Fender
The Dream
Old Site
New Site
Re-Designs
SEO Design Basics
SEO & Fender
The Reality
Old Site
New Site
Spider Traps
SEO Design Basics
SEO & Fender
The Reality
Infinitely-expanding URLs like this mean search
engines may get captured in ‘spider traps.’ They
can spend all their time in these traps, instead of
crawling other pages of your site.
This is a long chain in which each page loaded
adds one new page to the queue.
SEO Best Practices
for e-commerce
Image Compression
Image compression has a huge impact on load
time. We’ve used compression to reduce load
time by 50%.
The images at right show a comparison of 2
images that were compressed to almost 1/3rd
their original size.
Code Size
Too much code can slow a page down
dramatically. It can also be a flag to Google that
your pages are ‘thin’ on content.
We aim for a content to code ratio of around
30%. Compression, minification, and using
external files can save valuable seconds.
Page Speed
Product Pages
Page Title
H1 Tag
Image alt tags
Content
Schema
American Special Jazzmaster® | Fender Electric Guitars
Product Pages
Page Title
H1 Tag
Image alt tags
Content
Schema
American Special Jazzmaster® | Fender Electric Guitars
Signals for Search Engines
•  “Jazzmaster”
•  “American Special”
Signals for Users
•  Price = $999.99
•  “Fine US Made” guitar
•  CTA – “Play One”
Product Pages
Signals for Users
•  CTA – “Play One” many guitarists won’t buy directly
online. Leads them to a local dealer
•  CTA – “Add to Cart” able to buy it now for many
products on Fender.com
•  CTA – “Add to Wishlist” for future shopping or gift
suggestions
Category Pages
Page Title
H1 Tag
Image alt tags
Fender Telecaster |
Vintage
Results
Before & After
•  Pre-Launch: 1,047,517 visit
•  Post-Launch: 918,506 visit
• *** matching periods vs. previous year
Top	
  Pages	
   Before	
  	
  -­‐	
  2014	
   A3er	
  -­‐	
  2015	
   %	
  Change	
  
Home	
  Page	
   564,618	
   566,707	
   0.37%	
  
/guitars/stratocaster/	
   139,440	
   175,074	
   25.56%	
  
/guitars/telecaster/	
   90,118	
   115,370	
   28.02%	
  
/guitars/	
   92,551	
   100,413	
   8.49%	
  
/community/guitar-­‐tuner/	
  (moved)	
   87,560	
   44,953	
   -­‐48.66%	
  
/amps/guitar-­‐amplifiers/	
  (moved)	
   66,961	
   34,803	
   -­‐48.02%	
  
***Matching	
  ranges	
  vs	
  prior	
  year,	
  immediately	
  post	
  launch	
  
Before - Fender
After - Fender
Most Redesigns
WHEN TO CONSIDER AN SEO FIRM
•  During a re-platform or re-launch
•  To review current content or structure
•  Technical advice (code ratios / speed / redirects / error page, etc.)
•  Content development
•  International expansion
•  Mobile expansion
•  Training staff
IN SUMMARY
•  A successful launch or review requires a lot of work, between many departments.
•  SEO requires forethought.
•  Prioritization of the structural elements is key.
•  Our Top SEO efforts:
•  Our CMS required /default/
•  Multiple subdomain, refined to 2. Open task to combine.
•  Maintaining High Authority Pages
•  Avoiding duplicate content (Wishlist & Product variation issues)
Thank
Portent, Inc. 506 2nd Ave. Suite 1700 Seattle. WA 98104-2354 | Tel: 206.575.3740
YOU.
Fender Musical Instruments 17600 N Perimeter Dr #100, Scottsdale, AZ 85255 | Tel: 480.596.7195
Josh Patrice
Director of SEO
@Syzlak
Paul Bates
E-Commerce Reporting Analyst

