Single order processing for NonLMD sellers
- 1. Single Order Processing (Non-LMD) In this module, we will discuss: 1. Who are the Non Last Mile Delivery(Non-LMD) Sellers? 2. Overview of the orders tab of the seller panel 3. How can you process a single order?
- 2. Sellers who do not use Paytm Mall logistic services and have to fulfil the logistics related requirements on their own Benefits : 1. Decide upon the pincode you want to serve 2. Closer to the customer thereby better understanding of their needs 3. The seller has the freedom to choose his means of delivery and thus can save on charges SELLER SELLER’S COURIER PARTNER CUSTOMER Who are the Non Last Mile Delivery(Non LMD) Sellers?
- 3. The order is shipped from your warehouse Shipped3. Acknowledge the order, enter the courier details and pack the order Confirm and Pack1. The order is delivered to the customer Delivered4. Mark the order as Shipped Request Pickup2. There are four stages of Single Order Processing
- 4. Click on the Orders tab1 Steps to process a single order - 1 How can you process a single order?
- 5. Click on the Confirm & Pack tab 2 2 How can you process a single order?
- 6. Click on the Pack tab3 3 How can you process a single order?
- 7. Click on the Confirm tab to acknowledge the order 4 Note - Acknowledge the order within 24 hours. 4 How can you process a single order?
- 8. Note - You will have to ask your courier partner to generate the AWB numbers in advance. Select the name of the courier partner 5 6 Enter the AWB number. These are the courier tracking numbers which are used to track the packet 7 Select the checkbox 8 Click on the Confirm button 5 6 7 8 How can you process a single order?
- 9. Enter the IMEI/Serial number9 Note - This pop-up will appear only if it is an electronic product. Click on the Done button The packing slip will be downloaded 10 If it is an electronic product then you have to enter its IMEI/Serial number 9 10 How can you process a single order?
- 10. Packaging Slip: You have to paste it on the outside of the packaging box a a Retail Invoice: You have to fold the invoice from the center so that the details are towards the inside Paste the invoice pouch on the back side of the Paytm Mall corrugated boxes and insert the invoice in the invoice pouch The white side of the invoice should be in the front. b This is a sample of Packing Slip, you have to tear it into 2 parts - Note – It is mandatory to adhere to the Paytm Mall retail invoice. Please do not use your own invoice. Also, ensure that you adhere to the Paytm Mall packaging guidelines or else the courier will not pick the package. b How can you process a single order?
- 11. Note – You will be penalized if you fail to mark the order as Shipped within the timelines. For more details, click here. Click on the Request Pickup tab Click on the Mark shipped tab 11 12 11 12 How can you process a single order?
- 12. Click on the OK button13 13 How can you process a single order?
- 13. Click on More To view shipped orders, follow these steps - Click on the Shipped tab Here, you can check all the shipped orders 14 15 14 15 How can you process a single order?
- 14. Click on the Delivered tab Here, you can check all the delivered orders To view delivered orders, follow this step - 16 16 How can you process a single order?
- 15. Click on the Request Pickup tab In case you have lost your packing slip before shipping you can generate the duplicate of the one by going on Request Pickup tab 17 17 How can you download the duplicate copies?
- 16. Here, you can download the duplicate copies 18 18 How can you download the duplicate copies?
- 17. Thanks everyone! For any query, please raise a ticket on Support