Amul is introducing two new products: Amul Liquid Creamer and Amul Lactose Free Milk. Amul Liquid Creamer is a shelf-stable dairy creamer as an alternative to milk powder. It will target hotels, airlines, and offices. Amul Lactose Free Milk is the first lactose-free milk in India targeting people with lactose intolerance. Field research was conducted through store promotions and sampling. Key findings were a lack of awareness about the products' benefits and retailers' dissatisfaction with margins and damaged goods policies. Recommendations include improving supply chain management, providing reasonable margins, and placing Lactose Free Milk in larger 1L cartons.