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SEO Design Basics

  • 1. Josh Patrice & Paul Bates IRCE Focus - Digital Design March 16, 2015 SEO Design Basics
  • 2. FENDER MUSICAL INSTRUMENTS •  Legendary Brand Founded in 1946 •  Today: the world’s leading guitar, bass & amp manufacturer •  The two most expensive guitars sold at auction were Fender guitars (Bob Dylan’s - $965,000 & Eric Clapton’s guitar “Blackie” - $959,500 ) •  Fender was founded on a platform of product excellence & innovation through consumer engagement
  • 3. MOVING INTO THE DIGITAL AGE •  In 2014 – Social, Technology & Consumer engagement were a company focus. •  Additionally, Fender became the 1st guitar manufacturer to sell direct to consumers.
  • 4. Portent, Inc. is one of North America’s elite Internet marketing companies. Located in Seattle, WA., Portent is a full-service agency with in- house design, creative, and development teams including experts in paid advertising, analytics, SEO, content strategy/writing, and social media. Greetings from the #smithtower Ahead of The Horizon SEO Design Basics Portent
  • 5. SEO isn’t a tactic
  • 7. SEOis getting more relevant traffic to your website from search engines.
  • 8. Our Approach It’s All Integrated PPC DISPLAY SOCIAL BLOGSEO CREATIVE OWNEDPAID EARNED CONTENT ANALYTICS INFRASTRUCTURE Channels Elements SEO Design Basics Portent SEO is the result of all your marketing elements working together.
  • 9. Oil & Water SEOs & Designers
  • 10. Change that!! More Text ere! Don’t have this! Add nav item here! Make this text! What CMS is this?? More CSSSprites!!!!! Get rid of this page!
  • 11. SEO Integration Timing is Everything Integrating SEO early on in the design of a site leads to wireframes, title tags, headings, img alt tags, content, navigation, etc. working together.
  • 15. Proper SEO influences: Wireframes Information Architecture Marketing Strategy Content and even, Design
  • 16. SEO – A COMBINED EFFORT 16 SEO   PIM   DEV   IT   Marke/ng  Designers  
  • 18. Text in Images SEO Designs for Robots
  • 19. Hey look at this totally relevant content!!! What You See
  • 20. What a Robot Sees
  • 21. Sites Need to be Visible …to robots
  • 22. Sites Need to be Visible not just humans…
  • 23. Important Less Important Not Important The LEAST Important SEO Design Basics People v. Robots Google Actually uses human factors to determine importance.
  • 26. “We’ll add ‘the SEO’ after it goes live”
  • 28. Search Engines Look at 2 Categories to Determine Rankings
  • 29. BEHAVIOR BEHAVIOR: The clues PEOPLE give to a website’s quality CRAWL DATA
  • 30. BEHAVIOR CRAWL DATA: The stuff COMPUTERS can determine, by crawling your website. CRAWL DATA
  • 32. THEM: #1YOU RANK #2 CRAWL DATA BEHAVIOR Only Address 1 Factor?
  • 34. Behavior Crawl data 12 111 23 34 45 Strong behavior cues, and a great site #1 for behavior cues, but many crawl issues
  • 35. Behavior Crawl data 12 111 23 34 45 Lowest distance from perfect Greatest distance from perfect
  • 36. Crawlable Robots can find all pages Robots can see all content Robots can understand all the content Distance From Perfect Relevant Page is useful Page is engaging Page is trustworthy Page performs SEO Design Basics
  • 39. On-Page elements Title Tag Headings Image alt tags Content SEO Design Basics SEO Fundamentals
  • 41. External Links Image alt text Headings Oversized Images
  • 43. WHY SEO AT FENDER •  Fender launched a Direct to consumer business without: •  PPC •  Display •  Social Advertising •  Google Product feed •  And other traditional digital channels •  SEO became a primary focus
  • 44. WHY WE HIRED AN SEO FIRM •  In 2014 we implemented an Ecommerce platform, a PIM & new CRM •  Many of the moving pieces could have significantly impacted our SEO rankings •  An after fact: Company wide we became more in sync with our SEO efforts between departments
  • 45. THINGS TO CONSIDER •  An SEO agency provides guidance. It still requires action on the client side. •  Hiring an internal SEO guru you are limited by their skill set. •  SEO is the most unpredictable area in Digital Marketing and there are many conflicting opinions.
