shahid sayed - update resume
- 1. Sayed Shahid Majid Contact: +91-8976112332/ 9870703098 E-mail:sayedshahid91@gmail.com 1 | P a g e CAREER PROGRESSION Hotel Mina International Aug 2011 to Oct 2014 Inventory and purchase Supervisor Jan 2014 to Oct 2014 Inventory Supervisor monitoring available supplies, materials, and products in order to ensure that customers and employees have access to the materials they need. Maintenance of daily records of shipments and invoices to see what products need to be replenished. Track inventory by making lists, calculate a monthly or seasonal demand, planning budget as per Superior Manager’s ins truction. Responsible for using mathematical models to forecast future stock needs. Events like Marriages, festive occasions or any other party as well as corporate meetings, Conferences and Seminars held are taken into complete supervision and in-house inventory are well stocked. Supervision and surprise Audits with Senior Managers. Detailed research and study of sales, supplication and vendor availabilities to come up with an estimated amount of product to be maintained. Co- ordinate flow of materials through departments of Food & Beverage. Co-ordinate with Senior Purchase Manager. Maintain records of goods ordered and received. Prepare and process requisitions and purchase orders for supplies and equipment. Control purchasing department budget. Prepare Inventory and Indent report and co-ordinate with the Corporate team. Co-ordination with F&B team for requisite supplication. Providing to procurement, Supervision, Audit, Planning budget and Future availability of stock, Market research and Forecast. Receptionist Aug 2011 to Dec 2013 Duties: Welcoming guests to the hotel in a polite, friendly and helpful manner. Dealing with late arrivals and assisting with early check-outs. Check out departing guests using the hotel’s accounting system.
- 2. Taking payment from guests in the form of cash or credit cards. Answering telephone inquiries promptly & professionally & transferring calls on. Being a point of contact for guests should they have any queries. Arranging for brief tours of the hotels rooms and facilities. Operating switchboard and directing calls appropriately. Dealing with and resolving customer complaints. Checking function sheets. Managing group bookings for conferencing, the restaurant and accommodation. Keeping up to date on all hotel products, services, pricing & promotional offers. Completing the night auditing procedures with accuracy and attention to detail. Maximise sales revenues through up selling and marketing programmes. Provide information and literature about the hotel in person and via telephone. Ensuring all relevant paperwork has been completed in order for a smooth hand over at the end of shift. KEY SKILLS AND COMPETENCIES Having a professional manner with an emphasis on hospitality and guest service. Calm, efficient and organised. Friendly disposition with clear spoken English. CLEARING & FORWARDINGCARGO OPERATIONSMANAGEMENT 2 | P a g e PROFESSIONAL VALUE OFFERED A dynamic and diligent professional with experience and the ability to manage and lead teams to peak levels of perfection seeking challenging assignments in the areas of cargo operations management, imports & exports, clearing & forwarding . An impressive track record of hands -on experience in logistics, planning, coordination, services, operations and training; Proven ability to successfully increase efficiency, achieving benchmarks in quality and improving customer service and driven by a passion for achieving high quality at work; An effective communicator with strong organizational, supervisory, mentoring & relationship management skills while maintaining high standards of personal performance and professionalism KEY COMPETENCIES
- 3. Operations Management ~ Cargo ~ Import & Export ~ Clearing & Forwarding ~Flight Optimization ~ Revenue Management ~ Administration ~Liaisoning ~ Employee Relations ~ 3 | P a g e Personnel Management ~ Customer Service ~ Compliance Management Apr 2010 – May 2011 Fast Forward Logistics (FFL) , a leading Airfreight and Sea freight forwarder provides an efficient and complete one stop logistics service at competitive prices to the container shipping and transport industry in India Clearing Co-ordinator Managing all cargo and commercial activities and administer all documentations for the entire operational functions - Import/Export Manage and Track Cargo Handling, supervising and liaisoning with the handling Agency Examination of Cargo & Commodities right up to loading stage Monitoring offloads and advancing of cargo, handling of special products, valuable cargo Liaising with the handling agents and monitoring their performance Working in co-ordination with customs and Mumbai International Airport Pvt. Ltd. (MIAL) RT OUTSOURCING SERVICES LTD Jul 2007 - Feb 2008 RT Outsourcing Services Ltd is one of the leading players in the field of Reverse Logistics catering to IT, Telecom, Electronic Security and Consumer Electronics industry, with over 400+ service centers across Indiaanda wholly owned subsidiary in Singapore. Public Relation Officer & Co-ordinator
- 4. Maintaining records on Excel of the Sony Ericsson mobile phones Maintaining DSR reports. Supervision and monitor technical issues and co-ordinate with Engineers. 4 | P a g e EARLIER EXPERIENCE BARISTA CAFÉ May 2006 – July 2007 Brew Master/Cashier Handling the cash counter as well as skilled at making the perfect brew Maintaining inventory of all materials in stores and submitting Daily Sale Reports (DSR) Liaising with vendors for supply of raw materials in time. ACADEMIC CREDENTIALS • TY. BBA -Imperial Institute Of Management & Engineering -- 2010 • H.S.C - Rizvi College -- 2007 • S.S.C -St’ Josephs High School-- 2005 COMPUTER SKILLS MS Office Suite of Applications including Word, Excel Tally Basics Tally 9.0 Version STRENGTHS AND SKILLS • Good interpersonal skills, articulate communicator and negotiator • Self-motivated and ability to succeed in challenging atmosphere & under pressure • Professionally committed, responsible with integrity and trustworthiness • Excellent leadership, people management and people development skills • Conflict-Resolution Abilities and Great Customer Service Skills PERSONAL INFORMATION Address: Room No.2, Barracks Park site, Vikhroli (W). Mumbai-79., India Languages Known: English, Hindi and Marathi Date of Birth: 16thMay 1987 Marital Status: Single Nationality: Indian Passport: H 5522084
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