Shafi_QA Architect
- 1. MOHAMMAD SHAFI Y. QURAISHI Email: Mohd.Shafi.Quraishi@cognizant.com Contact # +447590484130 IT Professional Dated: 01/02/2015 Summary Committed, result-driven and enthusiastic IT professional with complete knowledge in SDLC working as specialist in functional / business analysis and IT testing in banking domain. Proven track records of handling complex / major programme as QA Test Architect in designing Testing Strategies to lead Project testing using Agile methodology and Waterfall techniques across distributed applications. Working experience on projects of Payment schemes such as FPS, CHAPS, BACS, International, SEPA, Account Switchers and P2P Mobile Payment. Playing various roles as QA Test Architect, Business Analyst, Environment Analyst, E2E Test lead, Tester, Mainframe application Developer / Support, well versed in platform like mainframe, UNIX and SQL and SOAP / XML’s. My strength lies in my analytical thinking and problem solving skills, allowing me to easily identify gaps and making it presentable to various business stake holders. Career Profile Senior professional capable to leading a team / individuals in order to deliver an objective of IT deliverable such as Testing, Environments delivery and Development within an organization. Proven 11+ years of IT experience displaying strong interpersonal and communication skills enabling to work effectively at all levels of an organization using AGILE and Waterfall techniques. Strong and dynamic leadership including leading by example with hands on delivery. Good Analytical skills, technical & functional skills, attention to detail, customer focused, collaborative team work ethics and task master. Leading testing delivery as Business Analyst / QA Lead involving Requirement Analysis, designing Testing Strategies and providing walkthroughs. Representing Lloyds as Industry Test Lead at UKPC for Account Switchers & P2P Mobile Payments as functional SME of FPS. Proactive in developing KT documents wherever feasible to help new joinees within the team. Strong SQL and Database Analytical skill and XML Messages. E2E Batch planning and execution for SIT / UAT Testing. Senior Test Analyst and Batch Planning and execution. As Environment Delivery Manager and Analyst with basic support on UNIX and Mainframe Expertise. As Mainframe Developer having exposure to COBOL, CICS, JCL, VSAM, DB2. Production Executioner for IMS International Ltd. at CTS Pune for 28 months with good exposure to Job Scheduler, JCL and Cobol with 1st level support. 1
- 2. 23 Months of ITES experience in 3G in telecom industry as technical advisor diagnosing various kinds of mobile network or handset related problems. Work Experience: Total of 10+ years of experience in IT with 5+ years in Lloyds. Cognizant Tech. Sol. –Senior Associate - 28th Jul 2006 till date QA FT Lead. Worked in Direction Soft. Sol. - Mainframe Prog Analyst – Dec 05 – 06 2006 3G Services Pvt. Ltd., Mumbai – Technical Supp Adv. – Oct 2003 – Sept 2005 Project experiences: Current Project : Accounting Hub, IT – Resilience - Lloyds BANK Duration April 2014 – Present Tools Used HP QC, RFH Util., SOAP UI, Unix SSH client, WMQ, Fundtech Product SIP(GPP) Description of Project: QA Lead / Manager of Accounting Hub application in Lloyds which is used to provide Account Enquiry and Posting Service within payments landscape of LBG. At present its being re-designed for IT Resilience enabled to post payments to Halifax and BOS Accounts, along with this worked on E-Payments which was to STP international Payments using a Engine Developed on GPP – Fundtech product. Roles and responsibilities in the project: QA Lead / Manager • Test planning and deciding on test strategy, discussing with various stake holders and getting an Agreement. • Driving Testing progress and day to day execution planning, status reporting and progress monitoring. • Working in Offshore / Onshore model, getting their queries clarified and work assignment to the team. • Working with PM, ADM, BA and EAD for the Testing Delivery in SIT Phase and provide business testing support. • Stake holder management with IT PM and Business Representatives. • Defect Analysis, tracking and code movement into E2E environment. • Documenting Application changes to get new team members trained. • Flagging any Risk and Issue to Project Managers well advance and help defining a mitigation plans for the Risk Project Profile 2: P2P Mobile Payments, Lloyds Bank Duration Feb 2014 – March 2014Present Tools Used HP QC, RFH Utility, Unix SSH client 2