  • 47. SEO - DEVELOPERS •  Code Compression •  Account for CMS limitations –  www.fender.com/default/ was one of ours •  Create Canonicals •  Fix re-direct hops •  Internal linking issues –  Example, our still duplicate menu (mobile & desktop) •  Dynamically populating SEO info when none is available •  Site Speed
  • 48. SEO - PIM •  Create new data fields in the PIM to support SEO 48
  • 49. SEO - Marketing •  H1’s •  Title tags •  Meta Description •  Image alt text •  Copy •  Vanity URLs •  Etc… 49
  • 50. Re-Design Woes Top SEO considerations when re-designing or re-platforming SEO Design Basics SEO & Fender Losing High Authority Pages Changing URLs of Top Pages Decrease in Page Speed Increase in Code Bloat Creation of Duplicate Content 404 Errors & Broken Links Drop in Ranking Shift in Indexation CMS Behavior Template Issues (design, titles, etc.) Redirect Hops 301 Redirects Canonicalization Issues
  • 51. Re-Designs SEO Design Basics SEO & Fender The Dream Old Site New Site
  • 52. Re-Designs SEO Design Basics SEO & Fender The Reality Old Site New Site
  • 53. Spider Traps SEO Design Basics SEO & Fender The Reality Infinitely-expanding URLs like this mean search engines may get captured in ‘spider traps.’ They can spend all their time in these traps, instead of crawling other pages of your site. This is a long chain in which each page loaded adds one new page to the queue.
  • 55. Image Compression Image compression has a huge impact on load time. We’ve used compression to reduce load time by 50%. The images at right show a comparison of 2 images that were compressed to almost 1/3rd their original size. Code Size Too much code can slow a page down dramatically. It can also be a flag to Google that your pages are ‘thin’ on content. We aim for a content to code ratio of around 30%. Compression, minification, and using external files can save valuable seconds. Page Speed
  • 56. Product Pages Page Title H1 Tag Image alt tags Content Schema American Special Jazzmaster® | Fender Electric Guitars
  • 57. Product Pages Page Title H1 Tag Image alt tags Content Schema American Special Jazzmaster® | Fender Electric Guitars Signals for Search Engines •  “Jazzmaster” •  “American Special” Signals for Users •  Price = $999.99 •  “Fine US Made” guitar •  CTA – “Play One”
  • 58. Product Pages Signals for Users •  CTA – “Play One” many guitarists won’t buy directly online. Leads them to a local dealer •  CTA – “Add to Cart” able to buy it now for many products on Fender.com •  CTA – “Add to Wishlist” for future shopping or gift suggestions
  • 59. Category Pages Page Title H1 Tag Image alt tags Fender Telecaster | Vintage
  • 61. Before & After •  Pre-Launch: 1,047,517 visit •  Post-Launch: 918,506 visit • *** matching periods vs. previous year Top  Pages   Before    -­‐  2014   A3er  -­‐  2015   %  Change   Home  Page   564,618   566,707   0.37%   /guitars/stratocaster/   139,440   175,074   25.56%   /guitars/telecaster/   90,118   115,370   28.02%   /guitars/   92,551   100,413   8.49%   /community/guitar-­‐tuner/  (moved)   87,560   44,953   -­‐48.66%   /amps/guitar-­‐amplifiers/  (moved)   66,961   34,803   -­‐48.02%   ***Matching  ranges  vs  prior  year,  immediately  post  launch  
  • 65. WHEN TO CONSIDER AN SEO FIRM •  During a re-platform or re-launch •  To review current content or structure •  Technical advice (code ratios / speed / redirects / error page, etc.) •  Content development •  International expansion •  Mobile expansion •  Training staff
  • 66. IN SUMMARY •  A successful launch or review requires a lot of work, between many departments. •  SEO requires forethought. •  Prioritization of the structural elements is key. •  Our Top SEO efforts: •  Our CMS required /default/ •  Multiple subdomain, refined to 2. Open task to combine. •  Maintaining High Authority Pages •  Avoiding duplicate content (Wishlist & Product variation issues)
  • 67. Thank Portent, Inc. 506 2nd Ave. Suite 1700 Seattle. WA 98104-2354 | Tel: 206.575.3740 YOU. Fender Musical Instruments 17600 N Perimeter Dr #100, Scottsdale, AZ 85255 | Tel: 480.596.7195 Josh Patrice Director of SEO @Syzlak Paul Bates E-Commerce Reporting Analyst