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Sitecore. Digital Marketing System.
Use Cases. Namics.




Eva Zuggal. Consultant.
Oliver Raduner. Project Manager.
11. Dezember 2012
Agenda.
Holiday Houses
Mobile
Insurance




17. Dezember 2012   Sitecore. Digital Marketing System. Use Cases. Namics.
Holiday Houses.




17. Dezember 2012   Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Resolve Geographical IP of User
Example
Switzerland                  Russia




17. Dezember 2012             Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Resolve Geographical IP of User
Configuration Requirements
Build a Contact Teaser for each Region (CH/RU)




Configure a Condition on the Teaser Placeholder




17. Dezember 2012               Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Questionnaire/support notice if applicable
Example
How did you enjoy your stay?   Problems finding offers?
User who returns to the Site   User who returns to the Site
after a successful booking     without having a completed
(triggered Goal).              booking on his previous visits.




17. Dezember 2012               Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Questionnaire/support notice if applicable
Configuration Requirements




                              Configure Site Goals & Rules

                              Goals can be triggered by user,
                               eg. when visiting a particular page
                               (booking confirmation)

                              Rules can be used to identify a returning
                               visitor and to check his/her activities,
                               which are saved inside the visitor profile


17. Dezember 2012             Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Automatic seasonal Campaigns
Example
March – May                  June – August




September – November         December – February




17. Dezember 2012             Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Automatic seasonal Campaigns
Configuration Requirements
There are many different solutions to realize seasonal offers.
The DMS offers Marketing Campaigns, which can be
 triggered based on a date:




17. Dezember 2012                 Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
 Adapt to Google Search Queries
 Example




Search terms “Mountainbike in France”   “Beach Holidays with Dog”


 17. Dezember 2012                               Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.
Adapt to Google Search Queries
Configuration Requirements
Define a Conditional Rule in the Marketing Center




Configure Outputs triggered by these rules



17. Dezember 2012                Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Holiday Houses.


Further possible Use Cases that would add value
Show destination related information, eg. Weather or Events
Notice visitor about booking availability of a previously
 viewed or favoured object
Send target audience specific Mailings
Automatically optimize placing of Teasers and interesting
 destinations/offers according to the visitor’s behaviour
Show popular destinations of people from the same country




17. Dezember 2012                 Sitecore. Digital Marketing System. Use Cases. Namics.
Mobile.




17. Dezember 2012   Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Mobile.

Adapt Teaser to Google Search Queries
Customer searching for a NOKIA C2-01




                                                             Prerequisite:
               Nokia C2-01                                      Delivered
                                                                key words from
                                                                Google

                                       Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Mobile.

Behavioral Targeting
Customer looking for a new smartphone




17. Dezember 2012                       Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Mobile.

Behavioral Targeting
Monitor behavior & collect information




17. Dezember 2012                        Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Mobile.

Behavioral Targeting
Use the information and personalize teaser accordingly (e.g. on home)




         Get 5% discount today
         white iPhone 5 (16 GB)




                                    iPhone 5
                                   accessories




17. Dezember 2012                      Sitecore. Digital Marketing System. Use Cases. Namics.
Insurance.




17. Dezember 2012   Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Insurance.

«Teaser» Personalization
Resolve GeopIP of user and personalize contact teaser accordingly




17. Dezember 2012                     Sitecore. Digital Marketing System. Use Cases. Namics.
Use Cases. Insurance.

«Teaser» Personalization
In case no agency can be found / offices closed – offer search by postcode




17. Dezember 2012                       Sitecore. Digital Marketing System. Use Cases. Namics.
DMS – fulfill customer wishes.




eva.zuggal@namics.com
oliver.raduner@namics.com
© Namics


17. Dezember 2012           Sitecore. Digital Marketing System. Use Cases. Namics.

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Sitecore. Digital Marketing System. Use Cases. Namics.

  • 1. Sitecore. Digital Marketing System. Use Cases. Namics. Eva Zuggal. Consultant. Oliver Raduner. Project Manager. 11. Dezember 2012
  • 2. Agenda. Holiday Houses Mobile Insurance 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 3. Holiday Houses. 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 4. Use Cases. Holiday Houses. Resolve Geographical IP of User Example Switzerland Russia 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 5. Use Cases. Holiday Houses. Resolve Geographical IP of User Configuration Requirements Build a Contact Teaser for each Region (CH/RU) Configure a Condition on the Teaser Placeholder 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 6. Use Cases. Holiday Houses. Questionnaire/support notice if applicable Example How did you enjoy your stay? Problems finding offers? User who returns to the Site User who returns to the Site after a successful booking without having a completed (triggered Goal). booking on his previous visits. 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 7. Use Cases. Holiday Houses. Questionnaire/support notice if applicable Configuration Requirements  Configure Site Goals & Rules  Goals can be triggered by user, eg. when visiting a particular page (booking confirmation)  Rules can be used to identify a returning visitor and to check his/her activities, which are saved inside the visitor profile 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 8. Use Cases. Holiday Houses. Automatic seasonal Campaigns Example March – May June – August September – November December – February 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 9. Use Cases. Holiday Houses. Automatic seasonal Campaigns Configuration Requirements There are many different solutions to realize seasonal offers. The DMS offers Marketing Campaigns, which can be triggered based on a date: 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 10. Use Cases. Holiday Houses. Adapt to Google Search Queries Example Search terms “Mountainbike in France” “Beach Holidays with Dog” 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 11. Use Cases. Holiday Houses. Adapt to Google Search Queries Configuration Requirements Define a Conditional Rule in the Marketing Center Configure Outputs triggered by these rules 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 12. Use Cases. Holiday Houses. Further possible Use Cases that would add value Show destination related information, eg. Weather or Events Notice visitor about booking availability of a previously viewed or favoured object Send target audience specific Mailings Automatically optimize placing of Teasers and interesting destinations/offers according to the visitor’s behaviour Show popular destinations of people from the same country 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 13. Mobile. 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 14. Use Cases. Mobile. Adapt Teaser to Google Search Queries Customer searching for a NOKIA C2-01 Prerequisite: Nokia C2-01 Delivered key words from Google Sitecore. Digital Marketing System. Use Cases. Namics.
  • 15. Use Cases. Mobile. Behavioral Targeting Customer looking for a new smartphone 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 16. Use Cases. Mobile. Behavioral Targeting Monitor behavior & collect information 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 17. Use Cases. Mobile. Behavioral Targeting Use the information and personalize teaser accordingly (e.g. on home) Get 5% discount today white iPhone 5 (16 GB) iPhone 5 accessories 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 18. Insurance. 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 19. Use Cases. Insurance. «Teaser» Personalization Resolve GeopIP of user and personalize contact teaser accordingly 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 20. Use Cases. Insurance. «Teaser» Personalization In case no agency can be found / offices closed – offer search by postcode 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.
  • 21. DMS – fulfill customer wishes. eva.zuggal@namics.com oliver.raduner@namics.com © Namics 17. Dezember 2012 Sitecore. Digital Marketing System. Use Cases. Namics.

Editor's Notes

  • #11: Voraussetzung, dass key words übergebenwerden.