- 3. Description of Project: P2P Mobile payments was a UK Payment Council Mandated Programme delivering to allow Payments to be send from Person to Person using their Mobile Phone numbers a Proxy to their Account numbers via FPS Scheme. Roles and responsibilities in the project: QA Lead / FPS Functional SME • Planning for ensuring E2E Environment is available and connectivity established with FPS gateway of Vocalink. • Acting as Functional SME for FPS Payments. • Liaising with Payment council in day2day execution and connecting Lloyds FPS lines with Vocalink. • Supporting day2day test execution with other banks. • Identifying any functional defects and its analysis in E2E testing. • Performed a POC in E2E testing to identify a critical bug in the P2P solution and received accolades from stake holders. • Validating if Payments have been successful by check various payments application database entries using SQL. Project Profile 3: Industry Account Switches, Lloyds BANK Duration Feb 2012 – Feb 2014 Tools Used HP QC, Ms Visio, PPT, PEGA PRPC, Unix, Mainframe batch testing. Description of Project: Industry Account Switchers was a UK Payment Council Regulated Mandatory programme which very tight timelines to meet the planned launch, the programme was intended to provide Account Switching Functionality Active in UK banking domain within 7 workings Days of SLA, Programme Test Lead and Industry Test Lead representing Lloyds at UK Payment council Testing forums with hands on experience of E2E Testing with other banks. Roles and responsibilities in the project: Programme QA Lead • Test planning and preparing Test strategy, writing FTP and MTP, arranging walkthrough to all, managing various Code releases in SIT for various Business functional flows. • On boarding usage of AGILE Methodology for one of the Key application within Lloyds bank on PEGA PRPC product. • Preparing Testing Estimates and SOW Allocation for the different teams of offshore. • Understanding Business requirements and the E2E Solution for those, working with offshore team in preparing Test Scenarios arranging walkthrough with all stakeholders • Leading Industry testing for both IAS and FPS, right from Scenarios understanding to data set up to day to day execution with all the other Participant banks, liaising with them for test completion along with UK Payment Scheme teams of BACS and FPS. • Validating Database entries and analysis the XML MSG’s. • Supporting ADM in UAT defects to understand and analyse the defects and various issues. 3
- 4. • Being a QA single point of contact for any queries from ADM, EAD and BA team on any Issues and providing inputs in the solution for any defects. • Tracking the overall testing delivery by and code movement and code configuration into SIT/ UAT Environments. • Environment usage planning in parallel for SIT, UAT and Industry testing. • Maintaining Environment low level information of critical interfaces. • Defect logging, triaging and follow-up with ADM teams till re-test and closure and UAT defect support. • Analysing workarounds and impacts of open defects and high-lighting those to business and stake holder. • Maintaining daily run rate in SIT Execution and status reporting and ensuring the glide path. • Flagging any Risk and Issue to Project Managers well advance and help defining mitigation plans for the Risk. • Batch planning and tracking of E2E batches to be run for SIT / UAT reconciliation. Project Profile 4: SEPA PSD 2012, Lloyds BANK Duration July 2011 – Jan 2012 Tools Used HP QC, Ms Visio, SOAP UI, PEGA PRPC, Unix, Mainframe batch testing. Description of Project: SEPA PSD 2012 was a UK Payment Council Regulated Mandatory programme to meet the major functional requirement for the Payee banks to send payments to destination bank in Day + 1 window from the current Day + 3 window to increase the transaction flow in UK Market and help in economic recovery. The design to achieve this requirement was very complex and lot of new interfaces Online and batch being established in Lloyds Bank IT Solution. Roles and responsibilities in the project: • SIT Test Lead for one of the Functional area which checks the sortcode reachability before deciding if the Payment would go in D+1 or D+ 3 windows from Internet Banking channel. • Test lead for Environment issues and smoke Testing for various interface for different flows. • Code Release in SIT and its configuration maintenance in SIT / UAT Environment. • Defect logging, triaging and follow-up with ADM teams till re-test and closure. • Flagging any Risk and Issue to Project Managers well advance and help defining mitigation plans for the Risk. • Analysing the impact of any Open defect on business functions and informing Business teams. • Batch planning and tracking of E2E batches to be run for SIT / UAT reconciliation. 4
- 5. Project Profile 5: Low Care Integration Payments, Lloyds BANK Duration May 2010 – June 2011 Tools Used QC, TWS / OPC, Mainframe JCL, C : D Description of Project: LTSB and HBOS integration was major programme after 2 banks decided to merge. This project was to integrate the Low value Payments flow within between the 2 banks though one structure of IT system called as STP (Straight through Payments) which works as a Payment Routing Engine in LTSB for BACS and Faster Payments. Roles and responsibilities in the project: Technical Test Lead • Setting up the Reference Data for testing in STP application for SIT and UAT. • Supporting SIT / UAT, Critical Business Testing in Functional and Volume test execution. • Supporting Industry and Dress Rehearsals testing for Integration & Implementation support. • Quality control activities QA and UAT support – Defect raising and handling in SIT / UAT • Analysis of Critical business defect and Reconciliation. • Regression Test Lead for the STP. • Hands on Execution of SIT and Regression testing providing daily updates to all stakeholders. Project Profile 6: Integration of LOA of LTSB & HBOS and ETL for Comm Acc, Lloyds BANK Duration May 2010 – June 2011 Tools Used QC, TWS / OPC, Mainframe JCL, C : D Description of Project: The Project covered the Integration of Limit Renewal and Limit History application which was handles the Overdraft Limit and renewals for Lloyds Accounts. The application was a combination of Mainframe Batch for Auto-renewals and online support for front end channels through IWS API’s. LBG integration required Migration of commercial Accounts from HBOS to Lloyds Excess Management System via Extract transform and load. It was batch testing for load the Data in EM Database. Roles and responsibilities in the project: Onshore Test Lead / Analyst. • Analyzing the requirement and preparing Functional and Master Test Plan for System Testing • System testing execution and validation, doing SIT testing and provide UAT support. • Preparation of EOTR and providing support to front end channels for SIT testing. 5
- 6. Project Profile 7: SEPA PSD 2009, Lloyds BANK Duration May 2009 – Nov 2009 Role E2E Environment Manager Description of Project: SEPA PSD Phase 1 was a mandatory implementation for all the banks in UK in order to achieve a one Single European Payment Area for banks in UK and Europe. Roles and responsibilities in the project: • Test Environment engagement and Environment Support and configuration management in E2E Environment. • Setting up the E2E Environment for SIT testing by getting all the relevant interfaces set-up through service delivery experts for SIT and UAT testing, • Environment health checks and reporting to service delivery if any issues with any servers in terms of space or clearing unwanted messages from the queues using WMQ explorer • Execution of STP for SIT / UAT and code deployment and Configuration on STP. Project Profile 8: STP Environment Manager Duration Dec 2008 – Nov 2009 Role STP Environment Manager Client LTSB - UK Description of Project: STP (straight through payments) a Payments Routine Engine in LTSB Bank and lots of project run parallel for IT requirement needing a lot of Test Environment to be managed for various projects running simultaneously. Roles and responsibilities in the project: • Managing the booking of test environments for various projects without conflicts and trying to support and resolve the issues. • Build Deployment on these Test Environments and loading the reference data. • Level 1 support to the testing activities in system test or E2E testing. • Environment health checks and reporting to service delivery if any issues with any servers in terms of space or clearing unwanted messages from the queues using WMQ explorer. • Execution of regression pack of STP on mainframe through TWS / OPC scheduler. Project Profile 9: WWM medical production, IMS International UK Duration June 2006 – Nov 2008 Operating Systems MVS/ESA,OS/390 Programming Languages COBOL, JCL 6
- 7. Description of Project: IMS (International Medical System) provides statistical information and consulting to various drug manufacturing organizations all over the world. The world wide medical (WWM) system produces medical reports summarizing Doctor Patient encounters and prescriptions. The World Wide Medical Production control handles Medical production for 45 countries. The reports generated by the system are used by the pharmaceutical companies. Roles and responsibilities in the project: Programmer Analyst • Provide support during production run, Planning production schedules & Monitoring production jobs. • Verification of Input data and correction and Handling enhancement requests • Creating/changing programs to process special requests • Automate some of the time consuming manual processes Project Profile 10: Mainframe Dev. and Prod. Support, Spielberg Brands, USA Duration Feb 2005 – June 2006 Description of Project: Spielberg Brands a one of the leading retailer and manufacturer of branded cloth and fashion materials had its IT applications on Mainframe Batch & Online which were maintained and enhanced by DSS. Roles and responsibilities in the project: Programmer Analyst • On Call production support in the Batch runs at the EOD batch suite • Support and Maintenance for any production issues and enhancements. • Requirement Analysis for new work and enhancements. • Code development, Unit testing, System test and preparing user test cases before handling to UAT and creating support handover rundecks. • Providing fix for any overnight production issues in batch. • Technology used – JCL, COBOL, DB2 / SQL, FILEAID, CICS and Expeditor. Project Profile 11: 3Global Services Pvt. Ltd., Technical Supp. Analyst / Advisor Duration Oct 2003 – Sept 2005 Description of Project: 3G UK is a mobile service provided in UK and it was the 1st 3G service launched in UK and our role was to provide support on technical issues and solve queries. Roles and responsibilities in the project: • Take customer technical queries and try to solve them 1st hand. • Do 1st level diagnostics and log issues to technical support in UK. 7
- 8. Education and Certifications : BE (Intrumentation), Diploma (Instrumentaion) Technical Skills Operating Systems Z/OS, MVS, UNIX 5.3AIX. PEGA-PRPC Languages COBOLII, SQL, JCL & QUICKJOB, Shell Scripts, Natural Adabas. RDBMS DB2, Oracle 9i, SQL Server 2000 Access Method VSAM. Data Com CICS, SDF-II. Tools ISPF/TSO, ENDEVOR, XPEDITOR, FILEAID, CEDF, ESP. TWS 8