3 Steps to Stopping
Social Media Account Hacks
Social media hacks & hijacks are on the rise
Just this year,
Microsoft, CNN, Skype,
and many others
have been hacked
Most social media hacks
are the result of:
- Poor password management
- Targeted phishing attacks
- Browser or cookie attacks
But vulnerabilities such as
Heartbleed also put brands at risk
Securing your social media accounts is
critical to protecting your:
 Brand reputation,
 Social marketing ROI, and
 Addressing compliance requirements
US Airways Says X-Rated Tweet Was “Honest Mistake”
Start by mapping your social infrastructure
If you don’t know what accounts you have, you can’t protect them. Use technology to
continuously scan for branded accounts, including fake accounts that could be used
in phishing attacks or targeted scams against employees, partners, and fans.
Next, minimize and monitor your attack surface area
Reduce the number of users, admins, and apps on your social accounts. Implement
a social media security solution to monitor users, applications, and accounts for
changes and enforce workflow procedures.
Lastly, respond immediately to incidents
Take swift, immediate action to expunge the unwanted content, such as that posted
by a hacker. The best way to do this is through automated technology, which will act
instantaneously after a hack has taken place to address the problem and put your
social accounts back on the right track.
Want to learn more?
Download our free guide on
How to Stop Account Hacks
at nx.gt/StopSocialHacks

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3 Steps to Stopping Social Media Account Hacks

  • 1. 3 Steps to Stopping Social Media Account Hacks
  • 2. Social media hacks & hijacks are on the rise
  • 3. Just this year, Microsoft, CNN, Skype, and many others have been hacked
  • 4. Most social media hacks are the result of: - Poor password management - Targeted phishing attacks - Browser or cookie attacks
  • 5. But vulnerabilities such as Heartbleed also put brands at risk
  • 6. Securing your social media accounts is critical to protecting your:  Brand reputation,  Social marketing ROI, and  Addressing compliance requirements US Airways Says X-Rated Tweet Was “Honest Mistake”
  • 7. Start by mapping your social infrastructure If you don’t know what accounts you have, you can’t protect them. Use technology to continuously scan for branded accounts, including fake accounts that could be used in phishing attacks or targeted scams against employees, partners, and fans.
  • 8. Next, minimize and monitor your attack surface area Reduce the number of users, admins, and apps on your social accounts. Implement a social media security solution to monitor users, applications, and accounts for changes and enforce workflow procedures.
  • 9. Lastly, respond immediately to incidents Take swift, immediate action to expunge the unwanted content, such as that posted by a hacker. The best way to do this is through automated technology, which will act instantaneously after a hack has taken place to address the problem and put your social accounts back on the right track.
  • 10. Want to learn more? Download our free guide on How to Stop Account Hacks at nx.gt/StopSocialHacks