Sharon Cooper - ND2012 Day 2, Plenary 2: Ageing Well - Defining and Delivering Assisted Digital Services
- 1. Sharon Cooper Government Digital Service @govuk Sharon Cooper
- 2. People want to use digital services and government services should be no different Sharon Cooper
- 3. GDS is here to build digital services that are so good that people choose to use them Sharon Cooper
- 4. We will help and encourage everyone to get online so they can use government services (as well as lots of other good stuff) Sharon Cooper
- 5. And we will assist people who really can't use digital services Sharon Cooper
- 6. Older people will be a key audience for assisted digital Sharon Cooper
- 7. Percentage of online penetration across the UK population Sources: DWP, DVLA, Forrester, BCG, ONS
- 8. Our design principles are all about putting our diverse users first gov.uk/designprinciples Sharon Cooper
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- 20. For lasting power of attorney we will deliver: 2012: 2013/4: £130 to register (+solicitor) Less than a passport 10 weeks to process form 5 weeks to process form Application by paper Application online Confirmation by post Confirmation by email Payment by cheque Payment online Sharon Cooper
- 21. Thank You Web: digital.cabinetoffice.gov.uk Twitter: @sharonecw Email: sharon.cooper@digital.cabinet-office.gov.uk Sharon Cooper